Laptop grey screen

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
wrench997

wrench997

PCHF Member
Oct 30, 2022
2
0
27
Hi, I was told this laptop would crash when it plays games plugged it so I ran it to check temps. However the laptop froze so I rebooted and now faced with this grey screen with no option for bios?
Tried:
Rebooting 3 times
Pressing all bios command keys
Plugging into another monitor
Reseating ram
Running with only 1 ram stick and no ssd/hdd

The screen is on as its slightly grey

Any help would be appreciated
 
IMG-20221030-WA0009.jpeg
 
Hi,

Sounds like a video or a motherboard issue.

You can try shutting off the system, taking the battery out and holding down the power button for a few seconds to release any residual power and then plug the power cable back in to see if that solves the issue and allows it to show anything on the screen.

If that does not work then you may need to consider replacing the system.
 
Status
Not open for further replies.
Top Bottom