laptop wont sleep or screen go off when its sitting.

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Dec 7, 2022
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Recently I noticed my laptop screen doesn't go dark after several minutes like it used to. I went to settings and tried seemingly ever avenue to correct it and still no go .

Any ideas ?

Thank you.
 
HP .
AMD A10-9620P RADEON R5, 10 COMPUTE CORES 4C+6G 2.50 GHz 8.00 GB (7.46 GB usable) 64-bit operating system, x64-based processor
 
Ok sorry , here is what I found.

HP Pavilion 17-ar050wm 17.3in Full HD Notebook PC - AMD Quad Core A10-9620P 2.5GHz 8GB 1TB DVDRW Windows 10​



Thank you.
 
Get System Info Log.


Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.


Speccy Scan.

  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
 
Here is the system log as requested.

Thank you.
 

Attachments

  • SYSTEM LOG.PNG
    SYSTEM LOG.PNG
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PCproblemhelpplease,

Please provide all of the requested information.

At the fourth time of asking, post a Speccy url;

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
Interesting . I did what was asked to my knowledge. I even asked if it was not correct. You are playing childish games with who sees my posts.
If you are having psychological /mental issues you should let someone else step in to help me.
 
Get System Info Log.


Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.
 
Being that the OP revisited the forum but chose not to reply this thread will be closed.
 
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Not open for further replies.