I have the Dell Inspiron 7559(i5 version) and recently YouTube and Vimeo videos won't load but videos played through my photos app will play just fine. YouTube gives me the "an error has occurred" message. Game applications such as Maplestory and League of Legends also won't open. I've done a full scan with windows defender and no threats were detected.
Help! Videos won't play, applications won't load.
- Thread starter Dyrus
- Start date
-
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- Status
Welcome to PCHF Lets get some info from your machine, to get things rolling.
Step 1: Speccy Scan.
Step 2: MiniToolBox Scan
Please download MINITOOLBOX and run it.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go post the result.
Step 3: Autoruns Scan.
Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
Step 4: HijackThis.
1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.
Step 1: Speccy Scan.
- Please go here and download Speccy.
- Install and run the program.
- Upon Completion:
- Hit File
- Publish Snap Shot
- A link will appear, post that link.
Step 2: MiniToolBox Scan
Please download MINITOOLBOX and run it.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go post the result.
Step 3: Autoruns Scan.
Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
Step 4: HijackThis.
1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.
http://speccy.piriform.com/results/lNzx8dxRTRZzfkSvmTn1t4S
MiniToolBox by Farbar Version: 17-06-2016
Ran by nomlc (administrator) on 11-12-2016 at 11:42:48
Running from "C:\Users\nomlc\Downloads"
Microsoft Windows 10 Home (X64)
Model: Inspiron 7559 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Realtek PCIe GBE Family Controller = Ethernet (Connected)
Intel(R) Dual Band Wireless-AC 3165 = Wi-Fi (Media disconnected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-35F0T1M
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3165
Physical Address. . . . . . . . . : AC-2B-6E-0B-2B-B5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : AC-2B-6E-0B-2B-B6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 20-47-47-78-E2-06
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b4c6:ca4e:9603:8113%2(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 11, 2016 11:35:44 AM
Lease Expires . . . . . . . . . . : Monday, December 12, 2016 11:35:43 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 35669831
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-B4-94-6E-20-47-47-78-E2-06
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2013:f7a:52cb:307f(Preferred)
Link-local IPv6 Address . . . . . : fe80::2013:f7a:52cb:307f%13(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 436207616
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-B4-94-6E-20-47-47-78-E2-06
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1
Name: google.com
Addresses: 2607:f8b0:4006:80a::200e
172.217.4.46
Pinging google.com [172.217.4.46] with 32 bytes of data:
Reply from 172.217.4.46: bytes=32 time=6ms TTL=58
Reply from 172.217.4.46: bytes=32 time=7ms TTL=58
Ping statistics for 172.217.4.46:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 7ms, Average = 6ms
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1
Name: yahoo.com
Addresses: 2001:4998:c:a06::2:4008
2001:4998:58:c02::a9
2001:4998:44:204::a7
206.190.36.45
98.139.183.24
98.138.253.109
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=23ms TTL=53
Reply from 98.139.183.24: bytes=32 time=29ms TTL=53
Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 29ms, Average = 26ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
3...ac 2b 6e 0b 2b b5 ......Intel(R) Dual Band Wireless-AC 3165
19...ac 2b 6e 0b 2b b6 ......Microsoft Wi-Fi Direct Virtual Adapter
2...20 47 47 78 e2 06 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 35
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.1.0 255.255.255.0 On-link 192.168.1.2 291
192.168.1.2 255.255.255.255 On-link 192.168.1.2 291
192.168.1.255 255.255.255.255 On-link 192.168.1.2 291
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.1.2 291
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.1.2 291
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 331 ::/0 On-link
1 331 ::1/128 On-link
13 331 2001::/32 On-link
13 331 2001:0:4137:9e76:2013:f7a:52cb:307f/128
On-link
2 291 fe80::/64 On-link
13 331 fe80::/64 On-link
13 331 fe80::2013:f7a:52cb:307f/128
On-link
2 291 fe80::b4c6:ca4e:9603:8113/128
On-link
1 331 ff00::/8 On-link
2 291 ff00::/8 On-link
13 331 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\WINDOWS\SysWoW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (12/11/2016 11:37:14 AM) (Source: Perflib) (User: )
Description: WmiApRplC:\WINDOWS\system32\wbem\wmiaprpl.dll4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib) (User: )
Description: rdyboost4
Error: (12/11/2016 11:37:12 AM) (Source: PerfNet) (User: )
Description:
Error: (12/11/2016 11:37:12 AM) (Source: Perflib) (User: )
Description: MSDTCC:\WINDOWS\system32\msdtcuiu.DLL4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib) (User: )
Description: LsaC:\Windows\System32\Secur32.dll4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib) (User: )
Description: ESENTC:\WINDOWS\system32\esentprf.dll4
Error: (12/11/2016 11:37:11 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll4
Error: (12/11/2016 11:37:08 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "51.0.2683.0,language="*",type="win32",version="51.0.2683.0"1".
Dependent Assembly 51.0.2683.0,language="*",type="win32",version="51.0.2683.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (12/11/2016 11:35:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: IntelCpHDCPSvc.exe, version: 1.0.0.1, time stamp: 0x572a4b65
Faulting module name: ntdll.dll, version: 10.0.14393.447, time stamp: 0x5819bc32
Exception code: 0xc0000005
Fault offset: 0x000000000002f21b
Faulting process id: 0xa30
Faulting application start time: 0xIntelCpHDCPSvc.exe0
Faulting application path: IntelCpHDCPSvc.exe1
Faulting module path: IntelCpHDCPSvc.exe2
Report Id: IntelCpHDCPSvc.exe3
Faulting package full name: IntelCpHDCPSvc.exe4
Faulting package-relative application ID: IntelCpHDCPSvc.exe5
Error: (12/11/2016 11:35:45 AM) (Source: DPTF) (User: )
Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.2.10900.330) TYPE: ERROR MODULE: DPTF TIME 26475 ms
DPTF Build Version: 8.2.10900.330
DPTF Build Date: May 16 2016 11:32:37
Source File: ..\..\..\Sources\Manager\WIPolicyActiveRelationshipTableChanged.cpp @ line 52
Executing Function: WIPolicyActiveRelationshipTableChanged::execute
Message: Unhandled exception caught during execution of work item
Framework Event: PolicyActiveRelationshipTableChanged [44]
Policy: Active Policy [0]
Exception Function: Policy::executePolicyActiveRelationshipTableChanged
Exception Text:
DPTF Build Version: 8.2.10900.330
DPTF Build Date: May 16 2016 11:32:37
Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 457
Executing Function: EsifServices:
rimitiveExecuteGet
Message: Error returned from ESIF services interface function call
Participant: NoParticipant
Domain: NoDomain
ESIF Primitive: GET_ACTIVE_RELATIONSHIP_TABLE [89]
ESIF Instance: 255
ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202]
System errors:
=============
Error: (12/11/2016 11:36:35 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/11/2016 11:36:13 AM) (Source: Service Control Manager) (User: )
Description: The Intel(R) Content Protection HDCP Service service terminated unexpectedly. It has done this 1 time(s).
