Asus laptop has me broken, mentally, physically, emotionally. Sos.

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Ben

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Dec 10, 2016
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Okay. So. I've been having a wonderful time for the past few days trying to figure out how to fix my somewhat new Asus laptop. I got it a few months ago after it'd only been out for a week. Had nice specs for its price, I wasn't planning on getting anything extreme so I bought it. I am beginning to regret said purchase. It worked great (remarkable even at times) until about two days ago. I had an issue connecting to my home network. I didn't think much of it at first, my WiFi has off days where it's abysmal and then it's good again the next day. So I waited another day, still no connection. Troubleshooted it and came up with an invalid pin message. So I tried some things I heard worked in command prompt, reset my router etc. And when I restarted my computer, per one of the suggestions, when it came back, everything was all kinds of messed up. Takes very long to boot up now. When it does, it tells me I can't sign into Microsoft services. When I use the settings bar or control panel, the operation freezes and I have to X out of it. Cortana is completely unresponsive. And on top of all of that, I don't even have an option to look for WiFi networks when I open the network category on my side panel. Airplane mode is the only thing even showing. And no, airplane mode is not activated. So I decided that, because I had very little information and content on the computer (mostly video games) I would just factory reset it. NOPE. Go to factory reset it and it gets stuck at 1 percent. For hours. Maybe even days. It's gonna die on that one percent hill. So please. Anyone. If anybody at all in this universe decides to read this horror story, please lend me a hand a just tell me how to fix it to where I can just factory reset it. Otherwise I'm gonna have to take it to geek squad and I don't honestly want to do that and spend the money. Please people. I need help.
 
Greetings and Welcome to the forum.

Please post the system specification so we can best advise you.

Have you booted into Safe Mode and tried the Factory Restore?

Ben said:
So I tried some things I heard worked in command prompt
Click to expand...
Which ones?

Also have you contacted Asus they system should be still under warranty.
 
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