Solved HDDScan software - how do I work out which drive is which?

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John Thomas2

PCHF Member
Nov 30, 2024
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I have four 8TB Seagate hard drives in my PC. One of them, partitioned as drive M:, has been having problems while copying files from it - sometimes all hard drive activity on the PC stops for several minutes - I think it's because there are bad sectors on the M: drive, and I am trying to scan it with HDDScan software.
But in HDDScan, I can only see the following names for the four 8TB drives:
ST8000DM004-2CX188-XXXXXXX
ST8000DM004-2CX188-XXXXXXX
ST8000DM004-2ZD188-XXXXXXX
ST8000DM004-2U9188-XXXXXXX
(The XXXXXXX I've hidden for security reasons, but they're all different strings of letters.)

How do I work out which of these is my M: drive? I have searched online, but perhaps the name 'HDDScan' is so generic, that it finds everything but how to do this with this software. I've used the dreadful Seatools, which clearly shows me which drive is M: drive, but Seatools is so terribly badly designed, and gives me no clue as to whether it's actually scanning the drive, (apart from a progress bar that doesn't change very often, understably, because it's an 8TB drive, but that's why it should show some signs of progress all the time).

I've tried looking at Windows Disk Manager, but while that tells me that my M: drive is 'Disk 5' in my PC, it doesn't show me any of the ST8000DM004-2CX188-XXXXXXX type names anywhere - unless I'm missing it. Is there anywhere else I can find out which drive represents the M: drive?
 
If I look in msinfo32, it doesn't help me, because two of the drives have
ST8000DM004-2CX188
at the beginning, but msinfo32 only shows me the 'ST8000DM004-2CX188' part, not the eight characters afterwards! So I know it's one of two drives on HDDScan, but not which one.
 
If you use crystal disk info standard edition (free version)
It will show you what you need and check the drive.
 
Thanks, PeterOz. I've tried CrystalDiskInfo, it says the drive is 'Good'. I see that it shows me the serial number, so I know which drive to run the HDDScan Full Test in - thanks very much!

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If anything else comes up with your pc .. just contact a staff member to re-open this thread.
 
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