Solved I can surf the internet, but cant connect to any game servers.

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Meowwy

PCHF Member
Apr 30, 2023
17
0
It just happened to me I can use the internet but I can't connect to any game servers
I've been trying to fix the problem for a day now I've also encountered a similar problem that is solved but the solution didn't work for me so I really don't know what to do
 
What games launcher do you use if any?

What games have you tried?
 
What games launcher do you use if any?

What games have you tried?
I have tried roblox and most of the steam games in my library there is some instances where they do load but most of the times they just give me and error massage saying it can't connect to their servers
 
I tried running mini tool box and here is what I got as much as am clueless to what is is I think it might help with the problem

MiniToolBox by Farbar Version: 13-05-2022
Ran by gesit (administrator) on 30-04-2023 at 15:12:54
Running from "D:\harvie\installer"
Microsoft Windows 10 Home (X64)
Model: MS-7C94 Manufacturer: Micro-Star International Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe 2.5GbE Family Controller = Ethernet (Connected)
LogMeIn Hamachi Virtual Ethernet Adapter = Ethernet 3 (Hardware not present)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Intel(R) Wi-Fi 6 AX200 160MHz = Wi-Fi (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 10" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-7QCALJK
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : skybb.ph

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : skybb.ph
Description . . . . . . . . . . . : Realtek PCIe 2.5GbE Family Controller
Physical Address. . . . . . . . . : 2C-F0-5D-83-BA-A6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2404:3c00:50bf:fe30::3(Preferred)
Lease Obtained. . . . . . . . . . : Sunday, April 30, 2023 12:09:36 PM
Lease Expires . . . . . . . . . . : Monday, May 1, 2023 11:43:49 AM
IPv6 Address. . . . . . . . . . . : 2404:3c00:50bf:fe30:8037:930:8013:b2e0(Preferred)
Temporary IPv6 Address. . . . . . : 2404:3c00:50bf:fe30:c4e6:3f57:741f:c11e(Preferred)
Link-local IPv6 Address . . . . . : fe80::a71c:6587:f785:5c2d%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.31(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, April 30, 2023 12:09:36 PM
Lease Expires . . . . . . . . . . : Monday, May 1, 2023 12:09:36 PM
Default Gateway . . . . . . . . . : fe80::21a:9aff:fede:ad05%13
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 221048925
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2A-62-2C-C4-2C-F0-5D-83-BA-A6
DNS Servers . . . . . . . . . . . : 2404:3c00:1000:4:182:18:194:253
2404:3c00:1000:3:182:18:194:252
182.18.194.253
182.18.194.252
2404:3c00:1000:4:182:18:194:253
2404:3c00:1000:3:182:18:194:252
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
skybb.ph
skybb.ph

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX200 160MHz
Physical Address. . . . . . . . . : AC-12-03-D6-F5-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : AC-12-03-D6-F5-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : AE-12-03-D6-F5-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : AC-12-03-D6-F5-46
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 2404:3c00:1000:4:182:18:194:253

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 172.217.194.113
172.217.194.101
172.217.194.138
172.217.194.100
172.217.194.139
172.217.194.102


Pinging google.com [2404:6800:4003:c11::71] with 32 bytes of data:
Reply from 2404:6800:4003:c11::71: time=40ms
Reply from 2404:6800:4003:c11::71: time=40ms

Ping statistics for 2404:6800:4003:c11::71:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 40ms, Average = 40ms
Server: UnKnown
Address: 2404:3c00:1000:4:182:18:194:253

Name: yahoo.com
Addresses: 2001:4998:24:120d::1:0
2001:4998:44:3507::8000
2001:4998:24:120d::1:1
2001:4998:124:1507::f001
2001:4998:124:1507::f000
2001:4998:44:3507::8001
98.137.11.164
74.6.143.25
74.6.231.20
74.6.231.21
74.6.143.26
98.137.11.163


Pinging yahoo.com [2001:4998:124:1507::f000] with 32 bytes of data:
Reply from 2001:4998:124:1507::f000: time=226ms
Reply from 2001:4998:124:1507::f000: time=229ms

