Having trouble diagnosing Computer Issue

[Alyxandr Sergo]

I'm experiencing persistent issues with my computer (see attached images). The problems began after I installed a new CPU fan, motherboard, and GPU. They manifest as random glitches and crashes when browsing the internet, using applications, and especially when gaming (games crash to desktop within minutes). I've already tried the following troubleshooting steps:

• Updated Windows and all drivers.
• Had the computer professionally wiped and reinstalled.
• Swapped the GPU with a known working one.
• Tested the monitor with other devices (game console, laptop).

Since the issues remain, I suspect a hardware problem. Could anyone offer suggestions on what to investigate next?"

Specs :

Processor 12th Gen Intel(R) Core(TM) i7-12700K
Number of Cores 20
Speed 5 GHz
Stepping 2
Family 06
Model 97
CPU ID BFCBFBFF00090672
Memory
RAM 32 GB
Video Card
Video Card NVIDIA GeForce RTX 2070
Chipset NVIDIA GeForce RTX 2070
Manufacturer Nvidia
Hardware T&L Yes
Total Memory 24 GB
Dedicated Memory 8.0 GB
Driver Version 32.0.15.6636
Vertex Shader Version 6.0
Pixel Shader Version 6.0
Plug and Play ID VEN_10DE&DEV_1F07&SUBSYS_12AD10DE&REV_A1
Device 1F07
Vendor ID 10DE
Video Card #2
Video Card Intel(R) UHD Graphics 770
Chipset Intel(R) UHD Graphics 770
Manufacturer Intel
Hardware T&L Yes
Total Memory 16 GB
Dedicated Memory 128 MB
Driver Version 32.0.101.6129
Vertex Shader Version 6.0
Pixel Shader Version 6.0
Plug and Play ID VEN_8086&DEV_4680&SUBSYS_7D961462&REV_0C
Device 4680
Vendor ID 8086
Operating System
Size 64-bit
Operating System Windows 11
Version 10.0.22621
Locale 0409
BIOS
BIOS A.B0
Manufacturer American Megatrends International, LLC.
Sound
Audio 1
Sound Device NVIDIA High Definition Audio
Driver 1.4.2.6
Audio 2
Sound Device Realtek(R) Audio
Driver 6.0.9768.1
Audio 3
Sound Device Razer Nommo Chroma
Driver 10.0.22621.4830
Drives
Free Memory 2.7 TB
Free Memory 931 GB
Free Memory 400 GB
Free Memory 233 GB
Software
DirectX 11.0
.NET 4.8
Internet Explorer 11.1.22621.0
Chrome 133.0.6943.98

 

[veeg]

Hello

Have to ask this did you install the chipset drivers for the mobo ?

@Bruce @PeterOz

 

[xrobwx71]

Tested the monitor with other devices (game console, laptop).

I know the obvious answer is there were no anomalies when tested on the other devices? I have to ask for 100% clarity.

Swapped the GPU with a known working one.

And it still appears on this monitor on this PC?

Have to ask this did you install the chipset drivers for the mobo ?

Please answer the above.

 

[Bruce]

What is make model of your power supply?
You list the new GPU, what was the old one?
What are the make/model of the current and old motherboards?

Let’s also do a full workup of your system.
No personal data is published and everything shown is safe.

Download Speccy by Piriform.
In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
Paste that link into your post. Is Speccy safe?

 

[Bruce]

@Alyxandr Sergo - any news?

 

[veeg]

Thread closed . If you need to reopen this thread contact a staff member.