Hi - here is the log content for FRST 32 bit - I believe I have the two logs pasted here together. Please let me know if this is what is needed for this step - thanks
Additional scan result of Farbar Recovery Scan Tool (x86) Version: 13-07-2017
Ran by Patricia Murphy (14-07-2017 00:06:07)
Running from C:\Documents and Settings\Patricia Murphy\Local Settings\Temporary Internet Files\Content.IE5\SGWU6KCL
Microsoft Windows XP Professional Service Pack 3 (X86) (2006-04-14 01:36:21)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================
Administrator (S-1-5-21-693440143-1380487613-1125637980-500 - Administrator - Enabled) => %SystemDrive%\Documents and Settings\Administrator
Guest (S-1-5-21-693440143-1380487613-1125637980-501 - Limited - Enabled)
HelpAssistant (S-1-5-21-693440143-1380487613-1125637980-1005 - Limited - Disabled)
Patricia Murphy (S-1-5-21-693440143-1380487613-1125637980-1006 - Administrator - Enabled) => %SystemDrive%\Documents and Settings\Patricia Murphy
SUPPORT_388945a0 (S-1-5-21-693440143-1380487613-1125637980-1002 - Limited - Disabled)
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
FW: Norton Internet Worm Protection (Disabled) {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
32 Bit HP CIO Components Installer (HKLM\...\{F7B0E599-C114-4493-BC4D-D8FC7CBBABBB}) (Version: 2.1.4 - Hewlett-Packard) Hidden
7zip Packages (HKU\S-1-5-21-693440143-1380487613-1125637980-1006\...\7zip Packages) (Version: - ) <==== ATTENTION
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Reader 7.0 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A70000000000}) (Version: 7.0.0 - Adobe Systems Incorporated)
Bicycle® Bridge (HKLM\...\Bicycle® Bridge) (Version: - )
Blackhawk Striker 2 (HKLM\...\C0A0AA4D-C79B-48CA-8843-2B02B626C9E6) (Version: 09/20/2005 11:54 AM - WildTangent)
Blasterball 2 (HKLM\...\D1A6F3FD-7B40-443F-8767-BADB25A0D222) (Version: 09/20/2005 11:55 AM - WildTangent)
Broadcom Management Programs (HKLM\...\{26E1BFB0-E87E-4696-9F89-B467F01F81E5}) (Version: 8.65.05 - Broadcom Corporation)
BufferChm (HKLM\...\{BF08AB1C-3357-4f20-A200-8EBB8EF27C59}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
Cards_Calendar_OrderGift_DoMorePlugout (HKLM\...\{E535C94A-B87F-4182-BEA8-1E9322078D3E}) (Version: 2.03.0000 - Hewlett-Packard) Hidden
Chromium (HKLM\...\{887960B9-D8F9-B139-6979-C1B9B9F91239}) (Version: - )
Conexant HDA D110 MDC V.92 Modem (HKLM\...\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3) (Version: - )
Copy (HKLM\...\{E133E97F-5186-4503-BEC8-752EB9E8EBD7}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
Corel Paint Shop Pro X (HKLM\...\{1A15507A-8551-4626-915D-3D5FA095CC1B}) (Version: 10.0 - Corel Inc)
Corel Photo Album 6 (HKLM\...\{8A9B8148-DDD7-448F-BD6C-358386D32354}) (Version: 6.00 - Corel, Inc.)
Critical Update for Windows Media Player 11 (KB959772) (HKLM\...\KB959772_WM11) (Version: - Microsoft Corporation)
CustomerResearchQFolder (HKLM\...\{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
Dell Digital Jukebox Driver (HKLM\...\Dell Digital Jukebox Driver) (Version: - )
Dell Game Console (HKLM\...\Dell Game Console) (Version: - WildTangent)
Dell System Restore (HKLM\...\{74F7662C-B1DB-489E-A8AC-07A06B24978B}) (Version: 2.00.0000 - Dell Inc.)
