Solved after BSOD pc cannot find my HDD so it cant boot to windows

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Alvin Riven

Alvin Riven

PCHF Member
Feb 8, 2022
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My issue is i was getting BSOD while just either browsing the internet with chrome, on discord calls, using file explorer and during the password log in screen. Every BSOD had different stop codes but the most popped ones was CRITICAL PROCESS DIED and UNEXPECTED STORE EXCEPTION. After every BSOD my pc will start up but wont boot into windows because it cant find my HDD i even went into BIOS and it didnt find it.

its only after running the setup (picture in the attached file) it boots to windows normally and is able to find my HDD. Now since my pc couldn't boot up windows after the BSOD restarts it can't create a minidump file so I'm kind of screwed here. I have fresh installed windows 10 also wiping my HDD of all data and it didn't work(this was before installing any drivers except for windows basic drivers), i have also ran the sfc / scannow, DISM and check hard disk on CMD and they found no problems, i have ran windows memory diagnostic tool and it found no problems with my ram and i also ran windows HDD checker and crystaldiskinfo and they found no problems. I also tried seeing if my PSU was the issue by playing games such as dying light 2, warhammer 2 and halo infinite all on high for multiple hours which didnt cause any shut offs or BSOD. So what is causing my BSOD? Is the cause my HDD or PSU since both are well over 6 years old while all my other pc parts are relatively new ( 1-2 years old).
 

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  • after BSOD force off this comes up2.jpg
    after BSOD force off this comes up2.jpg
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while waiting for someone to respond lest start here.

Are you still getting the BSOD?

Have you turned on the minidump files?

When they system goes through the post are there any beep codes that present?

Have you tried reseating the HDD?

When you ran the check disk what switched did you use?
 
the BSOD doesnt happen after the POST set up only after i shut it down and boot it up the next day it usually freezes at the password log in screen or just in the desktop

i have turned on minidump files but the problem that seems to me is it cannot boot to windows after the BSOD so it enters the POST SET UP thing so my os probaly cant write the file.

when the sytem goes through the post there isnt any beeping heard or clicking from the pc

I have tried reseating the HDD prior before the fresh install but unfortunately it didnt work :c

what do you mean *what switched i used*? not well versed in computers but i did the check disk command on my C drive which has my windows installed
 
Alvin Riven said:
what do you *mean what switched i used*? not well versed in computers but i did the check disk command on my C drive which has my windows installed
Click to expand...
when you ran the chkdsk /f /r /b /??????
docs.microsoft.com

chkdsk

Reference article for the chkdsk command, which checks the file system and file system metadata of a volume for logical and physical errors.
docs.microsoft.com

Have you check to see if the system is writing the dump logs
Which should be located here C:\Window\Minidump.dump
 
ive checked the folder but there isnt one with the minidump.dump name il run checkdisk again and see if it pops up on the reboot
 
Here is the way to run Check Disk using the command prompt

Run CHKDSK using Command Prompt

1. Click the Start button. 2. Type cmd in the box 3. Right click on CMD to bring up the short cut menu. 4. Select Run as Administrator A User Account Control window will come up click Yes. To access the Administrator Command Prompt for...
pchelpforum.net pchelpforum.net

Here is how to retrieve the information from the Check Disk

Retrieve Check Disk Information

Press the Windows + R keys to open the Run dialog Type powershell Then press Enter or click OK In PowerShell, copy and paste the command below, and press Enter. get-winevent -FilterHashTable @{logname="Application"; id="1001"}|...
pchelpforum.net pchelpforum.net
 
There are not USB storage devices connected when the system boots?

Have you tried resetting the BIOS back to factory?

Alvin Riven said:
Is the cause my HDD or PSU since both are well over 6 years old
Click to expand...
That is a possibility just because nothing is showing does not mean that there is something wrong. The older parts get the less stable and warn out they become.

Can you post complete system specs including the make and model of the PSU?
 
