Lenovo Yoga 710-4 Black Screen

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volito

PCHF Member
Aug 23, 2018
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Laptop died and getting black screen. My research comes back with possible windows update issue (IMHO Lenovos excuse). I got a blue screen with an update error (believe it was itunes update) and laptop kept rebooting (blue screen) than it went dead to black screen.

I tried hard reset with battery out and holding power button in. I tried Lenovos button to get to BIOS with no luck > I Tried Shift plus F8 and removing battery. Tried lots of things that Leviono recommends and things I found on net. Nothing is working. Waiting for micro HDMI cable to see if it its a graphic driver issue (connect to external monitor).

I am currently searching for a HDD kit to try and recover some data and seems it is a weird HDD with not a common connection.
M.2 SATA SSD. Lookimg for way to recover data on the drive ? I need some folder on desktop..

TY for any input and sharing the knowledge.
 
To be sure that it is a Windows problem and not a GPU expired problem, I'd fire up a live linux USB stick and see if you get a display. (Always good to keep linux live sticks around for testing). If no image on the screen when booting up linux, then you might need to look into external graphics cards.

By the way, linux can also get your files if you can boot it up. That way you don't have to remove the ssd and figure out what to hook it onto to "see" the files".

You'd boot up linux, open its file system, find your windows ssd and then copy the files to either a large USB stick on a portable external hard drive.
Never move, always copy because if something goes wrong while you are dealing with the files, they are still on the ssd. If you move and something goes wrong during the transfer, you've lost the file.
 
TY so much I will start working on these troubleshooting steps and report back with my progress.
 
Tried using HDMI to external monitor and got nothing. Trying to make an live linux usb disk but a bit confused on this one. Do I download something like UBUNTU and use that ISO image for the USB disk? or which ISO image? TY
 
To make a bootable USB stick:
1. Download this https://unetbootin.github.io/ (windows version on a working Windows computer)
2. Be sure you have the linux ISO you want to use handy
3. Put an 8GB or larger USB stick into the Windows computer and fire up unetbootin.
4. Be sure it is pointing to the correct drive letter. I always open My Computer and double-check the USB drive letter before I start.
5. It will write to the drive then ask what linux you want to use. Point it to the ISO you've downloaded.
Be patient because it takes time to write to the stick.
Screenshot here
http://ubuntuhandbook.org/index.php/2013/07/how-to-create-bootable-ubuntu-live-usb-with-unetbootin/
6. The last part is persistence. (space to preserve) Change from 0 to something close to 2048. It doesn't have to be exact. In fact with the arrows it might not be exact.


Sorry, I haven't a clue on external graphics cards. I didn't know they existed until a few weeks ago.
I don't do much on the hardware side and never on a laptop.
 
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