DellSupport (HKLM\...\{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}) (Version: 6.0.3062 - Dell)
Desktop Doctor (HKLM\...\{D87149B3-7A1D-4548-9CBF-032B791E5908}) (Version: 2.5.5 - Comcast)
Destination Component (HKLM\...\{EF9E56EE-0243-4BAD-88F4-5E7508AA7D96}) (Version: 110.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM\...\{EF1ADA5A-0B1A-4662-8C55-7475A61D8B65}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
DeviceManagementQFolder (HKLM\...\{AB5D51AE-EBC3-438D-872C-705C7C2084B0}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
Digital Content Portal (HKLM\...\{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}) (Version: 1.00.0000 - Dell)
Digital Line Detect (HKLM\...\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.15 - BVRP Software, Inc)
DJ_AIO_03_F4200_ProductContext (HKLM\...\{6365C963-4B72-43F8-8392-2A5441EC2A86}) (Version: 110.0.206.000 - Hewlett-Packard) Hidden
DJ_AIO_03_F4200_Software (HKLM\...\{60D4F9F1-B828-4048-A5AB-9AA2FD0C4751}) (Version: 110.0.206.000 - Hewlett-Packard) Hidden
DJ_AIO_03_F4200_Software_Min (HKLM\...\{BE8A9C2C-8E41-445B-A746-BEB0B1F992F8}) (Version: 110.0.206.000 - Hewlett-Packard) Hidden
Driver Support (HKLM\...\{597FB4A5-DD86-4316-A410-7E8074CC2CCE}) (Version: 9.1.4.44 - PC Drivers Headquarters, LP) <==== ATTENTION
EducateU (HKLM\...\{A683A2C0-821C-486F-858C-FA634DB5E864}) (Version: 1.00.0000 - Dell)
EnterDigital (HKLM\...\EnterDigital) (Version: 2014.11.20.112116 - EnterDigital) <==== ATTENTION
eSupportQFolder (HKLM\...\{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
F4200 (HKLM\...\{B61A79BE-E94C-42C0-921D-8B7E5217069C}) (Version: 110.0.206.000 - Hewlett-Packard) Hidden
F4200_Help (HKLM\...\{F8A5531E-FEB4-4F7C-AF51-342E40FA7A0D}) (Version: 110.0.206.000 - Hewlett-Packard) Hidden
GemMaster Mystic (HKLM\...\12133444-BF36-4d4e-B7FB-A3424C645DE4) (Version: - )
Get High Speed Internet! (HKLM\...\{7A3F0566-5E05-4919-9C98-456F6B5CF831}) (Version: 1.00.0000 - Dell)
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService (HKLM\...\{D16B4BE6-8B10-422f-8034-96D1CA9483B5}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
High Definition Audio Driver Package - KB835221 (HKLM\...\KB835221WXP) (Version: 20040219.000000 - Microsoft Corporation)
Hoyle Card Games 2005 (HKLM\...\{B44AA698-B221-4B3B-8CA5-E65EF6A5AF26}) (Version: 1.2.0.0 - Encore, Inc.)
HP Customer Participation Program 11.0 (HKLM\...\HPExtendedCapabilities) (Version: 11.0 - HP)
HP Deskjet F4200 All-In-One Driver Software 11.0 Rel .3 (HKLM\...\{C3B6AEB1-390C-4792-8677-CD87F8B2C959}) (Version: 11.0 - HP)
HP Imaging Device Functions 11.0 (HKLM\...\HP Imaging Device Functions) (Version: 11.0 - HP)
HP Photosmart Essential 3.0 (HKLM\...\HP Photosmart Essential) (Version: 3.0 - HP)
HP Smart Web Printing (HKLM\...\HP Smart Web Printing) (Version: 4.0 - HP)
HP Solution Center 11.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 11.0 - HP)
HP Update (HKLM\...\{D063F201-FAC4-4D5C-B10B-615058ADE5A7}) (Version: 4.000.009.002 - Hewlett-Packard)
HPProductAssistant (HKLM\...\{27197499-7680-4208-8FD8-5439CDB0FDC1}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM\...\{2AFEAA03-2DFE-4519-A629-EDAB6541ABE9}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
IHA_MessageCenter (HKLM\...\{53C49C8D-DFB2-42B9-A7EF-0F9CA386CC13}) (Version: 1.8.17 - Verizon)
Intel(R) Graphics Media Accelerator Driver (HKLM\...\{8A708DD8-A5E6-11D4-A706-000629E95E20}) (Version: 6.14.10.4446 - )
Intel(R) PROSet/Wireless Software (HKLM\...\ProInst) (Version: 10.1.0.3 - Intel Corporation)
Internal Network Card Power Management (HKLM\...\{1F528948-0E80-4C96-B455-DE4167CB1DF7}) (Version: 1.7.2 - )
Java 2 Runtime Environment, SE v1.4.2_03 (HKLM\...\{7148F0A8-6813-11D6-A77B-00B0D0142030}) (Version: 1.4.2_03 - Sun Microsystems, Inc.)
