Solved Desktop goes blue screen with game

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
M

Mars

PCHF Member
Sep 18, 2017
48
1
28
So I have a desktop gaming pc which has been working fine for some weeks, these days I updated the amd program and also the graphics card drivers using there own software and everything fine, I didn’t noticed any changes but 3 days ago I got the Ark survival evolved game and the pc started to flicker from time to time and suddently goes on a blue screen which you cannot get rid of without having to manually turn it off and back on. I tested with other games I used before updating like Paladins and it does the same. I tried uninstalling the drivers and program and installing them back, I still get the issues I don’t know what could be wrong. I also recorded a vid showing the issue.
Goes blue screen.
To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Please help me.

My pc is a:
Ibuypower trace
Intel core i7-7700 processor
Sapphire Nitro Radeon RX 470 8gb graphics card
16 gb of ram
256gb ssd and 1tb storage
Windows 10 home 64 bit
MB is: ASUSTeK COMPUTER INC. H110-PLUS (LGA1151)
 
Last edited:
2 new videos on behavior:
To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.


and this scrrenshot of this latest happening aswell now.
 

Attachments

  • no text.png
    no text.png
    1.1 MB · Views: 8
  • no text 2.png
    no text 2.png
    1.1 MB · Views: 9
Last edited by a moderator:
Rustys said:
Please read this information
BSOD's - General Causes

Follow the posting instructions from with in the following section according to your version of Windows.
Windows 7/Vista BSOD
Windows XP/2000 BSOD
Windows 10/8/8.1 BSOD
Click to expand...

Will do that but first I have to let the problem happen again since I used a disk cleaner last time it happened so nothing currently at minidump.
But I have a question, I know have this issue that after I turn on pc and log programs seems like this(see screenshots attached). Can that be a graphics card problem aswell or that's software?
 

Attachments

  • Screenshot (2).png
    Screenshot (2).png
    1 MB · Views: 8
  • Untitled.png
    Untitled.png
    1,017.4 KB · Views: 9
Is the computer still covered by warranty Mars, that looks more of a hardware issue, this includes overheating caused by a weak/faulty PSU.

Do you happen to know the brand and model name or number of the PSU, unless you paid for an upgrade at the time of purchase I suspect that you will find a budget PSU in the computer.
 
phillpower2 said:
Is the computer still covered by warranty Mars, that looks more of a hardware issue, this includes overheating caused by a weak/faulty PSU.

Do you happen to know the brand and model name or number of the PSU, unless you paid for an upgrade at the time of purchase I suspect that you will find a budget PSU in the computer.
Click to expand...

I replaced the graphics card with an nvidia gtx 1060 6gb and problem has gone away until now. Will update if it comes again.
 
Mars said:
I replaced the graphics card with an nvidia gtx 1060 6gb a
Click to expand...

Doesn`t use as much power as the Sapphire Nitro Radeon RX 470 8gb graphics card, did the computer happen to ship with a GTX 1060 which you have since upgraded to the RX 470.

If you have replaced the GPU you will obviously know what PSU is in the computer, any chance that you can post the details for us.
 
phillpower2 said:
Doesn`t use as much power as the Sapphire Nitro Radeon RX 470 8gb graphics card, did the computer happen to ship with a GTX 1060 which you have since upgraded to the RX 470.

If you have replaced the GPU you will obviously know what PSU is in the computer, any chance that you can post the details for us.
Click to expand...

I’m the second owner so I didn’t made the upgrades but these I beleive is factory specs
https://www.cnet.com/products/ibuypower-trace930-tower-core-i7-7700-3-6-ghz-16-gb-1-12-tb/specs/
It came with a gtx 1060 3gb and seller seems to have upgraded to the rx 470. This is his message about what he upgraded: “The factory build was a Trace 930. The Graphics card, SSD, Memory, and case’s fans were upgraded. The 930 came with a 3 GB Graphics Card and we upgrade to an 8GB card. It also came with a 120GB SSD and we upgrade to a 256GB SSD. The case only came with 2 fans and we added 4 more. The memory was upgraded in speed as well from 2133mhz to 2400mhz.”
 
phillpower2 said:
If you have replaced the GPU you will obviously know what PSU is in the computer, any chance that you can post the details for us.
Click to expand...

No PSU details at the link, if there is a reason why you cannot tell us them just let us know.
 
phillpower2 said:
No PSU details at the link, if there is a reason why you cannot tell us them just let us know.
Click to expand...
The psu is under a compartment in the case which I have never dealt with so I try not to mess with it since I’m no cumputer geek. I contacted seller for the details. I’ll try to see if I can get to the psu to see the capacity.
 
The output on its own means nothing, we need the brand and model name or number, some PSUs are of such poor quality that you couldn't trust them as a doorstop, there are numerous imported PSUs claiming a 500W output but when independently tested they couldn't even produce 300W.
 
Got the specs for the PSU in the user review here

The PSU = Power Supply - Allied 500W Non Modular (GARBAGE)

An old article here but what to expect from poor quality brands of PSU such as Allied, you can also check the PSU links in my sig and you will see that Allied are on the avoid list.
 
  • Like
Reactions: gus
phillpower2 said:
Got the specs for the PSU in the user review here

The PSU = Power Supply - Allied 500W Non Modular (GARBAGE)

An old article here but what to expect from poor quality brands of PSU such as Allied, you can also check the PSU links in my sig and you will see that Allied are on the avoid list.
Click to expand...
****, I can replace it, which one do you recommend? Also should I stick with the gtx 1060 6gb or the rx 470 8gb? I researched a bit before the purchase and 1060 mostly beats rx 470 on everything except that the sapphire has sli capability and the grx 1060 doesn’t.
 
You need to do two things before anything else. 1: Find and let us know the brand and model name or number of the present PSU, it may have been upgraded by the previous owner for all we know. 2: See if you can get the RX 470 tested.
 
phillpower2 said:
You need to do two things before anything else. 1: Find and let us know the brand and model name or number of the present PSU, it may have been upgraded by the previous owner for all we know. 2: See if you can get the RX 470 tested.
Click to expand...
He told me he didn’t replaced the psu.
 
That is so not good news and you should definitely see if you can get the RX 470 tested, using such a poor quality PSU may have killed it.

The sort of quality of PSU that should have been used with any of the cards that have been used in the computer, the 550W Seasonic here
 
Status
Not open for further replies.
Top Bottom