Solved any help would be great

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allan hogg

PCHF Member
Nov 22, 2016
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hi guys having problem with my kids pc when hes playing roblox etc it keeps having BSOD weve had since we bought but i want to get it fixed now
ive tried lots like using driver tools and updating them changing parts like power supply graphics card etc but still having issues ive ran a memtest and so far it has 1 error i just wondered if anyone had any advice on what it is i will attach pic

thanks
allan
 

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Lets start with this and other may have more information and suggestions.

First issue is you have two antivirus active.

Having more than one antivirus program running on a computer at the same time often causes conflicts, resulting in errors, slow performance, and failure to properly detect viruses.

Avast Antivirus
Antivirus: Enabled
Virus Signature Database: Up to date

Windows Defender
Antivirus: Enabled
Virus Signature Database: Up to date

AV Uninstallers
www.sevenforums.com

AV Uninstallers - Windows 7 Help Forums

Nice Collection Wolfgang, That will come in handy to point someone to.
www.sevenforums.com www.sevenforums.com

allan hogg said:
driver tools
Click to expand...
Is nothing more than snake oil and never get them correct. Usually out of date and the wrong ones. Uninstall it.
 
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hi thank you for your reply pc shutting down alot now i deleted avast last time i was on here and dont see it take it it doesnt remove fully
 
According to the speccy report it is still installed active and running.

Try the uninstaller I posted and see if that helps to clear it out.
 
That is a possibility that the Avast Browser may be giving a miss reading.

Check to make sure that every thing is connected security for the power, data, RAM you will want to disconnect them then reconnect. Even the slightest jarring could dislodge something just enough.

DO NOT do the CPU and or heat sink.
 
I previously installed power supply unit a evga bronze and spares wires I just sit down the bottom of bux under hard drive is it possible these could ark out anywhere
 
no problem ive looked and looked before al the time al check again though during my memtest this morning i got 4 errors would that mean my ram is no good would u know
 
The RAM could be bad the best way to test that is by trying each stick in each memory slot individually.

Some motherboards require that RAM is installed in certain slots you will need to refer to manual for that information.
 
ok thank you for that ive removed avast secure browser now and tried your tool twice it says its doing stuff but speccy still stays same
i appreciate your time and help btw
so with ram do i just remove one and put in other then use and see if i get BSOD again or do i run memtest again
 
hi sorry ive not replied ive just reinstalled windows 10 from scratch also ordered a solid state drive and new ram so heres hoping m8
thank you very much for help should i still check speccy to see if avast there or will it not
 
Since you did a reinstall of windows you will need to install the chipset and drivers.

No Avast should not be there any more unless you install it or the browser.

Is the system still crashing?
Did you test the RAM like suggested? What were the results?
 
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