Extreme CPU usage and temperatures.

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mikopls

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Jul 15, 2020
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I currently have the Acer Nitro 5 gaming laptop, upgraded my SSD to a 1 TB Samsung 970. It has a Intel i5 @2.3ghz and a NVIDIA 1050 4GB.

My issue is that whenever I use the High Performance battery plan while gaming or doing whatever, the CPU usage shoots up to over 100% and the temperature averages on 95 degrees. While gaming this makes my FPS randomly drop to 0 for a few seconds and this happens a few times every 10 minutes.

I have pretty much tried everything, getting the entire laptop cleaned, new cooling paste, updated all drivers, BIOS etc. I just don't get why I have this issue all of a sudden, the laptop is nearly 2 years old and I have been getting this issue only for the past 6 months.

Who can help me out?
 
Hi,

When the laptop CPU goes up to 100% what process is shown to be using all the CPU usage? Can you post a screenshot of Task Manager of the processes tab so I can see what is running in the background? Thanks.

What version of Windows 10 do you have installed? Are you using Windows 10 version 2004?
 
Evan Omo said:
Hi,

When the laptop CPU goes up to 100% what process is shown to be using all the CPU usage? Can you post a screenshot of Task Manager of the processes tab so I can see what is running in the background? Thanks.

What version of Windows 10 do you have installed? Are you using Windows 10 version 2004?
Click to expand...

So I made a couple of screenshots for you, one being on the high performance mode and the other on balanced;

High performance:
a37213fd306505993ddf364453d07ba9.png
3ed944a7f58a8058b32bac2f41e7f4b5.png
619d53c7daaa23e416b54d48c1bdbd24.png
01d5d43850efa068d63299450c163096.png


And this is on the balanced mode:
f8e9411f6cf086cc4737eafb8606e0a8.png
7d56c64d7773513250b09059f7629594.png
2c017f2f889b7155646906f8802bf1db.png
1b91f9e9c7a63b11c327e1d20fa62902.png


This is my Windows version:
de38c4eed968441cef1d8d0051b331de.png
 
Yeah I can see there are definitely some issues with temperatures on the CPU when its set to high performance.

Try performing a clean boot in Windows and set the power plan to high performance and see if there is any change in your CPU's temperature when playing a game. Also ensure you are NOT overclocking any components on the laptop and set the BIOS back to default values as well.
 
Evan Omo said:
Yeah I can see there are definitely some issues with temperatures on the CPU when its set to high performance.

Try performing a clean boot in Windows and set the power plan to high performance and see if there is any change in your CPU's temperature when playing a game. Also ensure you are NOT overclocking any components on the laptop and set the BIOS back to default values as well.
Click to expand...
Thanks for your reply!

Did all of the above and sadly no changes.

I did however managed to change something, on the high performance power plan advanced settings I changed the Minimum and Maximum processor state to 99% while plugged in on battery. This drasticly changed the high temperature but sadly gives the same effect as the Balanced power mode; good temperatures but lower fps.
 
Are you overclocking any components? Have you tried setting the BIOS to their default values?

Have you tried closing all other open applications and running just the video game and see if that makes any difference in the stability of the system?

Does this happen with every video games that you play when setting the power plan to high performance?
 
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