Error: (12/11/2016 11:35:44 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:09:20 AM on 12/11/2016 was unexpected.
Error: (12/11/2016 10:17:24 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/11/2016 02:23:39 AM) (Source: DCOM) (User: DESKTOP-35F0T1M)
Description: CortanaUI.AppXd4tad4d57t4wtdbnnmb8v2xtzym8c1n8.mca
Error: (12/11/2016 02:23:35 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {5DC4F9AD-3A2B-4DF4-AC39-3FF5A19FCF4C}
Error: (12/11/2016 02:02:17 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: Microsoft Sticky Notes.
Error: (12/11/2016 02:00:45 AM) (Source: DCOM) (User: DESKTOP-35F0T1M)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DESKTOP-35F0T1MnomlcS-1-5-21-1826881612-2062639124-2128515975-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
Error: (12/11/2016 02:00:44 AM) (Source: DCOM) (User: DESKTOP-35F0T1M)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DESKTOP-35F0T1MnomlcS-1-5-21-1826881612-2062639124-2128515975-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
Error: (12/11/2016 01:57:34 AM) (Source: Service Control Manager) (User: )
Description: The Intel(R) Content Protection HDCP Service service terminated unexpectedly. It has done this 1 time(s).
Microsoft Office Sessions:
=========================
Error: (12/11/2016 11:37:14 AM) (Source: Perflib)(User: )
Description: WmiApRplC:\WINDOWS\system32\wbem\wmiaprpl.dll4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib)(User: )
Description: rdyboost4
Error: (12/11/2016 11:37:12 AM) (Source: PerfNet)(User: )
Description:
Error: (12/11/2016 11:37:12 AM) (Source: Perflib)(User: )
Description: MSDTCC:\WINDOWS\system32\msdtcuiu.DLL4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib)(User: )
Description: LsaC:\Windows\System32\Secur32.dll4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib)(User: )
Description: ESENTC:\WINDOWS\system32\esentprf.dll4
Error: (12/11/2016 11:37:11 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll4
Error: (12/11/2016 11:37:08 AM) (Source: SideBySide)(User: )
Description: 51.0.2683.0,language="*",type="win32",version="51.0.2683.0"C:\Users\nomlc\AppData\Local\chromium\Application\chrome.exe
Error: (12/11/2016 11:35:51 AM) (Source: Application Error)(User: )
Description: IntelCpHDCPSvc.exe1.0.0.1572a4b65ntdll.dll10.0.14393.4475819bc32c0000005000000000002f21ba3001d253cca07b1d2cC:\WINDOWS\system32\IntelCpHDCPSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll5fc66587-ec4e-4a02-89f9-24adb38c197f
Error: (12/11/2016 11:35:45 AM) (Source: DPTF)(User: )
Description: Intel(R) Dynamic Platform and Thermal FrameworkESIF(8.2.10900.330) TYPE: ERROR MODULE: DPTF TIME 26475 ms
DPTF Build Version: 8.2.10900.330
DPTF Build Date: May 16 2016 11:32:37
Source File: ..\..\..\Sources\Manager\WIPolicyActiveRelationshipTableChanged.cpp @ line 52
Executing Function: WIPolicyActiveRelationshipTableChanged::execute
Message: Unhandled exception caught during execution of work item
Framework Event: PolicyActiveRelationshipTableChanged [44]
Policy: Active Policy [0]
Exception Function: Policy::executePolicyActiveRelationshipTableChanged
Exception Text:
DPTF Build Version: 8.2.10900.330
DPTF Build Date: May 16 2016 11:32:37
Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 457
Executing Function: EsifServices:rimitiveExecuteGet
Message: Error returned from ESIF services interface function call
Participant: NoParticipant
Domain: NoDomain
ESIF Primitive: GET_ACTIVE_RELATIONSHIP_TABLE [89]
ESIF Instance: 255
ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202]
CodeIntegrity Errors:
===================================
Date: 2016-12-09 01:04:50.967
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_7d3bb566b9071d5d\nvinitx.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2016-12-06 20:46:40.695
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_9d43288bdbeaa52f\nvinitx.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2016-11-08 22:28:20.084
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\nvinitx.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2016-10-29 00:01:55.494
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\nvinitx.dll that did not meet the Custom 3 / Antimalware signing level requirements.
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.7.42330 - BitTorrent Inc.)
Adobe Flash Player 23 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 376.19 - NVIDIA Corporation) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{F2871C89-C8A5-42EE-8D45-0F02506385A6}) (Version: 5.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9BC93467-75D1-4AA4-BD58-D9C51D88DFAB}) (Version: 5.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Battle.net (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
Battlefield™ Hardline (HKLM-x32\...\{CB4AC3DA-8CC1-4516-86DA-4078B57DB229}) (Version: 1.4.0.10 - Electronic Arts)
BlueStacks App Player (HKLM-x32\...\BlueStacks) (Version: 2.4.44.6257 - BlueStack Systems, Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Borderlands 2 (HKLM\...\Steam App 49520) (Version: - Gearbox Software)
CCleaner (HKLM\...\CCleaner) (Version: 5.24 - Piriform)
Chrome Remote Desktop Host (HKLM-x32\...\{D669DC52-B1A4-4933-878D-CB80F660D95D}) (Version: 55.0.2883.17 - Google Inc.)
