All games ive played close back to desktop unexpectably!!

[WiLD]

I recently bought a gaming pc from CyberPower! i was able to play with no problem for about 2 weeks then my games like Fortnite and Apex Legends just started freezing than closing back to desktop with no error message on why it did this! Ive made sure everything was up to date, reset pc, and uninstalled and reinstalled everything but nothing helps! If anyone could please help me!

These are the specs of my PC!


Driver Easy TXT Report
-------------------------------------------------------------------------


Binaries
-------------------------------------------------------------------------


Driver Easy version v5.6.12


Overview
-------------------------------------------------------------------------


Machine CyberPowerPC - C Series
Operating System Microsoft Windows 10 Home (64-bit)
Memory 16 GB
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Motherboard ASRock - B360M Xtreme
Video Cards NVIDIA GeForce GTX 1060 3GB
Monitors Acer XFA240
Hard Disk WDC WD10EZEX-08WN4A0 (1.0 TB)
Network Card Intel(R) Wireless-AC 9462




CPU
-------------------------------------------------------------------------


Processor
Name Intel Core i7 8700
Code Name Coffee Lake
TDP 65 W
Package Socket 1151 LGA
Technology 14 nm
Core Voltage 1.13 V
Specification Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Family 6
Model --
Stepping --
Ext. Family --
Ext. Model --
Revision U0
Instructions MMX , SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, x86-64, NX, VMX, AES, AVX, AVX2, FMA3, TSX


Clocks
Core Speed 4289.5 MHz
Multiplier x 43
Bus Speed 99.8 MHz
QPILink --


Cache
L1 Data 6 x 32 KBytes
L1 Inst 6 x 32 KBytes
Level 2 6 x 256 KBytes
Level3 12288 KBytes




Motherboard
-------------------------------------------------------------------------


Motherboard
Manufacturer ASRock
Model B360M Xtreme --
Chipset Intel Coffee Lake
Revision 07
Southbrige Intel B360
Revision 10
LPCIO --


BIOS
Core Speed American Megatrends Inc.
Version P3.00
Date 07/11/2018


Graphic Interface
Version --
Transfer Rate --
Max. Supported --




Memory
-------------------------------------------------------------------------


General
Type DDR4
Size 16384 MBytes
Channel# --
DC Model --
NB Frequency --


Timings
DRAM Frequency 1197.1 MHz
FSBRAM --
CAS# Latency(CL) 17 clocks
RAS# to CAS# Delay(tRCD) 17 clocks
RAS# Precharge(tRP) 17 clocks
Cycle Time(rRAS) 39 clocks
Bank Cycle Time(tRC) --
Command Rate(CR) 2 clocks




Graphics
-------------------------------------------------------------------------


GPU
Name NVIDIA GeForce GTX 1060 3GB
Code Name GP106
Technology 16 nm
Revision --


Clocks
Core 860.5 MHz
Shader --
Memory 4006.8 MHz


Memory
Size 3072 MBytes
Type 8
Bus Width --

 

[veeg]

Hello

I an assuming all your games are updated?

@Evan Omo @Rustys

 

[phillpower2]

Any update WiLD?

 

[Evan Omo]

Hi WiLD, Welcome to PCHF!

Have you contacted CyberPower about sending the computer back and have them troubleshoot it? It sounds like it could be a power supply issue. If the computer is new then they should be able to fix the issue. I would contact their customer support and see what they say.

 

[phillpower2]

Thread closed due to lack of any feedback from the OP.