• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved Z170X-UD5 USB not functioning properly

Status
Not open for further replies.

nemec92

PCHF Member
May 3, 2021
3
2
31
I have a Z170X-UD5 motherboard.

So I have to start out saying that this is a very strange issue that I have not been able to find any information on thus why I'm posting here.

My issue is that my front facing USB ports on my desktop work with some connections (mouse and Astro A50 headset,) but not others (keyboard and external hard drive.) I am not hard wired for internet and use a wi-fi adapter that when plugged into the front port make the ports turn off and turn back on when removed. The back ports work with everything but my splitters. Prior to last week the ports worked fine and while in the middle of playing a game I lost function of the mouse and keyboard, headset, and internet access. When plugged into the front USB ports the keyboard is seen turning on and off repeatedly and the connection and disconnection sound plays.

Is this a short in the USB, a driver issue, or something else?

Please help!
 
The USB ports and the Motherboard state that they are functioning properly but I notice that the screen flickers and resets like hardware is being attached. My guess might be that the ports are flickering on and off. I don't know if that means the motherboard is bad. The motherboard was bought two months ago. The drivers are all up to date based on my driver updater program and I have had little luck finding drivers on the Gigabyte website.
 
Which Front panel connectors are you using - Pic attached
 

Attachments

  • Internal connectors Z170X-UD5.PNG
    Internal connectors Z170X-UD5.PNG
    80.7 KB · Views: 5
Figured it out I opened up my case and moved my USB pin to the second USB pin and the ports seem to work, a cousin of mine stated that I likely shorted out a port and that the USB controller card was damaged. Thank you all for talking to me.
 
  • Like
Reactions: PeterOz and veeg
Status
Not open for further replies.