Ping statistics for 2001:4998:124:1507::f000:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 226ms, Maximum = 229ms, Average = 227ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...2c f0 5d 83 ba a6 ......Realtek PCIe 2.5GbE Family Controller
20...ac 12 03 d6 f5 42 ......Intel(R) Wi-Fi 6 AX200 160MHz
6...ac 12 03 d6 f5 43 ......Microsoft Wi-Fi Direct Virtual Adapter
11...ae 12 03 d6 f5 42 ......Microsoft Wi-Fi Direct Virtual Adapter #2
8...ac 12 03 d6 f5 46 ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.31 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.0.0 255.255.255.0 On-link 192.168.0.31 281
192.168.0.31 255.255.255.255 On-link 192.168.0.31 281
192.168.0.255 255.255.255.255 On-link 192.168.0.31 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.0.31 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.0.31 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 281 ::/0 fe80::21a:9aff:fede:ad05
1 331 ::1/128 On-link
13 281 2404:3c00:50bf:fe30::/60 fe80::21a:9aff:fede:ad05
13 281 2404:3c00:50bf:fe30::/64 On-link
13 281 2404:3c00:50bf:fe30::3/128
On-link
13 281 2404:3c00:50bf:fe30:8037:930:8013:b2e0/128
On-link
13 281 2404:3c00:50bf:fe30:c4e6:3f57:741f:c11e/128
On-link
13 281 fe80::/64 On-link
13 281 fe80::a71c:6587:f785:5c2d/128
On-link
1 331 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/30/2023 01:47:14 PM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
Description: The storage optimizer couldn't complete retrim on New Volume (D:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (04/30/2023 11:50:45 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0xa80
Faulting application start time: 0x01d97b16b8cd9c9d
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: e64bcdf3-7c72-4f76-a203-7f8099d7a540
Faulting package full name:
Faulting package-relative application ID:

Error: (04/30/2023 11:10:12 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0x2a4c
Faulting application start time: 0x01d97b1111f95ce7
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: 0db23149-76a0-4998-814d-0bc641065d1d
Faulting package full name:
Faulting package-relative application ID:

Error: (04/30/2023 10:31:28 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0x850
Faulting application start time: 0x01d97b0baadf8831
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: 49129b97-8dfd-4114-ae0c-4ca36839f863
Faulting package full name:
Faulting package-relative application ID:

Error: (04/29/2023 11:36:42 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0x500
Faulting application start time: 0x01d97ab029b8e621
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: fe1b841c-bb3b-44cd-b221-3df3d658f3f6
Faulting package full name:
Faulting package-relative application ID:

Error: (04/29/2023 11:31:53 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0x22e8
Faulting application start time: 0x01d97aaf8a9db7c2
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: 25b41edd-e4ab-4e03-8973-b611d545f514
Faulting package full name:
Faulting package-relative application ID:

Error: (04/29/2023 11:19:07 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0x2904
Faulting application start time: 0x01d97aadd489ddeb
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: 6171a0f5-3475-447e-916b-be57ee84d508
Faulting package full name:
Faulting package-relative application ID:

Error: (04/29/2023 11:17:14 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0x2518
Faulting application start time: 0x01d97aad583cb329
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: c9f57643-a98f-43d9-835d-7a45c025edbf
Faulting package full name:
Faulting package-relative application ID:

Error: (04/29/2023 10:14:01 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0x2bf0
Faulting application start time: 0x01d97aa474ab370b
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: 2d415c23-51cf-4ce8-a110-d2b50714546f
Faulting package full name:
Faulting package-relative application ID:

Error: (04/29/2023 10:06:49 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
Exception code: 0xc0000005
Fault offset: 0x00000000000496a9
Faulting process id: 0x25a8
Faulting application start time: 0x01d97aa37c15bd3c
Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
Report Id: 9c572830-8d4f-4ce8-8963-7d909660a8c0
Faulting package full name:
Faulting package-relative application ID:


System errors:
=============
Error: (04/30/2023 12:09:01 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Microsoft Passport Container service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (04/29/2023 11:38:07 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
Description: Event-ID 10010

Error: (04/29/2023 11:38:07 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
Description: Event-ID 10010

Error: (04/29/2023 11:38:07 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
Description: Event-ID 10010

Error: (04/29/2023 11:38:07 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
Description: Event-ID 10010

Error: (04/29/2023 10:16:02 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
Description: Event-ID 10010

