I am hoping someone might be able to help me. In the past month, Fortnite has taken so long to load, we get the "can't log in" error. After doing every troubleshooting thing on the Epic site, and in every article I could find online, I checked the Epic games trouble shooter. Basically, the error we get is due to not meeting the system requirements, but when we check to see what doesn't meet the requirements it is the OS. However, the computer says it is running Windows 11 Home. We've uninstalled, reinstalled epic games, clean booted, updated drivers and C++ and we basically don't know what to do. Epic has been no help--I sent screen shots of the Epic system requirement check showing everything green except the OS, and a screenshot of the computer showing it is running Windows 11. My last resort is to reset the PC, but I thought someone here might know what is wrong. Thanks!
Epic games not recognizing Windows 11
- Thread starter HG2201
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Sorry but you have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.
Is the computer a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better help you.
So other can assist let get a speccy report.
Do not forget to post the make and model of the PSU if this is a desktop.
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Is the computer a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better help you.
So other can assist let get a speccy report.
Do not forget to post the make and model of the PSU if this is a desktop.
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
- Status