An Old Problem Resurfaced - Please FTLOG someone help

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droscoe

droscoe

PCHF Member
Mar 26, 2020
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I'm getting very frustrated. At this point, I believe it's an actual hardware issue (CPU or Mobo specifically). But any insight could be helpful

Problem - Random freezing then reboot. Anytime. Idling on desktop or working in a program.

Steps I've Taken to Resolve
  • Replaced GPU
  • Temps are just fine
  • Tested individual memory sticks
  • Purchased new memory altogether
  • Replaced PSU
  • Reseated cabling
  • Updated all drivers
  • Updated Windows
  • memtest
  • Reinstalled Windows fresh

Important note - I've had this issue for months. After pulling my hair out, I reinstalled fresh Windows and it solved the issue. So I thought it was corrupt Windows files or something related to Windows. The MOMENT I updated my Nvidia drivers recently, not 3 minutes later, I start getting freeze/restarts randomly once again. Possibly coincidence, of course.

Windows Event Viewer

cca.PNG


I don't know if it's related, but that DHCP-Client pops up everytime, right before the Errors. Maybe important?

Details from Event Viewer (each one of the three errors)
----------------------------------------------
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0
----------------------------------------------
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 2
----------------------------------------------
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 13

My Thoughts - I am not a professional. I only know what I hear and read online. I hear Ryzen CPUs have had issues with mobos in the past. Previously, when this first started months ago, it happened immediately after I updated my mobo. I mean...what's left to replace? The cpu and mobo right?

With that being said...how the hell am I supposed to get a CPU and mobo right now with everything going on? Nothing is in stock or reasonably priced.

Speccy Snapshot Link
 
CPU: AMD Ryzen 5 1600 (Summit Ridge, ZP-B1)
3200 MHz (32.00x100.0) @ 3392 MHz (34.00x99.8)

Motherboard: ASRock AB350 Gaming K4
BIOS: P5.80, 06/19/2019
Chipset: AMD B350 (Promontory)

Memory: 16384 MBytes @ 1064 MHz, 15-15-15-36
  • 8192 MB PC17000 DDR4 SDRAM - Team Group TEAMGROUP-UD4-2400
  • 8192 MB PC17000 DDR4 SDRAM - Team Group TEAMGROUP-UD4-2400
Graphics: EVGA GTX 1060 3gb

Drive: PNY CS1311 120GB SSD, 117.2 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ST1000DM003-1ER162, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: Samsung SSD 860 EVO 500GB, 488.4 GB, Serial ATA 6Gb/s @ 6Gb/s

OS: Microsoft Windows 10 Home (x64) Build 18363.720 (1909/November 2019 Update)

Power: Corsair GS600 PSU
 
any reason why your Windows is so out of date? perhaps the reason lies there.
at least, one can't rule that out until you update.

your build of 18363.720 is about 44 builds older than the last 18363.1977 release.
and your 1909 version is 5 releases old, having been surpassed by 2004, 20H2, 21H1 and 21H2.

I'd be doing a major update first! :)
 
I'm sorry, that was taken from an older signature. My windows is updated to most recent version.

And plus, there's a time limit on editing posts. :)
 
sadly I can't think of any shortcuts to indentify the possible cause.
I'd be looking at memory or GPU drivers for the time being (as it doesn't involve buying new hardware at this stage)

even though the RAM is new, only run the rig on one stick, and trying different mobo slots, see if that helps.
it may identify a particular slot or stick as the culprit.

next, since it was fine after the OS was freshly reinstalled, I would reinstall Windows (to remove all NVidia stuff) and run the rig just using the mobo GPU and leave off NVidia drivers until you prove the rig runs fine for days without the GTX1060.
 
As I mentioned, I tested individual memory sticks, different slots.

This issue is happening after already reinstalling Windows fresh. Once I had done that, the issue went away. But when I updated my Nvidia drivers, this started happening again.

But months ago, before I reinstalled Windows, it originally started happening after updating my BIOS.

I also have no integrated graphics, so I have to use my GPU.

This originally happened before when I owned a different GPU. Thinking the GPU, or drivers, could be the culprit, I got a different GPU (the one I now have). When I had reinstalled Windows, like I said there were no problems. Thinking the problem was solved, I updated everything. (Windows, Nvidia, software, etc). Then it started happening again.

Hardware-wise, the only things left I have in my system that I haven't replaced is my CPU and mobo.

And the event viewer seems to point out CPU issues?

This is very frustrating and no one can give a real answer. (which is understandable)

I just don't know how I'm gonna be able to buy an IN-STOCK, reasonably price CPU anytime soon...
 
PeterOz said:
what version of gpu driver are you using
Please do not respond with the latest version. Please give the version number
Click to expand...
1. Oops, since I've recently reinstalled Windows I have not reinstalled updated chipset drivers.

Prior to this recent Windows reinstall, I DID have updated chipset drivers. But then I NukenBoot'd my HD to start fresh.

2. Nvidia drivers - 497.29
 
EDIT: Unless you have a different source for those older drivers, I downloaded it from here, and it said there was "no compatible hardware" for the installation process.
---------------------------------------

That link worked, but the download button that page didn't.

I googled the driver vesion and found another Nvidia location to download.

I'll test it over the next 48 hours and report back on Tuesday evening.
 
Check the above edited message.

The downloaded drivers wouldn't install.

Is there another source for those older drivers?
 
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