Java 7 Update 21 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217021FF}) (Version: 7.0.210 - Oracle)
Learn2 Player (Uninstall Only) (HKLM\...\StreetPlugin) (Version: - )
MapsGalaxy Internet Explorer Toolbar (HKLM\...\MapsGalaxy_39bar Uninstall Internet Explorer) (Version: - Mindspark Interactive Network) <==== ATTENTION
MarketResearch (HKLM\...\{9F4EE72A-C5C9-42ad-ABEF-427690843577}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
mCore (HKLM\...\{E81667C6-2856-46D6-ABEA-6A2F42166779}) (Version: 5.45.0000 - Intel Corporation) Hidden
mDrWiFi (HKLM\...\{F6090A17-0967-4A8A-B3C3-422A1B514D49}) (Version: 5.45.0000 - Intel Corporation) Hidden
mHlpDell (HKLM\...\{49D687E5-6784-431B-A0A2-2F23B8CC5A1B}) (Version: 5.45.0000 - Intel) Hidden
Microsoft .NET Framework 1.0 Hotfix (KB2572066) (HKLM\...\KB2572066) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB2604042) (HKLM\...\KB2604042) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB2656378) (HKLM\...\KB2656378) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB953295) (HKLM\...\KB953295) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB979904) (HKLM\...\KB979904) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2698035) (HKLM\...\KB2698035) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2742607) (HKLM\...\KB2742607) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2833951) (HKLM\...\KB2833951) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2904878) (HKLM\...\KB2904878) (Version: - Microsoft Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1 (1033)) (Version: - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version: - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version: - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version: - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version: - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Office Basic Edition 2003 (HKLM\...\{91130409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.7969.0 - Microsoft Corporation)
Microsoft Plus! Digital Media Edition Installer (HKLM\...\{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}) (Version: 1.1.0.3514 - Microsoft Corporation)
Microsoft Plus! Photo Story 2 LE (HKLM\...\{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}) (Version: 1.1.0.3463 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version: - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
mIWA (HKLM\...\{3E9D596A-61D4-4239-BD19-2DB984D2A16F}) (Version: 5.45.0000 - Intel Corporation) Hidden
mLogView (HKLM\...\{0E2B0B41-7E08-4F9F-B21F-41C4133F43B7}) (Version: 5.45.0000 - Intel Corporation) Hidden
mMHouse (HKLM\...\{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}) (Version: 5.45.0000 - Intel Corporation) Hidden
Modem Helper (HKLM\...\{7F142D56-3326-11D5-B229-002078017FBF}) (Version: 3.01 - BVRP Software)
Mozilla Firefox 19.0 (x86 en-US) (HKLM\...\Mozilla Firefox 19.0 (x86 en-US)) (Version: 19.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 19.0 - Mozilla)
mPfMgr (HKLM\...\{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}) (Version: 5.45.0000 - Intel Corporation) Hidden
mPfWiz (HKLM\...\{90B0D222-8C21-4B35-9262-53B042F18AF9}) (Version: 5.45.0000 - Intel Corporation) Hidden
mProSafe (HKLM\...\{23FB368F-1399-4EAC-817C-4B83ECBE3D83}) (Version: 9.00.0000 - Intel) Hidden
MSN (HKLM\...\MSNINST) (Version: - )
mSSO (HKLM\...\{06BE8AFD-A8E2-4B63-BAE7-287016D16ACB}) (Version: 5.45.0000 - Intel Corporation) Hidden