Counter-Strike: Global Offensive (HKLM\...\Steam App 730) (Version: - Valve)
Dell Customer Connect (HKLM-x32\...\{35BEC446-269E-42E4-8EED-191A38CCFF3D}) (Version: 1.4.10.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F0DB834}) (Version: 3.4.13900.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{7E780845-303D-4B46-9746-9D49D94D16AB}) (Version: 2.3.22.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{7E780845-303D-4B46-9746-9D49D94D16AB}) (Version: 2.3.22.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{85B14AE3-1624-45BE-942B-A528DF6F1CCE}) (Version: 3.0.123.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6745.47 - Dell)
Dell System Detect (HKCU\...\58d94f3ce2c27db0) (Version: 7.11.0.6 - Dell)
Dell Update (HKLM-x32\...\{2BE9948C-FD9C-40B0-AC04-EE2AAB4C19D4}) (Version: 1.8.1114.0 - Dell Inc.)
Discord (HKCU\...\Discord) (Version: 0.0.296 - Hammer & Chisel, Inc.)
Dropbox 20 GB (HKLM-x32\...\{736A97C6-8766-3699-84A9-71736C5E0CE3}) (Version: 3.1.11.0 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden
DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 1.2.6745.47 - PC-Doctor, Inc.) Hidden
Garry's Mod (HKLM\...\Steam App 4000) (Version: - Facepunch Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Grand Theft Auto V (HKLM\...\Steam App 271590) (Version: - Rockstar North)
If My Heart Had Wings (HKLM\...\Steam App 326480) (Version: - Moenovel)
Intel(R) Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel(R) Corporation) Hidden
Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.2.10900.330 - Intel Corporation)
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1173 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4454 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.9.1053 - Intel Corporation)
Intel(R) Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1519.7 - Intel Corporation)
Intel(R) WiDi (HKLM\...\{5DD8D7E4-87F1-4134-AD28-4228FB1A03BA}) (Version: 6.0.44.0 - Intel Corporation)
Intel(R) WiDi Software Asset Manager (HKLM-x32\...\{86905E62-645F-482E-A417-82C812ABD787}) (Version: 1.1.383 - Intel Corporation) Hidden
Intel(R) Wireless Bluetooth(R) (HKLM-x32\...\{9A287643-10C5-4463-B9D1-B2404CE18CCF}) (Version: 17.1.1529.1620 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{d5572863-793c-4ec8-872a-43cccc68b948}) (Version: 18.40.0 - Intel Corporation)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)
iTunes (HKLM\...\{F11677B7-0D8E-4F34-BEBB-6869FE861CDF}) (Version: 12.5.2.36 - Apple Inc.)
Katawa Shoujo (HKLM-x32\...\Katawa Shoujo) (Version: - )
Kingo ROOT version 1.4.7.2775 (HKLM-x32\...\{AE7675D6-0B31-494F-ABFA-822E1A0FDF17}_is1) (Version: 1.4.7.2775 - Kingosoft Technology Ltd.)
KingRoot °æ±¾ 3.2.0 (HKLM-x32\...\{FA3B7324-9EB4-4ADC-84D0-5461BE113832}_is1) (Version: 3.2.0 - KingRoot)
League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.1 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
Logitech Gaming Software 8.88 (HKLM\...\Logitech Gaming Software) (Version: 8.88.30 - Logitech Inc.)
ManyCam 5.3.0 (HKLM-x32\...\ManyCam) (Version: 5.3.0 - Visicom Media Inc.)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.8006.3 - Waves Audio Ltd.) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.7466.2038 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Nexon Launcher (HKLM-x32\...\Nexon Nexon Launcher) (Version: 2.0.0 - Nexon)
NVIDIA 3D Vision Driver 376.19 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.19 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.1.2.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.1.2.31 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.19 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.19 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 1.2.0.0 - NVIDIA Corporation) Hidden
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7426.1015 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
ONE PIECE PIRATE WARRIORS 3 (HKLM\...\Steam App 331600) (Version: - KOEI TECMO GAMES CO., LTD.)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version: - )
Origin (HKLM-x32\...\Origin) (Version: 9.12.2.60376 - Electronic Arts, Inc.)
osu! (HKLM-x32\...\{7e93c2d9-36e0-4f36-945f-a43f7365c5d5}) (Version: latest - ppy Pty Ltd)
Overwatch (HKLM-x32\...\Overwatch) (Version: - Blizzard Entertainment)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.100.9.0 - Overwolf Ltd.)
Product Registration (HKLM\...\{85B14AE3-1624-45BE-942B-A528DF6F1CCE}) (Version: 3.0.123.0 - Dell Inc.) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.994 - Even Balance, Inc.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.5.02 - Dell Inc.)