Error: (04/29/2023 10:16:02 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
Description: Event-ID 10010

Error: (04/29/2023 09:44:01 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (04/29/2023 09:44:01 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (04/28/2023 06:17:44 PM) (Source: DCOM) (EventID: 10029) (User: DESKTOP-7QCALJK)
Description: Event-ID 10029


Windows Defender:
================
Date: 2023-04-04 12:05:22
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-04-02 14:52:47
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-03-21 19:19:10
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-03-21 11:25:09
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-03-18 16:19:52
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]:

Date: 2023-04-01 13:12:04
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.385.1686.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.20200.4
Error code: 0x8024402c
Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

Date: 2023-03-23 14:54:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.385.839.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.20100.6
Error code: 0x8024001e
Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

CodeIntegrity Errors:
====================
Date: 2023-04-30 09:34:13
Description:
Code Integrity determined that a process (\Device\HarddiskVolume5\ProgramData\Microsoft\Windows Defender\Platform\4.18.2304.8-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2023-04-25 19:07:28
Description:
Code Integrity determined that a process (\Device\HarddiskVolume5\ProgramData\Microsoft\Windows Defender\Platform\4.18.2303.8-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

Aim Lab (HKLM\...\Steam App 714010) (Version: - Statespace)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 22.9.1 - Advanced Micro Devices, Inc.)
AOMEI Partition Assistant 9.9.0 (HKLM-x32\...\{02F850ED-FD0E-4ED1-BE0B-54981f5BD3D4}_is1) (Version: 9.9.0 - AOMEI International Network Limited.)
Apex Legends (HKLM\...\Steam App 1172470) (Version: - Respawn Entertainment)
BEACHED (HKLM\...\Steam App 1412190) (Version: - Gradient Studios)
BlueStacks 5 (HKLM\...\BlueStacks_nxt) (Version: 5.10.150.1016 - BlueStack Systems, Inc.)
Branding64 (HKLM\...\{0DB6E0DC-607A-42C1-A3CE-7567A9F85AF4}) (Version: 1.00.0008 - Advanced Micro Devices, Inc.) Hidden
Brave (HKLM-x32\...\BraveSoftware Brave-Browser) (Version: 112.1.50.121 - Brave Software Inc)
Eclipse Temurin JDK with Hotspot 17.0.6+10 (x64) (HKLM\...\{2514C5EC-6DA8-4A3C-A48F-4A202DC97278}) (Version: 17.0.6.10 - Eclipse Adoptium)
Entity Framework Designer for Visual Studio 2012 - enu (HKLM-x32\...\{32136776-FE3F-453D-80DA-CDD993BDB2A3}) (Version: 11.1.20810.00 - Microsoft Corporation)
Essential Mod Installer (HKLM\...\{C176E97F-2047-4A71-9E9B-B617CEEBE6D4}) (Version: 2.0.4 - ModCore Inc)
Forge Auto Clicker version 1.1.2 (HKLM-x32\...\{0365F65A-7EAF-4F11-90C6-AED740111B1B}_is1) (Version: 1.1.2 - Flynn's Forge, Inc.)
GameLoop (HKLM-x32\...\MobileGamePC) (Version: 1.0.0.1 - Tencent Technology Company)
Java 8 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418051F0}) (Version: 8.0.510 - Oracle Corporation)
Krita (x64) 5.1.0 (HKLM\...\Krita_x64) (Version: 5.1.0.53 - Krita Foundation)
Krunker (HKLM\...\Steam App 1408720) (Version: - FRVR)
Liberica JDK 8 Full (64-bit) (HKLM\...\{818F07D0-99D2-48AD-85FB-A294734A2741}) (Version: 8.0.362.9 - BellSoft)
LogMeIn Hamachi (HKLM-x32\...\{B49685C9-32FA-4194-A43F-DAF6BD60F2EC}) (Version: 2.3.0.78 - LogMeIn, Inc.) Hidden
LogMeIn Hamachi (HKLM-x32\...\LogMeIn Hamachi) (Version: 2.3.0.78 - LogMeIn, Inc.)
MATLAB R2022b (HKLM\...\MATLAB R2022b) (Version: 9.13 - MathWorks)
Microsoft 365 Apps for enterprise - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.16227.20280 - Microsoft Corporation)
Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 23.076.0409.0001 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities (HKLM\...\{9D573E71-1077-4C7E-B4DB-4E22A5D2B48B}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework (HKLM\...\{36E619BC-A234-4EC3-849B-779A7C865A45}) (Version: 11.0.2316.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB (HKLM\...\{13D558FE-A863-402C-B115-160007277033}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects (x64) (HKLM\...\{FA0A244E-F3C2-4589-B42A-3D522DE79A42}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client (HKLM\...\{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL Compiler Service (HKLM\...\{BEB0F91E-F2EA-48A1-B938-7857ABF2A93D}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom (HKLM\...\{0E8670B8-3965-4930-ADA6-570348B67153}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{F1949145-EB64-4DE7-9D81-E6D27937146C}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{89581302-705F-42C5-99B0-E368A845DAD5}) (Version: 3.70.0.0 - Microsoft Corporation)
OBS Studio (HKLM-x32\...\OBS Studio) (Version: 28.1.0 - OBS Project)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.16130.20218 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.16227.20204 - Microsoft Corporation) Hidden
osu! (HKLM-x32\...\{557b0b43-d47d-4b63-8451-fa722ebb46a4}) (Version: latest - ppy Pty Ltd)
Prerequisites for SSDT (HKLM-x32\...\{9169C939-ED01-446A-BD0C-29873BAF4E48}) (Version: 11.0.2100.60 - Microsoft Corporation)
Riot Vanguard (HKLM\...\Riot Vanguard) (Version: - Riot Games, Inc.)
RyzenMasterSDK (HKLM\...\{AC75B02E-350D-40E6-9017-2CFED3B7D3DD}) (Version: 1.2.3.5 - Advanced Micro Devices, Inc.) Hidden
SCP: Containment Breach Multiplayer (HKLM\...\Steam App 1782380) (Version: - Fusion Creators Studio)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Summoners War: Chronicles (HKLM\...\Steam App 2167580) (Version: - Com2uS)
Teams Machine-Wide Installer (HKLM-x32\...\{731F6BAA-A986-45A4-8936-7C3AAAAA760B}) (Version: 1.5.0.8070 - Microsoft Corporation)
Update for (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Update for Windows 10 for x64-based Systems (KB5001716) (HKLM\...\{C22F49B1-0F67-47DC-A490-E8B4B6558EA9}) (Version: 8.91.0.0 - Microsoft Corporation)
Wallpaper Engine (HKLM\...\Steam App 431960) (Version: - Wallpaper Engine Team)
Web Companion (HKLM-x32\...\{c2ef3bef-abd7-44ea-adc2-60adc11ec0d6}) (Version: 9.1.0.409 - Lavasoft)
Windows PC Health Check (HKLM\...\{6798C408-2636-448C-8AC6-F4E341102D27}) (Version: 3.6.2204.08001 - Microsoft Corporation)
WinRAR 6.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 6.11.0 - win.rar GmbH)

