Hello,
I've had a Razer laptop for a few months and out of the box it had Windows 10. I have two external monitors connected to it from a Thunderbolt 3 cable out of the laptop through to a dock and display port to each monitor. It has been working well and was prompted to install Windows 11 in the taskbar yesterday. I decided to let it do it's thing while I was gone. I go to boot into a game and the video on my main external display drops out as soon as the game loads in. The game window bounces between my laptop display and the main external one. No error gets thrown and I have to kill the game task. I tried this on multiple titles from multiple launchers, same issue. I swapped DP cables and still the same issue. I made sure to have the newest video driver installed here from Nvidia.
I have an HDMI out of the laptop and my displays have HDMI in so I connected that and it remedied my video dropping out, but I want the video to feed through my dock so my cables are more organized and more importantly I can use both external monitors. Is there a troubleshooting step I missed or something more in depth I can pull from some of you here on this forum?
Thanks in advance for any help that can be provided.
I've had a Razer laptop for a few months and out of the box it had Windows 10. I have two external monitors connected to it from a Thunderbolt 3 cable out of the laptop through to a dock and display port to each monitor. It has been working well and was prompted to install Windows 11 in the taskbar yesterday. I decided to let it do it's thing while I was gone. I go to boot into a game and the video on my main external display drops out as soon as the game loads in. The game window bounces between my laptop display and the main external one. No error gets thrown and I have to kill the game task. I tried this on multiple titles from multiple launchers, same issue. I swapped DP cables and still the same issue. I made sure to have the newest video driver installed here from Nvidia.
I have an HDMI out of the laptop and my displays have HDMI in so I connected that and it remedied my video dropping out, but I want the video to feed through my dock so my cables are more organized and more importantly I can use both external monitors. Is there a troubleshooting step I missed or something more in depth I can pull from some of you here on this forum?
Thanks in advance for any help that can be provided.
