Kernalpower 41 63

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IShak Dz

PCHF Member
Aug 1, 2022
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Recently i change my hard disk abd from that time pc keep restart randomly and it show in the évent viewier kernal power 41 (63) how Can i know what cause this problem
 
boot into BIOS and leave it on for a while, see if it randomly restarts from there.
then boot into Safe Mode and again leave it on and see if the restarts by it self.

when it happens have you noticed any rhyme or reason?
like after a certain time, or during a certain task?

if the PC stays on long enough, let's get the specs.

get Speccy from here; https://www.piriform.com/speccy/builds
in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
now you can paste (Ctrl+V) that link into a post.

One component Speccy doesn’t cover is the Power Supply Unit, so please also include the make/model of the PSU.
 
Well it happens really randomly its happen when i let pc in sleep mode or when i explore and the wrost when i play it happen like an outage i have an Ventilator in my room and always when it happen the ventilator lose power for seconds it doesnt stop that is the most remarkable thing but i dont think its an electric poblem because the other devices work fine and sometime the ventilator have lose in power but the pc keep work the specs : http://speccy.piriform.com/results/NNjTp5Z1UDzXPqjCQBieRNn my power supply is Atx-550w
Also i did boots to bios and am waiting to see
Ps pc restart two Times when i was write this
 
since it also restarts in BIOS, Windows or software is not the cause.
it's your hardware - power supply, memory, or motherboard would be the top guesses.

the Pentium G20 processor is almost 10 years old, and the BIOS likewise.
check for BIOS firmware updates.

what's the story with the 320GB Western Digital drive - it has very low power-on count and times for a capacity that indicates it's the original drive.

you only have one stick of memory, so we can't take one out and leave another in for that sort of testing.

first thing I'd be doing, due to the age of the system, would be to totally strip it, rebuild it on a piece of cardboard, and take that opportunity to clean all the parts, and replace the thermal paste under the processor heatsink.
 
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