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 6.0 Parser (KB933579) (HKLM\...\{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}) (Version: 6.10.1200.0 - Microsoft Corporation)
Musicmatch for Windows Media Player (HKLM\...\{E93E5EF6-D361-481E-849D-F16EF5C78EBC}) (Version: 0.00.000 - )
Musicmatch® Jukebox (HKLM\...\{85D3CC30-8859-481A-9654-FD9B74310BEF}) (Version: 10.10.0097 - )
mWlsSafe (HKLM\...\{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}) (Version: 9.00.0000 - Intel) Hidden
mWMI (HKLM\...\{63DB9CCD-2B56-4217-9A3D-507AC78320CA}) (Version: 5.45.0000 - Intel Corporation) Hidden
mXML (HKLM\...\{9CC89556-3578-48DD-8408-04E66EBEF401}) (Version: 5.45.0000 - Intel Corporation) Hidden
mZConfig (HKLM\...\{94658027-9F16-4509-BBD7-A59FE57C3023}) (Version: 5.45.0000 - Intel Corporation) Hidden
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.23 - BVRP Software, Inc)
NetZeroInstallers (HKLM\...\{352310C3-E46B-42D3-8F32-54721FDD72D9}) (Version: 1.0.0 - NetZero, Inc.)
PowerDVD 5.7 (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: - )
PSSWCORE (HKLM\...\{09633A5E-3089-41A8-9FF1-382171423C5D}) (Version: 2.03.0000 - Hewlett-Packard) Hidden
Pure Networks Network Magic (HKLM\...\Network Magic) (Version: 2.0.5346.1 - Pure Networks)
QuickSet (HKLM\...\{C5074CC4-0E26-4716-A307-960272A90040}) (Version: 7.0.9 - )
QuickTime (HKLM\...\QuickTime) (Version: - )
RealPlayer Basic (HKLM\...\RealPlayer 6.0) (Version: - )
Scan (HKLM\...\{C89B5E3A-690F-4CEE-909A-BF869E198B0A}) (Version: 11.0.0.0 - Hewlett-Packard) Hidden
Search Assist (HKLM\...\{DF6A589A-7A1A-430C-9FF2-A0BDB42669DC}) (Version: 1.00.0000 - Dell)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 11.0 - HP)
SmartWebPrinting (HKLM\...\{CC0E1AE3-091D-4969-B151-7AC142062C28}) (Version: 110.0.182.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM\...\{593A6CAF-E114-4e31-884F-74FF349E8E36}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
Sonic DLA (HKLM\...\{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}) (Version: 4.95 - Sonic Solutions)
Sonic Encoders (HKLM\...\{9941F0AA-B903-4AF4-A055-83A9815CC011}) (Version: 1.00 - Sonic Solutions)
Sonic RecordNow Audio (HKLM\...\{AB708C9B-97C8-4AC9-899B-DBF226AC9382}) (Version: 2.0.0 - Sonic Solutions)
Sonic RecordNow Copy (HKLM\...\{B12665F4-4E93-4AB4-B7FC-37053B524629}) (Version: 2.0.0 - Sonic Solutions)
Sonic RecordNow Data (HKLM\...\{075473F5-846A-448B-BCB3-104AA1760205}) (Version: 2.0.0 - Sonic Solutions)
Sonic Update Manager (HKLM\...\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 3.0.0 - Sonic Solutions)
Status (HKLM\...\{0289B35E-DC07-4c7a-9710-BBD686EA4B7D}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 8.2.4.3 - Synaptics)
Toolbox (HKLM\...\{E96B0085-6659-486b-A221-5042A042728D}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
TrayApp (HKLM\...\{9C2D4047-0E40-499a-AC7A-C4B9BB12FE03}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
Update Rollup 2 for Windows XP Media Center Edition 2005 (HKLM\...\KB900325) (Version: - Microsoft Corporation)
URL Assistant (HKLM\...\{3EE33958-7381-4E7B-A4F3-6E43098E9E9C}) (Version: - )
Verizon Help and Support Tool (HKLM\...\Verizon Help and Support) (Version: - )
VideoToolkit01 (HKLM\...\{22F761D1-8063-4170-ADF7-2D2F47834CA9}) (Version: 110.0.171.000 - Hewlett-Packard) Hidden
Viewpoint Media Player (HKLM\...\ViewpointMediaPlayer) (Version: - )
