Solved BSOD while game and randomly freezes

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Eddy7q

Eddy7q

PCHF Member
Mar 18, 2020
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Hello all,
I have ran into problem. Not sure why it started. One day I was playing game and after 5 min I got BSOD. Computer restarted and I tried to play game again and of course it crashed again. After next restart computer freeze when I reach to my desktop. After freeze computer usually cant boot properly - keeps switching on and off after 2 sec for ever and only sometimes it starts after few switching off and on. When it is switching off and on forever I just hold power button for few secs and it stops. Then I turn it on and starts normal. Sometimes but rare it freezes while I'm browsing internet but never while I play game. BSOD was only once while i was not playing (don't remember what was stop code) but always when I play game. Have to add that BSOD every time have different stop code and once i tried to enter safe mode it froze even in there.
  • SYSTEM_SERVICE_EXCEPTION (most of times got this one)
  • KERNEL_SECURITY_CHECK_FAILURE
  • DRIVER_IRQL_NOT_LESS_OR_EQUAL (What failed: intelppm)
  • MEMORY_MANAGEMENT
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (What failed: FLTM)
PC Specifications:
  • Motherboard: ROG STRIX Z390-E GAMING
  • CPU: Intel 9i-9900k 3.6GHz
  • GPU: Asus GeForce RTX 2080 SUPER 8GB
  • RAM: Corsair Vengeance 2 x 16 GB DDR4 3200 MHz (3200 MHz with XMI profile in BIOS and 2133 MHz with no owerclocking - So i have tried both and doesn't help)
  • SSD: Samsung 970 EVO M.2 1TB
  • PSU: EVGA SuperNOVA 80 Plus Gold 850W
  • Operation system: Windows 10 Pro 64-bit
Build PC week before Christmas and was using it every day and never was a single problem.
Found online that it might be lack of power from power supply, but i have tested it out with GPU and I don't think so. I did stress test on GPU and it used much more power comparing to when I play game and was no freeze or BSOD during this stress test or any others errors. CPU and GPU temperatures are just fine while not gaming or while gaming. Did windows memory test as well and nothing showed up there. Updated drivers. Did system restore but farthest was only 2 days ago. And at very end I even did windows reinstall but kept my own files. And nothing helped.
Any idea where problem could be ?
Thanks.
 
Hello, sorry for late reply.
I think 1 of my RAM cards are broken or something. I removed one of them and now everything works. Or it is faulty slot, have not tested that yet, will play around and see.

Maybe I'm just lucky that there is no blue screen so far, so here is log: (Sorry I don't know how to add it correctly)
 

Attachments

Thanks for the requested info (y)

The one crash dmp does point towards a hardware issue so you could be right about the RAM.

Where are you up to with the testing, have you tried the stick that you removed on its own in DIMM slot A2 - the slot that is furthest away from the CPU.
 
I swapped around sticks and computer keeps turning on and off after 1 sec, and repeats forever this loop.
Swapped back to other stick and all good. So now I'm wondering how it could happen that stick is not working anymore ? Is it me ? I mean could i actually do something to it ? Overclocking or heat or... ?
 
On the face of it I suspect that the particular stick of RAM has just failed, if it was a result of heat, OCing etc you would expect the both sticks to have issues.

Was the RAM purchased as a Dual Channel kit.
 
When purchased in pairs it doesn`t happen very often but as you have found it is possible for one stick to be bad and the other good.

The problem that you have now is returning the RAM, both sticks need to go back which will leave you with a non working machine :(
 
But it was good for couple monthes.
Ok so i will try to replace them with new ones. Thank you for your time :)
 
Your troubleshooting has identified that the particular stick of RAM is the culprit no matter how old it is, Corsair RAM is covered by a lifetime warranty so you should have no problems with a refund or replacement, see info here

You are welcome :)
 
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