This will show us some errors or hic ups that the system is having.

Download MiniToolBox and save the file to the Desktop. Right click on the file and select Run as Admin

Close the browser and run the tool, check the following options.

Select all

Click on Go.

Post the contents of the file called MTB.txt or attach the file to your next post

EDITED:
Alvin Riven said:
I have fresh installed windows 10 also wiping my HDD of all data
Click to expand...
Where and how was the install media created.
 
There are not USB storage devices connected when the system boots? sry again what do you mean by this? by usb storage devices do you mean the HDD itself or like an external USB stick?

my system specs are:
OS: Version 21H1 Os build 19043. 1466
Bios: version 3211
CPU: AMD ryzen 3600
Motherboard: Asus prime b450m-a
Ram: G.skill ripjawsV DDR4 3200 MHz 2x8gb
SSD/HDD: HDD ST1000DX001-1CM162 (from my old prebuilt also a Seagate HDD)
GPU:Nvidia geforce rtx 2060 6gb
PSU: Asus delta dps 500ab 6-a 500W (this PSU is from my old pre built which still works fine with no heat or coil whine problems)
Chassis: fractal design focuss G ATX-case
 
Here is the MTB file.
the install media was made by the windows 10 cloud download option when i chose to reset everything from windows recovery tools
 

Attachments

Alvin Riven said:
GPU:Nvidia geforce rtx 2060 6gb
Click to expand...
according to the specs for this card it requires that it be a 500-watt PSU.

support.lumion.com

Which power supply do you need?

1. Power supply requirements for desktop PCs Note that the following only applies to desktop PCs. Power supplies for laptop PCs are always designed with the correct Wattage. The power supply is a v...
support.lumion.com support.lumion.com

It could very well be that your PSU is starting to go.

PSU.png


Reference as you can see that that PSU does not have enough power to run the current GPU and with it being as old as it should be replaced.

Corsair TX650 info sticker (2).jpg


Alvin Riven said:
by usb storage devices do you mean the HDD itself or like an external USB stick?
Click to expand...
Yes, USB sticks weather they are external HDD and or thumb drives.

Here is so you can create a USB thumb drive for windows 10. This way you have it if needed.

 
i made the change over 1 year ago and its been running fine with this PSU tho i am planning on changing it to a newer one this year but could it rly be the cause after working for over 1 year?
 
Rustys said:
according to the specs for this card it requires that it be a 500-watt PSU.

support.lumion.com

Which power supply do you need?

1. Power supply requirements for desktop PCs Note that the following only applies to desktop PCs. Power supplies for laptop PCs are always designed with the correct Wattage. The power supply is a v...
support.lumion.com support.lumion.com

It could very well be that your PSU is starting to go.

View attachment 8971

Reference as you can see that that PSU does not have enough power to run the current GPU and with it being as old as it should be replaced.

View attachment 8972


Yes, USB sticks weather they are external HDD and or thumb drives.

Here is so you can create a USB thumb drive for windows 10. This way you have it if needed.

Click to expand...
if i make a fresh install with the usb windows media tool can i make it on top of my current windows? or do i just completely wipe out the data from all partitions when the media tool pops
 
Alvin Riven said:
if i make a fresh install with the usb windows media tool can i make it on top of my current windows? or do i just completely wipe out the data from all partitions when the media tool pops
Click to expand...
should you decide to go this route.

Would suggest fresh install deleting data and partitions and not installing over already existing issues.

Do not forget to install the chipset drivers first followed by the other drives in the proper order you will need to refer to manual for that.
 
Last edited:
update here: Booted up my pc this morning and it worked fine now 3 hour later still working fine so no BSOD or random shut offs yet.
 
update #2: Most likely figured out the cause. It was my old HDD decided to switch it to a SSD and it worked fine for 3 days after that i removed the SSD and plugged my old HDD back and first boot was BSOD. So its solved right now and thank you for everyone who has tried to help me with my problem.
 
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