Black screen Crashes

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BoxMan

BoxMan

PCHF Member
Jun 11, 2024
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I have had this issue for a while and I need some help a few months after I got my pc I started getting black screen crashes where gpu fans go to 100% I replaced the gpu which fixed it for a while then it happened again I reseated it which fixed it for a while again then a few months ago I upgraded my ram which made the crashes happen AGAIN I checked the temps which are normal but the crashes can happen 5 minutes into chrome or 1 hour into an intesive game someone please help me!!
My Specs are:
i5-11400F
RTX 3050
32G of ram 3200Mhz
 
I'll tag you some help. @Bruce @PeterOz @xrobwx71



But these guys will need some information from your machine, we ask that you provide this information....... help us help you.


Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.



Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
 
Malnutrition said:
I'll tag you some help. @Bruce @PeterOz @xrobwx71



But these guys will need some information from your machine, we ask that you provide this information....... help us help you.


Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.



Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
Click to expand...
Are the apps safe?
 
Yes indeed they are safe. You can see that these logs are requested so that we can take a look at your machine, since we are not sitting in front of your computer this will simplify the process of getting you some help.

You can also scan anything you like at VirusTotal if you are worried about it.
 
Here is the MTB one
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I put it in my google drive so it’s easier for me to access it and I blurred out my ip address
 
Malnutrition said:
I'll tag you some help. @Bruce @PeterOz @xrobwx71



But these guys will need some information from your machine, we ask that you provide this information....... help us help you.


Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.



Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
Click to expand...
Here is the speccy link http://speccy.piriform.com/results/Ke5UcvKFhgb6H4qqnTJeFsx
 
The power supply will have a sticker on it with the info we are after.
To get to the sticker you'll need to take off the side cover of the tower.

And to further ease your mind, you should read this; Is Speccy safe?
 
Bruce said:
The power supply will have a sticker on it with the info we are after.
To get to the sticker you'll need to take off the side cover of the tower.

And to further ease your mind, you should read this; Is Speccy safe?
Click to expand...
I took of the side panel but didn’t find any stickers I’m talking about the one behind the motherboard btw
 
The cover that needs to be removed is the one that will then show all the fans, memory chips, air vents and such.
The other side cover will show you the back of the motherboard, with all its solder points and some cables.
Maybe attaching a picture will explain things better. :)
 
Bruce said:
The cover that needs to be removed is the one that will then show all the fans, memory chips, air vents and such.
The other side cover will show you the back of the motherboard, with all its solder points and some cables.
Maybe attaching a picture will explain things better. :)
Click to expand...
So the one that is usually glass?
 
PeterOz said:
Yes
Click to expand...
I can’t find anything I would have to take off that metal part that might be hiding the sticker I marked it out
 

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