Solved I got a problem with laptop display. Asus tuf gaming FX505

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mantasgg

mantasgg

PCHF Member
May 12, 2021
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I dont know whats the problem, display just got like this, its like the thrird time, last few times it fixed by itself. I dont know what the problem. It just appeard from nowhere while surfing web. Restarting computer does not help. Its dont even shows windows logo while turned on, just lines on top.
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Connect the notebook to an external screen to see if the same thing happens on that display, if the external screen image displays properly you either have a bad screen or a loose/damaged video cable, if the image is the same on the external screen your graphics solution may have failed or at a very outside chance incorrect video drivers.

I suspect a screen or video cable issue atm.
 
phillpower2 said:
Connect the notebook to an external screen to see if the same thing happens on that display, if the external screen image displays properly you either have a bad screen or a loose/damaged video cable, if the image is the same on the external screen your graphics solution may have failed or at a very outside chance incorrect video drivers.

I suspect a screen or video cable issue atm.
Click to expand...
Everything works perfect on external screen
 
Then as mentioned above you either have a bad screen or a loose/damaged video cable.

The ASUS TUF FX505 is a relatively new model so is there any chance that yours is still covered by warranty.

If the screen has failed and you still have warranty the screen should be covered and therefore replaced by ASUS.

If the video cable is damaged and you still have warranty it should be covered by ASUS as the cable being damaged would suggest that the notebook had been badly assembled back at the factory.

If the video cable is loose and you still have warranty you may have to haggle with ASUS as they may claim that the lid of the notebook has been opened too far and pulled the cable from the connector on the MB or screen
 
phillpower2 said:
Then as mentioned above you either have a bad screen or a loose/damaged video cable.

The ASUS TUF FX505 is a relatively new model so is there any chance that yours is still covered by warranty.

If the screen has failed and you still have warranty the screen should be covered and therefore replaced by ASUS.

If the video cable is damaged and you still have warranty it should be covered by ASUS as the cable being damaged would suggest that the notebook had been badly assembled back at the factory.

If the video cable is loose and you still have warranty you may have to haggle with ASUS as they may claim that the lid of the notebook has been opened too far and pulled the cable from the connector on the MB or screen
Click to expand...
I don't think if i have a warranty.
There is any way of fixing it by myself?
 
This is how it was looking a moth ago. Everything was the same, but after few hours it started to work, but had these like shadows, i don't know how to call them.
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Sorry but really not sure how you cannot know if there is any warranty, if the computer is less than twelve months old, you have the sales invoice and the computer was registered with ASUS when you got it then you will have a warranty, if none of the above, you have no warranty and may face a rather costly repair bill, this depends on who actually carries out the repair/s.

To check if you have any warranty see info here

It doesn`t matter what your notebook looked like a month ago, it is what it looks like today that needs fixing and if you have no warranty unless you are confident in your ability to be able to safely/correctly strip down the notebook, carry out the repair and then reassemble the notebook as it should be you are going to need to have a suitably qualified tech or competent person to undertake the task.
 
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