• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Zephyrus G14 freezes while on battery

Status
Not open for further replies.
I have had problems with my G14. When it is connected to power, nothing bad happens. But when I run it on battery, the laptop sometimes freezes. It has happened over 20 times already but I haven't been able to come up with a more specific pattern than running on battery. The problems started happening after upgrading both my RAM and SSD but I have used tool to check for problems + there still aren't any problems while plugged in.

The laptop doesn't just freeze all at once. First minimised windows become unresponsive and internet stops working. I can still move around open programs but they are unresponsive otherwise. Music etc keeps playing. Slowly everything freezes but the laptop never actually crashes so I have to power it off.

I would like to know which part of the laptop might be the cause of these problems. I kinda assumed that it wasn't the SSD and ram since I have no problems while plugged in but I don't really have a clue
 
Status
Not open for further replies.