Razer Cortex (HKLM-x32\...\Razer Cortex_is1) (Version: 7.2.16.12597 - Razer Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10586.21289 - Realtek Semiconduct Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7737 - Realtek Semiconductor Corp.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.9.6 - Rockstar Games)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0340 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.29 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.29.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.30 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Tabletop Simulator (HKLM\...\Steam App 286160) (Version: - Berserk Games)
Team Fortress 2 (HKLM\...\Steam App 440) (Version: - Valve)
The Sims(TM) 3 (HKLM\...\Steam App 47890) (Version: - The Sims Studio)
To the Moon (HKLM\...\Steam App 206440) (Version: - Freebird Games)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
========================= Devices: ================================
Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: ROOT\IMAGE\0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
========================= Memory info: ===================================
Percentage of memory in use: 39%
Total physical RAM: 8065.26 MB
Available physical RAM: 4853.59 MB
Total Virtual: 9345.26 MB
Available Virtual: 5744.07 MB
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:919.18 GB) (Free:605.84 GB) NTFS
========================= Users: ========================================
User accounts for \\DESKTOP-35F0T1M
Administrator DefaultAccount Guest
nomlc
**** End of log ****
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:49:42 AM, on 12/11/2016
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0000)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Bluestacks\HD-Agent.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell Update\DellUpTray.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Dell\Dell Foundation Services\DFS.Common.Agent.exe
C:\Users\nomlc\Desktop\Autoruns\Autoruns.exe
C:\Users\nomlc\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell15.msn.com/?pc=DCTE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [BlueStacks Agent] C:\Program Files (x86)\Bluestacks\HD-Agent.exe
O4 - HKCU\..\Run: [Chromium] "c:\users\nomlc\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory="Default" --restore-last-session
O4 - HKCU\..\Run: [DellSystemDetect] C:\Users\nomlc\AppData\Local\Apps\2.0\CEVOGDKT.G9L\VZAR23YK.1NJ\dell..tion_6d0a76327dca4869_0007.000b_df227eeaae3cac0d\DellSystemDetect.exe 4zZn5oeQk9WMM5ZBt7fsYA==
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\Bluestacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\Bluestacks\HD-LogRotatorService.exe
O23 - Service: BlueStacks Plus Android Service (BstHdPlusAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\Bluestacks\HD-Plus-Service.exe
O23 - Service: Chrome Remote Desktop Service (chromoting) - Google Inc. - C:\Program Files (x86)\Google\Chrome Remote Desktop\55.0.2883.17\remoting_host.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Intel(R) Content Protection HDCP Service (cplspcon) - Unknown owner - C:\WINDOWS\system32\IntelCpHDCPSvc.exe (file missing)
O23 - Service: Dropbox Update Service (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
O23 - Service: Dropbox Update Service (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
O23 - Service: Dell Customer Connect - Dell Inc. - C:\Program Files (x86)\Dell Customer Connect\DCCService.exe
O23 - Service: Dell Foundation Services - Dell - C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe
O23 - Service: Dell Help & Support - Dell Inc. - C:\Program Files\Dell\Dell Help & Support\MDLCSvc.exe
O23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
O23 - Service: Dell Update Service (DellUpdate) - Dell Inc. - C:\Program Files (x86)\Dell Update\DellUpService.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @oem35.inf,%ServiceDisplayName%;ESIF Upper Framework Service (esifsvc) - Unknown owner - C:\WINDOWS\System32\Intel\DPTF\esif_uf.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @oem104.inf,%SERVICE_NAME%;Intel Bluetooth Service (ibtsiva) - Unknown owner - C:\WINDOWS\system32\ibtsiva (file missing)
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) Security Assist - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe
O23 - Service: Intel(R) WiDi Software Asset Manager (Intel(R) WiDi SAM) - Intel Corporation - C:\Program Files (x86)\Intel Corporation\Intel WiDi\Intel(R) Software Asset Manager\bin\IntelSoftwareAssetManagerService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Security Assist Helper (isaHelperSvc) - Unknown owner - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isaHelperService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Logitech Gaming Registry Service (LogiRegistryService) - Logitech Inc. - C:\Program Files\Logitech Gaming Software\Drivers\APOService\LogiRegistryService.exe
O23 - Service: ManyCam Service - Visicom Media Inc. - C:\ProgramData\ManyCam\Service\ManyCamService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
O23 - Service: NVIDIA Wireless Controller Service - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\nvwirelesscontroller.exe
O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe
O23 - Service: Overwolf Updater Windows SCM (OverwolfUpdater) - Overwolf LTD - C:\Program Files (x86)\Overwolf\OverwolfUpdater.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: Product Registration - Dell - C:\Program Files\Dell\Dell Product Registration\PRSvc.exe
O23 - Service: Razer Game Scanner (Razer Game Scanner Service) - Unknown owner - C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service: RzKLService - Razer Inc. - C:\Program Files (x86)\Razer\Razer Cortex\RzKLService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: Waves Audio Services (WavesSysSvc) - Waves Audio Ltd. - C:\Program Files\Waves\MaxxAudio\WavesSysSvc64.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
--
End of file - 14989 bytes
MiniToolBox by Farbar Version: 17-06-2016
Ran by nomlc (administrator) on 11-12-2016 at 11:42:48
Running from "C:\Users\nomlc\Downloads"
Microsoft Windows 10 Home (X64)
Model: Inspiron 7559 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Realtek PCIe GBE Family Controller = Ethernet (Connected)
Intel(R) Dual Band Wireless-AC 3165 = Wi-Fi (Media disconnected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-35F0T1M
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3165
Physical Address. . . . . . . . . : AC-2B-6E-0B-2B-B5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : AC-2B-6E-0B-2B-B6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 20-47-47-78-E2-06
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b4c6:ca4e:9603:8113%2(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 11, 2016 11:35:44 AM
Lease Expires . . . . . . . . . . : Monday, December 12, 2016 11:35:43 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 35669831
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-B4-94-6E-20-47-47-78-E2-06
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2013:f7a:52cb:307f(Preferred)
Link-local IPv6 Address . . . . . : fe80::2013:f7a:52cb:307f%13(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 436207616
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-B4-94-6E-20-47-47-78-E2-06
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1
Name: google.com
Addresses: 2607:f8b0:4006:80a::200e
172.217.4.46
Pinging google.com [172.217.4.46] with 32 bytes of data:
Reply from 172.217.4.46: bytes=32 time=6ms TTL=58
Reply from 172.217.4.46: bytes=32 time=7ms TTL=58
Ping statistics for 172.217.4.46:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 7ms, Average = 6ms
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1
Name: yahoo.com
Addresses: 2001:4998:c:a06::2:4008
2001:4998:58:c02::a9
2001:4998:44:204::a7
206.190.36.45
98.139.183.24
98.138.253.109
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=23ms TTL=53
Reply from 98.139.183.24: bytes=32 time=29ms TTL=53
Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 29ms, Average = 26ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
3...ac 2b 6e 0b 2b b5 ......Intel(R) Dual Band Wireless-AC 3165
19...ac 2b 6e 0b 2b b6 ......Microsoft Wi-Fi Direct Virtual Adapter
2...20 47 47 78 e2 06 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 35
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.1.0 255.255.255.0 On-link 192.168.1.2 291
192.168.1.2 255.255.255.255 On-link 192.168.1.2 291
192.168.1.255 255.255.255.255 On-link 192.168.1.2 291
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.1.2 291
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.1.2 291
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 331 ::/0 On-link
1 331 ::1/128 On-link
13 331 2001::/32 On-link
13 331 2001:0:4137:9e76:2013:f7a:52cb:307f/128
On-link
2 291 fe80::/64 On-link
13 331 fe80::/64 On-link
13 331 fe80::2013:f7a:52cb:307f/128
On-link
2 291 fe80::b4c6:ca4e:9603:8113/128
On-link
1 331 ff00::/8 On-link
2 291 ff00::/8 On-link
13 331 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\WINDOWS\SysWoW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (12/11/2016 11:37:14 AM) (Source: Perflib) (User: )
Description: WmiApRplC:\WINDOWS\system32\wbem\wmiaprpl.dll4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib) (User: )
Description: rdyboost4
Error: (12/11/2016 11:37:12 AM) (Source: PerfNet) (User: )
Description:
Error: (12/11/2016 11:37:12 AM) (Source: Perflib) (User: )
Description: MSDTCC:\WINDOWS\system32\msdtcuiu.DLL4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib) (User: )
Description: LsaC:\Windows\System32\Secur32.dll4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib) (User: )
Description: ESENTC:\WINDOWS\system32\esentprf.dll4
Error: (12/11/2016 11:37:11 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll4
Error: (12/11/2016 11:37:08 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "51.0.2683.0,language="*",type="win32",version="51.0.2683.0"1".