Vosteran (HKU\S-1-5-21-693440143-1380487613-1125637980-1006\...\Vosteran) (Version: 31.0.1650.23 - Vosteran) <==== ATTENTION
Vz In Home Agent (HKLM\...\{CC4C261A-B915-4F23-BD23-7E1AE5713B4E}) (Version: 5.0207 - Verizon)
Vz In-Home Agent (HKLM\...\VzInHomeAgent) (Version: 9.0.76.0 - Verizon)
WebCyberCoach 3.2 Dell (HKLM\...\WebCyberCoach_wtrb) (Version: - )
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
WebReg (HKLM\...\{AA2E8A46-B45E-4aea-8A23-88AB57D04523}) (Version: 110.0.180.000 - Hewlett-Packard) Hidden
WildTangent Web Driver (HKLM\...\WildTangent CDA) (Version: - )
Windows Defender (HKLM\...\{A06275F4-324B-4E85-95E6-87B2CD729401}) (Version: 1.1.1593.21 - Microsoft Corporation)
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.7.0018.5 - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version: - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Installer 3.1 (KB893803) (HKLM\...\KB893803v2) (Version: - Microsoft Corporation)
Windows Internet Explorer 7 (HKLM\...\ie7) (Version: 20070813.185237 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version: - )
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] (HKLM\...\EmeraldQFE2) (Version: - Microsoft Corporation)
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version: - )
Windows XP Media Center Edition 2005 KB2502898 (HKLM\...\KB2502898) (Version: - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB2619340 (HKLM\...\KB2619340) (Version: - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB2628259 (HKLM\...\KB2628259) (Version: - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB908246 (HKLM\...\KB908246) (Version: - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB925766 (HKLM\...\KB925766) (Version: - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB973768 (HKLM\...\KB973768) (Version: - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WSE_Vosteran (HKLM\...\WSE_Vosteran) (Version: - WSE_Vosteran) <==== ATTENTION
XML Paper Specification Shared Components Pack 1.0 (HKLM\...\XpsEPSC) (Version: - Microsoft Corporation) Hidden
==================== Custom CLSID (Whitelisted): ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
CustomCLSID: HKU\S-1-5-21-693440143-1380487613-1125637980-1006_Classes\CLSID\{26842a09-ffa8-4e2c-ae12-0c80f01c3295}\InprocServer32 -> C:\Program Files\MapsGalaxy_39\bar\1.bin\39SrcAs.dll => No File
CustomCLSID: HKU\S-1-5-21-693440143-1380487613-1125637980-1006_Classes\CLSID\{A2DF06F9-A21A-44A8-8A99-8B9C84F29160}\localserver32 -> C:\Documents and Settings\Patricia Murphy\Local Settings\Application Data\Vosteran\Application\31.0.1650.23\delegate_execute.exe ()
ContextMenuHandlers02: [DriveLetterAccess] -> {5CA3D70E-1895-11CF-8E15-001234567890} => C:\WINDOWS\system32\dla\tfswshx.dll [2004-12-06] (Sonic Solutions)
ContextMenuHandlers05: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\WINDOWS\system32\igfxpph.dll [2005-12-14] (Intel Corporation)
==================== Scheduled Tasks=============================
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
Task: C:\WINDOWS\Tasks\At1.job => C:\DOCUME~1\PATRIC~1\APPLIC~1\WSE_VO~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job => C:\WINDOWS\system32\xp_eos.exe
Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job => C:\WINDOWS\system32\xp_eos.exe
Task: C:\WINDOWS\Tasks\MP Scheduled Scan.job => C:\Program Files\Windows Defender\MpCmdRun.exe
==================== Shortcuts & WMI ========================
(The entries could be listed to be restored or removed.)
