Games have begun launching invisible/frozen/black/white screen

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Blahh531

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Apr 13, 2021
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I have an Acer Aspire VX15 laptop, NVIDIA GeForce GTX 1050 and Intel HD Graphics 630, 16gb RAM, Windows 10 64bit, Intel Core i7 7700HQ.

Recently it's begun messing up when trying to launch some games in that it launches them as invisible windows (just shows what was behind them but can't click anything), black/white screen or just frozen. Playing around with F11 or windows+P can sometimes make then want to behave MAYBE or just crash them completely. This issue is affecting games that up until a couple weeks ago with no changes worked perfectly fine. Now most things are unusable and I have to force close them.

I can usually hear the sound playing but a black screen where I can sometimes select options I can't see but it does no good. It's getting worse and worse and I haven't made any changes between when things were working and when things began failing. It's so frustrating because I cannot find any help online. It's just getting worse with randomly more games being affected.

It's actually always done it when trying to launch Epic game launcher and the customer support was no help. Work arounds for that include what I've already mentioned and also switching monitors back and forth till it works, clicking spots as best I can to find other login screens till it opens, and a few others I can't remember.

I can't find what's wrong and it's really frustrating me because while I know I don't have the most powerful setup in the world it's not absolute garbage and I should be able to play the games I could play 2 weeks ago with no issues.
 
veeg said:
Hello

Have you checked those temps?

@PeterOz
Click to expand...
Hi mate, thanks for getting back to me

CPU is currently 46C and my GPU is currently 44C

When I say it's getting worse I mean that more games are refusing to open and that work arounds I had no longer work
 
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

If this is a desktop what is the make and model of the power supply unit.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Do you have more than one display attached?

Check your game setting and maybe reset them back to factory see if that makes any changes.

This key sequence actually restarts you graphics driver.
Windows + Ctrl + Shift + B

Do you see the game listed on the taskbar and if you were to click it there that that do anything?
 
Rustys said:
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

If this is a desktop what is the make and model of the power supply unit.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Do you have more than one display attached?

Check your game setting and maybe reset them back to factory see if that makes any changes.

This key sequence actually restarts you graphics driver.
Windows + Ctrl + Shift + B

Do you see the game listed on the taskbar and if you were to click it there that that do anything?
Click to expand...

It's a desktop, so the original power supply

I don't currently have another display attached but I usually do.

Yes it shows on the taskbar and clicking that will usually allow me to minimise it and act normally behind it, clicking it again will open it back to either the original messed up screen or will then be invisible (as in I can still see my desktop but cannot interact with anything)

I tried launching a game and doing the graphics restart but nothing changed
 
Power Profile
Active power scheme: My Custom Plan 1

Try changing the Windows Power Plan to High Performance so you know that your discrete GPU is getting the power that it needs when you are gaming.

You also need to update Windows 10 to version 20H2, version 2004 was not very good for a lot of folk and 20H2 addresses those issues.
 
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