Dependent Assembly 51.0.2683.0,language="*",type="win32",version="51.0.2683.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (12/11/2016 11:35:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: IntelCpHDCPSvc.exe, version: 1.0.0.1, time stamp: 0x572a4b65
Faulting module name: ntdll.dll, version: 10.0.14393.447, time stamp: 0x5819bc32
Exception code: 0xc0000005
Fault offset: 0x000000000002f21b
Faulting process id: 0xa30
Faulting application start time: 0xIntelCpHDCPSvc.exe0
Faulting application path: IntelCpHDCPSvc.exe1
Faulting module path: IntelCpHDCPSvc.exe2
Report Id: IntelCpHDCPSvc.exe3
Faulting package full name: IntelCpHDCPSvc.exe4
Faulting package-relative application ID: IntelCpHDCPSvc.exe5
Error: (12/11/2016 11:35:45 AM) (Source: DPTF) (User: )
Description: Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.2.10900.330) TYPE: ERROR MODULE: DPTF TIME 26475 ms
DPTF Build Version: 8.2.10900.330
DPTF Build Date: May 16 2016 11:32:37
Source File: ..\..\..\Sources\Manager\WIPolicyActiveRelationshipTableChanged.cpp @ line 52
Executing Function: WIPolicyActiveRelationshipTableChanged::execute
Message: Unhandled exception caught during execution of work item
Framework Event: PolicyActiveRelationshipTableChanged [44]
Policy: Active Policy [0]
Exception Function: Policy::executePolicyActiveRelationshipTableChanged
Exception Text:
DPTF Build Version: 8.2.10900.330
DPTF Build Date: May 16 2016 11:32:37
Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 457
Executing Function: EsifServices:
rimitiveExecuteGetMessage: Error returned from ESIF services interface function call
Participant: NoParticipant
Domain: NoDomain
ESIF Primitive: GET_ACTIVE_RELATIONSHIP_TABLE [89]
ESIF Instance: 255
ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202]
System errors:
=============
Error: (12/11/2016 11:36:35 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/11/2016 11:36:13 AM) (Source: Service Control Manager) (User: )
Description: The Intel(R) Content Protection HDCP Service service terminated unexpectedly. It has done this 1 time(s).
Error: (12/11/2016 11:35:44 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:09:20 AM on 12/11/2016 was unexpected.
Error: (12/11/2016 10:17:24 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/11/2016 02:23:39 AM) (Source: DCOM) (User: DESKTOP-35F0T1M)
Description: CortanaUI.AppXd4tad4d57t4wtdbnnmb8v2xtzym8c1n8.mca
Error: (12/11/2016 02:23:35 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {5DC4F9AD-3A2B-4DF4-AC39-3FF5A19FCF4C}
Error: (12/11/2016 02:02:17 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: Microsoft Sticky Notes.
Error: (12/11/2016 02:00:45 AM) (Source: DCOM) (User: DESKTOP-35F0T1M)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DESKTOP-35F0T1MnomlcS-1-5-21-1826881612-2062639124-2128515975-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
Error: (12/11/2016 02:00:44 AM) (Source: DCOM) (User: DESKTOP-35F0T1M)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DESKTOP-35F0T1MnomlcS-1-5-21-1826881612-2062639124-2128515975-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
Error: (12/11/2016 01:57:34 AM) (Source: Service Control Manager) (User: )
Description: The Intel(R) Content Protection HDCP Service service terminated unexpectedly. It has done this 1 time(s).
Microsoft Office Sessions:
=========================
Error: (12/11/2016 11:37:14 AM) (Source: Perflib)(User: )
Description: WmiApRplC:\WINDOWS\system32\wbem\wmiaprpl.dll4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib)(User: )
Description: rdyboost4
Error: (12/11/2016 11:37:12 AM) (Source: PerfNet)(User: )
Description:
Error: (12/11/2016 11:37:12 AM) (Source: Perflib)(User: )
Description: MSDTCC:\WINDOWS\system32\msdtcuiu.DLL4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib)(User: )
Description: LsaC:\Windows\System32\Secur32.dll4
Error: (12/11/2016 11:37:12 AM) (Source: Perflib)(User: )
Description: ESENTC:\WINDOWS\system32\esentprf.dll4
Error: (12/11/2016 11:37:11 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll4
Error: (12/11/2016 11:37:08 AM) (Source: SideBySide)(User: )
Description: 51.0.2683.0,language="*",type="win32",version="51.0.2683.0"C:\Users\nomlc\AppData\Local\chromium\Application\chrome.exe
Error: (12/11/2016 11:35:51 AM) (Source: Application Error)(User: )
Description: IntelCpHDCPSvc.exe1.0.0.1572a4b65ntdll.dll10.0.14393.4475819bc32c0000005000000000002f21ba3001d253cca07b1d2cC:\WINDOWS\system32\IntelCpHDCPSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll5fc66587-ec4e-4a02-89f9-24adb38c197f
Error: (12/11/2016 11:35:45 AM) (Source: DPTF)(User: )
Description: Intel(R) Dynamic Platform and Thermal FrameworkESIF(8.2.10900.330) TYPE: ERROR MODULE: DPTF TIME 26475 ms
DPTF Build Version: 8.2.10900.330
DPTF Build Date: May 16 2016 11:32:37
Source File: ..\..\..\Sources\Manager\WIPolicyActiveRelationshipTableChanged.cpp @ line 52
Executing Function: WIPolicyActiveRelationshipTableChanged::execute
Message: Unhandled exception caught during execution of work item
Framework Event: PolicyActiveRelationshipTableChanged [44]
Policy: Active Policy [0]
Exception Function: Policy::executePolicyActiveRelationshipTableChanged
Exception Text:
DPTF Build Version: 8.2.10900.330
DPTF Build Date: May 16 2016 11:32:37
Source File: ..\..\..\Sources\Manager\EsifServices.cpp @ line 457
Executing Function: EsifServices:
rimitiveExecuteGetMessage: Error returned from ESIF services interface function call
Participant: NoParticipant
Domain: NoDomain
ESIF Primitive: GET_ACTIVE_RELATIONSHIP_TABLE [89]
ESIF Instance: 255
ESIF Return Code: ESIF_E_UNSUPPORTED_ACTION_TYPE [1202]
CodeIntegrity Errors:
===================================
Date: 2016-12-09 01:04:50.967
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_7d3bb566b9071d5d\nvinitx.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2016-12-06 20:46:40.695
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_9d43288bdbeaa52f\nvinitx.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2016-11-08 22:28:20.084
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\nvinitx.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2016-10-29 00:01:55.494
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\nvinitx.dll that did not meet the Custom 3 / Antimalware signing level requirements.
