Every 30 minutes or so I need do disconnect and reconnect wifi

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
T

TrantaLocked

PCHF Member
Jun 13, 2018
22
2
About every thirty minutes my internet connection (but not wifi connection) stops working and I need to disconnect and reconnect to wifi to solve the problem. This doesn't happen with my desktop computer. Wifi connectivity is fine with no drops.

The wifi chip is the Intel Centrino 6300. I've tried messing with settings on my router to no avail. I really do think something could be up with the wifi chip seeing this doesn't happen with neither my desktop pc nor my phone, but I wonder if anyone here has ideas?
 
every thirty minutes my internet connection (but not wifi connection) stops working and I need to disconnect and reconnect to wifi
Click to expand...
You need to clarify. The internet connection but not wifi drops and you need to reconnect to wifi??? If wifi is not a problem why do you need to reconnect to it?
 
plodr said:
You need to clarify. The internet connection but not wifi drops and you need to reconnect to wifi??? If wifi is not a problem why do you need to reconnect to it?
Click to expand...

...because doing so fixes the problem..?

Rustys said:
What operating system and version?
Click to expand...

It's Windows 10 Home 64-bit, latest build.

I'm looking at other wlan cards online. But the other thing going on now is my laptop's AC isn't working, so I can't even use it right now.
 
TrantaLocked said:
I'm looking at other wlan cards online. But the other thing going on now is my laptop's AC isn't working, so I can't even use it right now.
Click to expand...
The AC Adapter my be loose where it connects to the laptop or it may be starting to fail.

Please open an administrator command prompt

Type the following commands, pressing Enter after each command this will reset you network settings.

ipconfig /flushdns
ipconfig /release
ipconfig /renew
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv6 reset
netsh int ipv4 reset
netsh winsock reset catalog

Reboot the computer

Once the system restarts copy and past the following command in to an administrator command prompt which will open NotePad.
notepad C:\WINDOWS\system32\drivers\etc\hosts
Click to expand...

Copy and Paste the information for that document into your next post.
 
Last edited by a moderator:
Everything was done as asked. The host file doesn't appear to have anything specific to my system:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
 
TrantaLocked said:
Everything was done as asked.
Click to expand...
Was there any improvement? Also have you tested using Safe Mode with Networking? Does it stay connected any longer?
When was the last time you re-booted the modem sometime it helps.
TrantaLocked said:
The host file doesn't appear to have anything specific to my system:
Click to expand...
The Host File allows a user to redirect and prevent web sites that are entered in the Host File from being accessed.
 
I think there might have been improvement but not sure yet. I'm still trying to figure out if this is mainly an issue when I'm connected to my 5GHz SSID (I have one 2.4GHz and a 5Ghz that's using linksys's band steering, so I'm thinking the band steering maybe has to do with it). I'll try to just use 2.4Ghz and wait for the problem again.

I'll get back when I've fixed the power issues. I'm going to replace the DC jack.
 
TrantaLocked said:
I think there might have been improvement but not sure yet. I'm still trying to figure out if this is mainly an issue when I'm connected to my 5GHz SSID (I have one 2.4GHz and a 5Ghz that's using linksys's band steering, so I'm thinking the band steering maybe has to do with it). I'll try to just use 2.4Ghz and wait for the problem again.

I'll get back when I've fixed the power issues. I'm going to replace the DC jack.
Click to expand...
You have the username and password the same for the 2.4 GHz and 5 GHz connections?
I did that for a bit and was having the same issue as you so I renamed them with different names and manually switched as needed.
 
Rustys said:
You have the username and password the same for the 2.4 GHz and 5 GHz connections?
I did that for a bit and was having the same issue as you so I renamed them with different names and manually switched as needed.
Click to expand...

The 2.4GHz and 5GHz SSIDs are different, but 5GHz band steering basically uses two different channels under the same SSID and the router switches the client depending on which channel it thinks is faster.
 
TrantaLocked said:
The 2.4GHz and 5GHz SSIDs are different, but 5GHz band steering basically uses two different channels under the same SSID and the router switches the client depending on which channel it thinks is faster.
Click to expand...
The other issue could be the channel that you are on. If there are other WIFI signals that are using the same channel they can interfere with each other. It the system that disconnects using the 2.4 GHz or the 5 GHz when it disconnects?
Have you tried manually connecting to one or the other and see which is more stable. Keeping in mind that the 2.4 GHz has a longer range and is more susceptible to interference than the 5 GHz is. Distance will also play a factor in how stable your connection is as well.
 
Any update for us? This thread will be closed if not replied to within 48hrs.
 
Status
Not open for further replies.
Top Bottom