BSOD Critical Process Died and other stuff

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
Parselmouth

Parselmouth

PCHF Member
Jan 30, 2017
2
0
I am trying to fix my son's PC without success.

His computer setup is as follows:
CyberPower PC,
3.80Ghz AMD FX -4300 QuadCore
8Gb RAM
64 bit Windows 10 OS

The main issue is the BSOD with the error Critical Process Died, however it is also running slow and there are parts of the system which are not responding at all. I have tried running SFC /scannow, DISM and chkdsk /r in normal mode and safe mode, but they fail in both, mostly at the same points but sometimes different.

I have tried to set up an alternative user profile, but it will not allow me to do that, when I click on the link it just goes nowhere. Search Windows will not work, and the start page menu only shows the user icon and power options.

Any suggestions will be gratefully received. Many thanks.
 
Hello Parselmouth,

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the More Reply Options tab, Choose File then the Attach This File tab., bottom left of the dialogue input box.
 
If you are unable to grab the minidump files normally, then please follow the instructions below so that @phillpower2 and @jmarket can assist you further. :)

1.Place the dumps back into the C:\Windows\MiniDump
2. Download the https://www.sysnative.com/blogs/download/sysnativebsodcollectionapp-exe - save to Documents folder -
3. Run the app - Double-click on the downloaded EXE file
Output = new folder created in Documents + a zipped version -- SysnativeFileCollectionApp + SysnativeFileCollectionApp.zip
4. Attach the .zip file here in your next reply.
smile.png
 
Thanks very much for the reply however circumstances overtook me as the disk died and I am now in the process of replacing it with a new one.
 
Status
Not open for further replies.
Top Bottom