Shortcut: C:\Documents and Settings\Patricia Murphy\NetHood\My Web Sites on MSN\target.lnk -> hxxp://
www.msnusers.co
ShortcutWithArgument: C:\Documents and Settings\Patricia Murphy\Desktop\Email.lnk -> C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) -> hxxp://webmail.verizon.net
ShortcutWithArgument: C:\Documents and Settings\Patricia Murphy\Desktop\Laptop Items\Dell Download Center.lnk -> C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) -> hxxp://
www.dell.com/download/
==================== Loaded Modules (Whitelisted) ==============
2005-12-28 14:11 - 2005-12-28 14:11 - 00876544 _____ () C:\Program Files\Intel\Wireless\Bin\LIBEAY32.dll
2005-12-28 14:11 - 2005-12-28 14:11 - 00053322 _____ () C:\Program Files\Intel\Wireless\Bin\IntStngs.dll
2005-12-28 14:11 - 2005-12-28 14:11 - 00208965 _____ () C:\Program Files\Intel\Wireless\Bin\IWMSPROV.DLL
2005-08-16 06:18 - 2011-02-04 18:48 - 00291840 _____ () C:\WINDOWS\system32\sbe.dll
2005-08-16 06:18 - 2013-01-02 02:49 - 01292288 _____ () C:\WINDOWS\system32\quartz.dll
2005-08-16 06:18 - 2008-04-13 20:11 - 00059904 _____ () C:\WINDOWS\system32\devenum.dll
2005-08-16 06:18 - 2008-04-13 20:11 - 00014336 _____ () C:\WINDOWS\system32\msdmo.dll
2014-11-20 11:14 - 2017-07-13 20:54 - 00656288 _____ () C:\Program Files\EnterDigital\bin\utilEnterDigital.exe
2014-11-20 16:34 - 2014-11-20 16:34 - 00337920 _____ () C:\Program Files\EnterDigital\bin\sqlite3.dll
2014-11-28 09:41 - 2017-07-13 16:42 - 00115104 _____ () C:\Program Files\EnterDigital\bin\EnterDigital.expext.exe
2014-11-20 16:03 - 2017-07-13 19:42 - 00107936 _____ () C:\Program Files\EnterDigital\bin\EnterDigital.BrowserAdapter.exe
2016-09-22 12:44 - 2017-07-13 16:42 - 00065440 _____ () C:\Program Files\EnterDigital\bin\EnterDigital.Plinx.exe
2014-11-20 07:21 - 2017-07-13 20:59 - 00656288 _____ () C:\Program Files\EnterDigital\updateEnterDigital.exe
2017-07-07 23:47 - 2017-07-13 16:43 - 00296352 _____ () C:\Program Files\EnterDigital\bin\EnterDigital.PurBrowse.exe
==================== Alternate Data Streams (Whitelisted) =========
(If an entry is included in the fixlist, only the ADS will be removed.)
==================== Safe Mode (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WebrootSpySweeperService => ""="Service"
==================== Association (Whitelisted) ===============
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
==================== Internet Explorer trusted/restricted ===============
(If an entry is included in the fixlist, it will be removed from the registry.)
==================== Hosts content: ===============================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2005-08-16 06:18 - 2008-11-10 11:53 - 00000734 _____ C:\WINDOWS\system32\Drivers\etc\hosts
127.0.0.1 localhost
==================== Other Areas ============================
(Currently there is no automatic fix for this section.)
HKU\S-1-5-21-693440143-1380487613-1125637980-1006\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\Web\Wallpaper\Bliss.bmp
DNS Servers: 192.168.1.1
sharedaccess => Firewall Service is not running.