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.7.42330 - BitTorrent Inc.)
Adobe Flash Player 23 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 376.19 - NVIDIA Corporation) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{F2871C89-C8A5-42EE-8D45-0F02506385A6}) (Version: 5.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9BC93467-75D1-4AA4-BD58-D9C51D88DFAB}) (Version: 5.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Battle.net (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
Battlefield™ Hardline (HKLM-x32\...\{CB4AC3DA-8CC1-4516-86DA-4078B57DB229}) (Version: 1.4.0.10 - Electronic Arts)
BlueStacks App Player (HKLM-x32\...\BlueStacks) (Version: 2.4.44.6257 - BlueStack Systems, Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Borderlands 2 (HKLM\...\Steam App 49520) (Version: - Gearbox Software)
CCleaner (HKLM\...\CCleaner) (Version: 5.24 - Piriform)
Chrome Remote Desktop Host (HKLM-x32\...\{D669DC52-B1A4-4933-878D-CB80F660D95D}) (Version: 55.0.2883.17 - Google Inc.)
Counter-Strike: Global Offensive (HKLM\...\Steam App 730) (Version: - Valve)
Dell Customer Connect (HKLM-x32\...\{35BEC446-269E-42E4-8EED-191A38CCFF3D}) (Version: 1.4.10.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F0DB834}) (Version: 3.4.13900.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{7E780845-303D-4B46-9746-9D49D94D16AB}) (Version: 2.3.22.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{7E780845-303D-4B46-9746-9D49D94D16AB}) (Version: 2.3.22.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{85B14AE3-1624-45BE-942B-A528DF6F1CCE}) (Version: 3.0.123.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6745.47 - Dell)
Dell System Detect (HKCU\...\58d94f3ce2c27db0) (Version: 7.11.0.6 - Dell)
Dell Update (HKLM-x32\...\{2BE9948C-FD9C-40B0-AC04-EE2AAB4C19D4}) (Version: 1.8.1114.0 - Dell Inc.)
Discord (HKCU\...\Discord) (Version: 0.0.296 - Hammer & Chisel, Inc.)
Dropbox 20 GB (HKLM-x32\...\{736A97C6-8766-3699-84A9-71736C5E0CE3}) (Version: 3.1.11.0 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden
DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 1.2.6745.47 - PC-Doctor, Inc.) Hidden
Garry's Mod (HKLM\...\Steam App 4000) (Version: - Facepunch Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Grand Theft Auto V (HKLM\...\Steam App 271590) (Version: - Rockstar North)
If My Heart Had Wings (HKLM\...\Steam App 326480) (Version: - Moenovel)
Intel(R) Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel(R) Corporation) Hidden
Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.2.10900.330 - Intel Corporation)
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1173 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4454 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.9.1053 - Intel Corporation)
Intel(R) Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1519.7 - Intel Corporation)
Intel(R) WiDi (HKLM\...\{5DD8D7E4-87F1-4134-AD28-4228FB1A03BA}) (Version: 6.0.44.0 - Intel Corporation)
Intel(R) WiDi Software Asset Manager (HKLM-x32\...\{86905E62-645F-482E-A417-82C812ABD787}) (Version: 1.1.383 - Intel Corporation) Hidden
Intel(R) Wireless Bluetooth(R) (HKLM-x32\...\{9A287643-10C5-4463-B9D1-B2404CE18CCF}) (Version: 17.1.1529.1620 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{d5572863-793c-4ec8-872a-43cccc68b948}) (Version: 18.40.0 - Intel Corporation)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)
iTunes (HKLM\...\{F11677B7-0D8E-4F34-BEBB-6869FE861CDF}) (Version: 12.5.2.36 - Apple Inc.)
Katawa Shoujo (HKLM-x32\...\Katawa Shoujo) (Version: - )
Kingo ROOT version 1.4.7.2775 (HKLM-x32\...\{AE7675D6-0B31-494F-ABFA-822E1A0FDF17}_is1) (Version: 1.4.7.2775 - Kingosoft Technology Ltd.)
KingRoot °æ±¾ 3.2.0 (HKLM-x32\...\{FA3B7324-9EB4-4ADC-84D0-5461BE113832}_is1) (Version: 3.2.0 - KingRoot)
League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.1 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
Logitech Gaming Software 8.88 (HKLM\...\Logitech Gaming Software) (Version: 8.88.30 - Logitech Inc.)