Packages:
=========
Photos Add-on -> C:\Program Files\WindowsApps\Microsoft.Windows.Photos.DLC.Main_2021.39122.10110.0_x64__8wekyb3d8bbwe [2022-11-11] (Microsoft Corporation)
Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2022-07-14] (Microsoft Corporation)
Realtek Audio Control -> C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.38.277.0_x64__dt26b99r8h8gj [2023-03-26] (Realtek Semiconductor Corp)
Roblox -> C:\Program Files\WindowsApps\ROBLOXCORPORATION.ROBLOX_2.573.506.0_x86__55nm5eh3cm0pr [2023-04-30] (ROBLOX Corporation)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.16.3140.0_x64__8wekyb3d8bbwe [2023-04-10] (Microsoft Studios) [MS Ad]
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.210.760.0_x86__zpdnekdrzrea0 [2023-04-30] (Spotify AB) [Startup Task]
TranslucentTB -> C:\Program Files\WindowsApps\28017CharlesMilette.TranslucentTB_2022.1.0.0_x64__v826wp6bftszj [2023-04-28] (Charles Milette) [Startup Task]
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.747.1945.0_x64__8wekyb3d8bbwe [2023-02-04] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.777.2143.0_x64__8wekyb3d8bbwe [2023-03-05] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x64__8wekyb3d8bbwe [2023-03-19] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x86__8wekyb3d8bbwe [2023-03-19] (Microsoft Corporation)