==================== MSCONFIG/TASK MANAGER disabled items ==
MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk => C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup
MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk => C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup
MSCONFIG\startupreg: ApnUpdater => "C:\Program Files\Ask.com\Updater\Updater.exe"
MSCONFIG\startupreg: ccApp => "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
MSCONFIG\startupreg: Corel Photo Downloader => C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
MSCONFIG\startupreg: ctfmon.exe => C:\WINDOWS\system32\ctfmon.exe
MSCONFIG\startupreg: ddoctorv2 => "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
MSCONFIG\startupreg: Dell QuickSet => C:\Program Files\Dell\QuickSet\quickset.exe
MSCONFIG\startupreg: DellSupport => "C:\Program Files\DellSupport\DSAgnt.exe" /startup
MSCONFIG\startupreg: dla => C:\WINDOWS\system32\dla\tfswctrl.exe
MSCONFIG\startupreg: DVDLauncher => "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
MSCONFIG\startupreg: ehTray => C:\WINDOWS\ehome\ehtray.exe
MSCONFIG\startupreg: Google Desktop Search => "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
MSCONFIG\startupreg: igfxhkcmd => C:\WINDOWS\system32\hkcmd.exe
MSCONFIG\startupreg: igfxpers => C:\WINDOWS\system32\igfxpers.exe
MSCONFIG\startupreg: igfxtray => C:\WINDOWS\system32\igfxtray.exe
MSCONFIG\startupreg: IntelWireless => "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
MSCONFIG\startupreg: IntelZeroConfig => "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
MSCONFIG\startupreg: ISUSPM Startup => "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
MSCONFIG\startupreg: ISUSScheduler => "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
MSCONFIG\startupreg: KernelFaultCheck => %systemroot%\system32\dumprep 0 -k
MSCONFIG\startupreg: MapsGalaxy Home Page Guard 32 bit => "C:\PROGRA~1\MAPSGA~2\bar\1.bin\AppIntegrator.exe"
MSCONFIG\startupreg: MapsGalaxy Search Scope Monitor => "C:\PROGRA~1\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h
MSCONFIG\startupreg: MapsGalaxy_39 Browser Plugin Loader => C:\PROGRA~1\MAPSGA~2\bar\1.bin\39brmon.exe
MSCONFIG\startupreg: MimBoot => C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
MSCONFIG\startupreg: MMTray => C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
MSCONFIG\startupreg: ModemOnHold => C:\Program Files\NetWaiting\netWaiting.exe
MSCONFIG\startupreg: MSMSGS => "C:\Program Files\Messenger\msmsgs.exe" /background
MSCONFIG\startupreg: nmapp => "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
MSCONFIG\startupreg: QuickTime Task => "C:\Program Files\QuickTime\qttask.exe" -atboottime
MSCONFIG\startupreg: RealTray => C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
MSCONFIG\startupreg: ShowLOMControl =>
MSCONFIG\startupreg: SigmatelSysTrayApp => stsystra.exe
MSCONFIG\startupreg: SunJavaUpdateSched => C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
MSCONFIG\startupreg: swg => C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
MSCONFIG\startupreg: SynTPEnh => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
==================== FirewallRules (Whitelisted) ===============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
DomainProfile\GloballyOpenPorts: [139:TCP] => Enabled
xpsp2res.dll,-22004
DomainProfile\GloballyOpenPorts: [445:TCP] => Enabled
xpsp2res.dll,-22005
DomainProfile\GloballyOpenPorts: [137:UDP] => Enabled
xpsp2res.dll,-22001
DomainProfile\GloballyOpenPorts: [138:UDP] => Enabled
xpsp2res.dll,-22002
StandardProfile\GloballyOpenPorts: [139:TCP] => :LocalSubNet:Enabled
xpsp2res.dll,-22004
StandardProfile\GloballyOpenPorts: [445:TCP] => :LocalSubNet:Enabled
xpsp2res.dll,-22005
StandardProfile\GloballyOpenPorts: [137:UDP] => :LocalSubNet:Enabled
xpsp2res.dll,-22001
StandardProfile\GloballyOpenPorts: [138:UDP] => :LocalSubNet:Enabled
xpsp2res.dll,-22002
==================== Restore Points =========================
07-07-2017 23:44:56 Software Distribution Service 3.0
09-07-2017 03:00:26 Software Distribution Service 3.0
13-07-2017 00:19:38 System Checkpoint
13-07-2017 19:59:18 Software Distribution Service 3.0
Check "winmgmt" service or repair WMI.