ManyCam 5.3.0 (HKLM-x32\...\ManyCam) (Version: 5.3.0 - Visicom Media Inc.)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.8006.3 - Waves Audio Ltd.) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.7466.2038 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Nexon Launcher (HKLM-x32\...\Nexon Nexon Launcher) (Version: 2.0.0 - Nexon)
NVIDIA 3D Vision Driver 376.19 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.19 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.1.2.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.1.2.31 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.19 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.19 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 1.2.0.0 - NVIDIA Corporation) Hidden
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7426.1015 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
ONE PIECE PIRATE WARRIORS 3 (HKLM\...\Steam App 331600) (Version: - KOEI TECMO GAMES CO., LTD.)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version: - )
Origin (HKLM-x32\...\Origin) (Version: 9.12.2.60376 - Electronic Arts, Inc.)
osu! (HKLM-x32\...\{7e93c2d9-36e0-4f36-945f-a43f7365c5d5}) (Version: latest - ppy Pty Ltd)
Overwatch (HKLM-x32\...\Overwatch) (Version: - Blizzard Entertainment)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.100.9.0 - Overwolf Ltd.)
Product Registration (HKLM\...\{85B14AE3-1624-45BE-942B-A528DF6F1CCE}) (Version: 3.0.123.0 - Dell Inc.) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.994 - Even Balance, Inc.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.5.02 - Dell Inc.)
Razer Cortex (HKLM-x32\...\Razer Cortex_is1) (Version: 7.2.16.12597 - Razer Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10586.21289 - Realtek Semiconduct Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7737 - Realtek Semiconductor Corp.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.9.6 - Rockstar Games)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0340 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.29 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.29.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.30 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Tabletop Simulator (HKLM\...\Steam App 286160) (Version: - Berserk Games)
Team Fortress 2 (HKLM\...\Steam App 440) (Version: - Valve)
The Sims(TM) 3 (HKLM\...\Steam App 47890) (Version: - The Sims Studio)
To the Moon (HKLM\...\Steam App 206440) (Version: - Freebird Games)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
========================= Devices: ================================
Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: ROOT\IMAGE\0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
========================= Memory info: ===================================
Percentage of memory in use: 39%
Total physical RAM: 8065.26 MB
Available physical RAM: 4853.59 MB
Total Virtual: 9345.26 MB
Available Virtual: 5744.07 MB
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:919.18 GB) (Free:605.84 GB) NTFS
========================= Users: ========================================
User accounts for \\DESKTOP-35F0T1M
Administrator DefaultAccount Guest
nomlc
**** End of log ****
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:49:42 AM, on 12/11/2016
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0000)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Bluestacks\HD-Agent.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell Update\DellUpTray.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Dell\Dell Foundation Services\DFS.Common.Agent.exe
C:\Users\nomlc\Desktop\Autoruns\Autoruns.exe
C:\Users\nomlc\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell15.msn.com/?pc=DCTE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [BlueStacks Agent] C:\Program Files (x86)\Bluestacks\HD-Agent.exe
O4 - HKCU\..\Run: [Chromium] "c:\users\nomlc\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory="Default" --restore-last-session
O4 - HKCU\..\Run: [DellSystemDetect] C:\Users\nomlc\AppData\Local\Apps\2.0\CEVOGDKT.G9L\VZAR23YK.1NJ\dell..tion_6d0a76327dca4869_0007.000b_df227eeaae3cac0d\DellSystemDetect.exe 4zZn5oeQk9WMM5ZBt7fsYA==
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\Bluestacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\Bluestacks\HD-LogRotatorService.exe
O23 - Service: BlueStacks Plus Android Service (BstHdPlusAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\Bluestacks\HD-Plus-Service.exe
O23 - Service: Chrome Remote Desktop Service (chromoting) - Google Inc. - C:\Program Files (x86)\Google\Chrome Remote Desktop\55.0.2883.17\remoting_host.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Intel(R) Content Protection HDCP Service (cplspcon) - Unknown owner - C:\WINDOWS\system32\IntelCpHDCPSvc.exe (file missing)
O23 - Service: Dropbox Update Service (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
O23 - Service: Dropbox Update Service (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
O23 - Service: Dell Customer Connect - Dell Inc. - C:\Program Files (x86)\Dell Customer Connect\DCCService.exe
O23 - Service: Dell Foundation Services - Dell - C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe
O23 - Service: Dell Help & Support - Dell Inc. - C:\Program Files\Dell\Dell Help & Support\MDLCSvc.exe
O23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
O23 - Service: Dell Update Service (DellUpdate) - Dell Inc. - C:\Program Files (x86)\Dell Update\DellUpService.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @oem35.inf,%ServiceDisplayName%;ESIF Upper Framework Service (esifsvc) - Unknown owner - C:\WINDOWS\System32\Intel\DPTF\esif_uf.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @oem104.inf,%SERVICE_NAME%;Intel Bluetooth Service (ibtsiva) - Unknown owner - C:\WINDOWS\system32\ibtsiva (file missing)
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) Security Assist - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe
O23 - Service: Intel(R) WiDi Software Asset Manager (Intel(R) WiDi SAM) - Intel Corporation - C:\Program Files (x86)\Intel Corporation\Intel WiDi\Intel(R) Software Asset Manager\bin\IntelSoftwareAssetManagerService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Security Assist Helper (isaHelperSvc) - Unknown owner - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isaHelperService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Logitech Gaming Registry Service (LogiRegistryService) - Logitech Inc. - C:\Program Files\Logitech Gaming Software\Drivers\APOService\LogiRegistryService.exe
O23 - Service: ManyCam Service - Visicom Media Inc. - C:\ProgramData\ManyCam\Service\ManyCamService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
O23 - Service: NVIDIA Wireless Controller Service - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\nvwirelesscontroller.exe
O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe
O23 - Service: Overwolf Updater Windows SCM (OverwolfUpdater) - Overwolf LTD - C:\Program Files (x86)\Overwolf\OverwolfUpdater.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: Product Registration - Dell - C:\Program Files\Dell\Dell Product Registration\PRSvc.exe
O23 - Service: Razer Game Scanner (Razer Game Scanner Service) - Unknown owner - C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service: RzKLService - Razer Inc. - C:\Program Files (x86)\Razer\Razer Cortex\RzKLService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: Waves Audio Services (WavesSysSvc) - Waves Audio Ltd. - C:\Program Files\Waves\MaxxAudio\WavesSysSvc64.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
--
End of file - 14989 bytes
Remove Useless Programs.
Remove the programs below with Geek Uninstaller.
µTorrent (HKCU\...\uTorrent) (Version: 3.4.7.42330 - BitTorrent Inc.)
