Flickering screen HP notebook

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J

JVd

PCHF Member
Nov 22, 2020
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Hello everybody,

i am at a loss. I bought this HP notebook 15s-fq1042nb with windows 10 but the screen keeps flickering almost everytime i use the touchpad.
The weird thing is that this is only a problem when you start the system after it was shut down completely.
Like now, if you restart the system, the problem goes away and i can write this message, and use the notebook whithout any flickering.

I have tried the usual windows update, and driver update voor the display but it said i have the latest version.

Does anybody have any idea what could cause this problem?
Thanks in advance
JVd
 
age of laptop?
under warranty?

so, every fresh start, the screen flickers and every restart, the screen is normal?
 
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