==================== Faulty Device Manager Devices =============
==================== Event log errors: =========================
Application errors:
==================
Error: (07/14/2017 12:05:21 AM) (Source: crypt32) (EventID: 11) (User: )
Description: Failed extract of third-party root list from auto update cab at: <
http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Error: (07/14/2017 12:05:21 AM) (Source: crypt32) (EventID: 11) (User: )
Description: Failed extract of third-party root list from auto update cab at: <
http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Error: (07/13/2017 07:50:50 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application hpqsrmon.exe, version 11.0.0.142, faulting module hpqsrmon.exe, version 11.0.0.142, fault address 0x000033c5.
Processing media-specific event for [hpqsrmon.exe!ws!]
Error: (07/13/2017 07:11:53 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application ehshell.exe, version 5.1.2715.3011, faulting module ehui.dll, version 5.1.2715.3011, fault address 0x00061f80.
Processing media-specific event for [ehshell.exe!ws!]
Error: (09/22/2016 12:45:43 PM) (Source: crypt32) (EventID: 11) (User: )
Description: Failed extract of third-party root list from auto update cab at: <
http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Error: (09/22/2016 12:45:39 PM) (Source: crypt32) (EventID: 11) (User: )
Description: Failed extract of third-party root list from auto update cab at: <
http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Error: (04/07/2015 09:05:22 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application VzDetectAgent.exe, version 2.0.2.20, faulting module VzDetectAgent.exe, version 2.0.2.20, fault address 0x0010d992.
Processing media-specific event for [VzDetectAgent.exe!ws!]
Error: (04/07/2015 08:57:55 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application enterdigital.browseradapter.exe, version 0.0.0.0, faulting module enterdigital.browseradapter.exe, version 0.0.0.0, fault address 0x0000b3a8.
Processing media-specific event for [enterdigital.browseradapter.exe!ws!]
System errors:
=============
Error: (07/13/2017 07:54:38 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.
Error: (07/13/2017 07:54:28 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Computer Browser service terminated with the following error:
The specified service does not exist as an installed service.
Error: (07/13/2017 07:47:26 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.
Error: (07/13/2017 07:47:19 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Computer Browser service terminated with the following error:
The specified service does not exist as an installed service.
Error: (07/13/2017 06:11:25 PM) (Source: 0) (EventID: 9) (User: )
Description: Event-ID 9
Error: (07/13/2017 05:48:58 PM) (Source: 0) (EventID: 9) (User: )
Description: Event-ID 9
Error: (07/13/2017 05:46:12 PM) (Source: 0) (EventID: 9) (User: )
Description: Event-ID 9
Error: (07/13/2017 05:42:08 PM) (Source: 0) (EventID: 9) (User: )
Description: Event-ID 9
Error: (07/13/2017 05:40:58 PM) (Source: 0) (EventID: 11) (User: )
Description: Event-ID 11
Error: (07/13/2017 05:40:58 PM) (Source: 0) (EventID: 5) (User: )
Description: Event-ID 5
==================== Memory info ===========================
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz
Percentage of memory in use: 62%
Total physical RAM: 502.37 MB
Available physical RAM: 188.85 MB
Total Virtual: 1226.68 MB
Available Virtual: 523.58 MB
==================== Drives ================================
Drive c: () (Fixed) (Total:68.44 GB) (Free:51.26 GB) NTFS ==>[drive with boot components (Windows XP)]
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (Size: 73.1 GB) (Disk ID: E686F016)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=68.4 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=4.6 GB) - (Type=DB)
==================== End of Addition.txt