Chrome Remote Desktop Host (HKLM-x32\...\{D669DC52-B1A4-4933-878D-CB80F660D95D}) (Version: 55.0.2883.17 - Google Inc.)
Dell Customer Connect (HKLM-x32\...\{35BEC446-269E-42E4-8EED-191A38CCFF3D}) (Version: 1.4.10.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F0DB834}) (Version: 3.4.13900.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{7E780845-303D-4B46-9746-9D49D94D16AB}) (Version: 2.3.22.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{7E780845-303D-4B46-9746-9D49D94D16AB}) (Version: 2.3.22.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{85B14AE3-1624-45BE-942B-A528DF6F1CCE}) (Version: 3.0.123.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6745.47 - Dell)
Dell System Detect (HKCU\...\58d94f3ce2c27db0) (Version: 7.11.0.6 - Dell)
Dell Update (HKLM-x32\...\{2BE9948C-FD9C-40B0-AC04-EE2AAB4C19D4}) (Version: 1.8.1114.0 - Dell Inc.)
Kingo ROOT version 1.4.7.2775 (HKLM-x32\...\{AE7675D6-0B31-494F-ABFA-822E1A0FDF17}_is1) (Version: 1.4.7.2775 - Kingosoft Technology Ltd.)
KingRoot °æ±¾ 3.2.0 (HKLM-x32\...\{FA3B7324-9EB4-4ADC-84D0-5461BE113832}_is1) (Version: 3.2.0 - KingRoot)
Clean install your Nvidia Display Drivers
Click here for guide to perform the clean install.
Fix with HijackThis!
Close all other programs!
Right Click Hijack this, run as administrator.
Click do a system scan only.
Place a tick next to the items below.
O4 - HKCU\..\Run: [BlueStacks Agent] C:\Program Files (x86)\Bluestacks\HD-Agent.exe
O4 - HKCU\..\Run: [Chromium] "c:\users\nomlc\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory="Default" --restore-last-session
O4 - HKCU\..\Run: [DellSystemDetect] C:\Users\nomlc\AppData\Local\Apps\2.0\CEVOGDKT.G9L\VZAR23YK.1NJ\dell..tion_6d0a76327dca4869_0007.000b_df227eeaae3cac0d\DellSystemDetect.exe 4zZn5oeQk9WMM5ZBt7fsYA==
Click fix checked.
Accept the prompt.
Reboot the machine after.
You did not save the autoruns file correctly, it needs to be saved .txt instead of .arn
Adware Cleaner Scan.
Please download AdwCleaner by Xplode onto your desktop.
JRT Scan.
Please download Junkware Removal Tool and save it on your desktop.
Reset Host File
Remove the programs below with Geek Uninstaller.
µTorrent (HKCU\...\uTorrent) (Version: 3.4.7.42330 - BitTorrent Inc.)
Chrome Remote Desktop Host (HKLM-x32\...\{D669DC52-B1A4-4933-878D-CB80F660D95D}) (Version: 55.0.2883.17 - Google Inc.)
Dell Customer Connect (HKLM-x32\...\{35BEC446-269E-42E4-8EED-191A38CCFF3D}) (Version: 1.4.10.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F0DB834}) (Version: 3.4.13900.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{7E780845-303D-4B46-9746-9D49D94D16AB}) (Version: 2.3.22.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{7E780845-303D-4B46-9746-9D49D94D16AB}) (Version: 2.3.22.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{85B14AE3-1624-45BE-942B-A528DF6F1CCE}) (Version: 3.0.123.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6745.47 - Dell)
Dell System Detect (HKCU\...\58d94f3ce2c27db0) (Version: 7.11.0.6 - Dell)
Dell Update (HKLM-x32\...\{2BE9948C-FD9C-40B0-AC04-EE2AAB4C19D4}) (Version: 1.8.1114.0 - Dell Inc.)
Kingo ROOT version 1.4.7.2775 (HKLM-x32\...\{AE7675D6-0B31-494F-ABFA-822E1A0FDF17}_is1) (Version: 1.4.7.2775 - Kingosoft Technology Ltd.)
KingRoot °æ±¾ 3.2.0 (HKLM-x32\...\{FA3B7324-9EB4-4ADC-84D0-5461BE113832}_is1) (Version: 3.2.0 - KingRoot)
Clean install your Nvidia Display Drivers
Click here for guide to perform the clean install.
Fix with HijackThis!
Close all other programs!
Right Click Hijack this, run as administrator.
Click do a system scan only.
Place a tick next to the items below.
O4 - HKCU\..\Run: [BlueStacks Agent] C:\Program Files (x86)\Bluestacks\HD-Agent.exe
O4 - HKCU\..\Run: [Chromium] "c:\users\nomlc\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory="Default" --restore-last-session
O4 - HKCU\..\Run: [DellSystemDetect] C:\Users\nomlc\AppData\Local\Apps\2.0\CEVOGDKT.G9L\VZAR23YK.1NJ\dell..tion_6d0a76327dca4869_0007.000b_df227eeaae3cac0d\DellSystemDetect.exe 4zZn5oeQk9WMM5ZBt7fsYA==
Click fix checked.
Accept the prompt.
Reboot the machine after.
You did not save the autoruns file correctly, it needs to be saved .txt instead of .arn
Adware Cleaner Scan.
Please download AdwCleaner by Xplode onto your desktop.
- Close all open programs and internet browsers.
- Double click on adwcleaner.exe to run the tool.
- Click on Scan button.
- When the scan has finished click on Clean button.
- Your computer will be rebooted automatically. A text file will open after the restart.
- Please post the contents of that logfile with your next reply.
- You can find the logfile at C:\AdwCleaner[S1].txt as well.
JRT Scan.
Please download Junkware Removal Tool and save it on your desktop.
- Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
- Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log is saved to your desktop and will automatically open.
- Please post the JRT log.
Reset Host File
- Click here to download RstHosts v2.0
- Save the file to your desktop.
- Right Click and Run as Administrator.
- Click on Restaurer, then click OK at the prompt.
- This will restore the default host file.
- Next Click on Creer Un Rapport.
- This will open a logfile, post that in your next reply.
Have you gone through the steps? They are needed, and you would certainly notice a difference on your machine if you perform them. Please go through the steps and then let me know how your machine is doing.
- Status