========================= Devices: ================================

Name: LogMeIn Hamachi Virtual Ethernet Adapter
Description: LogMeIn Hamachi Virtual Ethernet Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: LogMeIn Inc.
Service: Hamachi
Device ID: ROOT\NET\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 16310.35 MB
Available physical RAM: 12281.3 MB
Total Virtual: 22454.35 MB
Available Virtual: 15107.75 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.18 GB) (Free:11.9 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:931.5 GB) (Free:682.32 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-7QCALJK

Administrator DefaultAccount gesit
Guest WDAGUtilityAccount

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

30-04-2023 06:02:32 Scheduled Checkpoint

**** End of log ****
 
Let's get some more information:

Download and run the free version of speccy.

Once you have ran speccy, follow the instructions to upload a snapshot found here.


To publish a Speccy profile to the Web:
  1. In Speccy, click File, and then click Publish Snapshot.
  2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  3. Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Please list your power supply unit (manufacturer and model)
 
Let's get some more information:

Download and run the free version of speccy.

Once you have ran speccy, follow the instructions to upload a snapshot found here.


To publish a Speccy profile to the Web:


Please list your power supply unit (manufacturer and model)
for my PSU

X - POWER 500 (it isn't listed into the product list in their site but I had the info on the box)

AC input - 220v-240vac 5A 50/60Hz
DC Output +3.3V I +5V I +12V I -12V I +5Vsb
Max Output Current 16A I 20A I 35A I 0.5A I 2.5A
Output Power 120W I 420W I 6W I 12.5W I
Total Output Power {max} 500W

XIGMATEK
 
Your C: drive is low on space, you'll want at least 25-30% free space for any update files and temporary files. Try freeing up space and moving files over to your D: drive.

For future reference, Windows should be on a 250GB drive at the least, I'd recommend a 500GB drive since they're so affordable nowadays.
 
I cleaned up my C drive a bit removed everything I can take off and moved it to my D drive what else can I do?
 
Your C: drive is low on space, you'll want at least 25-30% free space for any update files and temporary files. Try freeing up space and moving files over to your D: drive.

For future reference, Windows should be on a 250GB drive at the least, I'd recommend a 500GB drive since they're so affordable nowadays.I
I think this problem is caused by my internet provider but I still am not sure but I am connected to the 8.8.8.8 dns and it's just straight up dead and not responding
image.png
 
To add to what @Pyro has stated.

Depending on the amount of space you have we could try to correct some of the corruption that has been caused by the lack of space on the C drive by repairing windows.

I would do a network reset on the system and see how things go.

Go into Setting
Select Network and Internet
Make sure you are under Status in the left
On the Right scroll down and select Network Reset
Read the information and then select Reset Now
Select Yes for the network to be reset and the system to reboot.
The rest before the system reboots may take a few minutes.

Might also try rebooting the modem and router. This will clear the buffer and sometimes help.

Then test speeds and see if that helps with the stuttering.

Then post another specy report.

There are several things that we can do to see if it clears up. Not really seeing that there is a ISP issue more like a misconfiguration yet not ruling out a possible ISP issue.

As the title states
I can surf the internet, but cant connect to any game servers.
 
  • Like
Reactions: Pyro
According to your newest speccy report

Partition 1
Partition ID: Disk #1, Partition #1
Disk Letter: C: File System: NTFS
Volume Serial Number: 80F52926
Size: 111 GB
Used Space: 97 GB (87%)
Free Space: 13.3 GB (13%)

Your C drive is STILL to full to work effectively.

Windows requires on average 30% to 35% free space including 32 GB free space for updates.
7-10 GB reserved for future proofing on the C drive.
This is not including and limited to what the system uses for backups, swap page and hibernate files.
Otherwise, files will not be saved or corrupted and windows will s=cease to end which is why you were also informed to get a BIGGER C drive to install windows on. Updates and security will not happen, and you will have a vulnerable system.

For future reference, Windows should be on a 250GB drive at the least, I'd recommend a 500GB drive since they're so affordable nowadays.
 
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