When I switched to OS 10 my laptop and desktop were set up under my Live email/password. (I use a tech local for this) Now I can't sign in to go to the account. I am however set up as admin and don't have to sign into my computer. In my settings I clicked on account and selected forgot password, except we don't choose to have a cell phone which is needed to confirm security code in that process. I don't remember having an account with MS in the xp days or when I had WIN 7. Also for any future questions in trouble shooting I notice there is an option to attach files with posted question. I like to do screen captures for a better way of presenting and question. Thank you