Good day!
I have been experiencing a problem with my computer for quite some time now. I want to make a reservation right away that the computer was assembled recently, all the components are relatively new (bought in the beginning of this year), and the diagnostics of its individual parts with the appropriate software did not show any abnormalities. The characteristics are:
After one of the system crashes and a subsequent completely clean reinstallation of Windows, I ran into a fairly common problem in which the computer succesfully booted the system only after powering it off and then turning it on again. In other words, if I wouldn't power cycle, after the BIOS boot splash, instead of the usual system boot icon and the next entry into it, I'd be given a black screen accompanied by the fading of the mouse and keyboard backlight, after which the computer could remain in this state for a long time. At the same time, the coolers and lighting inside the case continued to work. At first I didn’t pay much attention to this problem, but I still tried to fix it. Among the solutions I tested were:
When I still manage to successfully start the computer, the problem may disappear for a certain period of time, but only on the condition that I do not put it into sleep mode (then the problem immediately returns), but completely turn it off if necessary. Everything becomes much more frustrating when all these methods stop helping and a successful startup becomes an absolutely random event arising in the event of a random chain of manipulations with Troubleshooting options during automatic repairment, which starts after a reboot
.
Considering all of the above, I remain unsure of the nature of the problem, that is, whether it is a mechanical or systemic failure. The option of infecting the system with a virus also seems unlikely to me, since, as already mentioned, the problem persists after a clean installation of the operating system. Nevertheless, I do not completely rule it out. Updating the BIOS and chipset drivers, which is the latest thing I've tried, also did not give valid results, and in some way, it seems, even exacerbated the situation - the boot process became a bit longer. Maybe there is someone here who came across a similar problem? Generally, I will be absolutely grateful for any help provided or if you could guide me in the right direction to find a solution, since at the moment in my country the situation with the lockdown does not allow me to contact any of the existing service centers. Thank you!
I have been experiencing a problem with my computer for quite some time now. I want to make a reservation right away that the computer was assembled recently, all the components are relatively new (bought in the beginning of this year), and the diagnostics of its individual parts with the appropriate software did not show any abnormalities. The characteristics are:
After one of the system crashes and a subsequent completely clean reinstallation of Windows, I ran into a fairly common problem in which the computer succesfully booted the system only after powering it off and then turning it on again. In other words, if I wouldn't power cycle, after the BIOS boot splash, instead of the usual system boot icon and the next entry into it, I'd be given a black screen accompanied by the fading of the mouse and keyboard backlight, after which the computer could remain in this state for a long time. At the same time, the coolers and lighting inside the case continued to work. At first I didn’t pay much attention to this problem, but I still tried to fix it. Among the solutions I tested were:
- Disabling fast system startup in the power plan settings of Windows
- Updating drivers for the freshest for all possible components
- The default set of command prompt operations like sfc /scannow, DISM /Online /Image /Cleanup-Image /RestoreHealth and chkdsk C: /f /r /x.
- Reinstalling the OS
When I still manage to successfully start the computer, the problem may disappear for a certain period of time, but only on the condition that I do not put it into sleep mode (then the problem immediately returns), but completely turn it off if necessary. Everything becomes much more frustrating when all these methods stop helping and a successful startup becomes an absolutely random event arising in the event of a random chain of manipulations with Troubleshooting options during automatic repairment, which starts after a reboot
.Considering all of the above, I remain unsure of the nature of the problem, that is, whether it is a mechanical or systemic failure. The option of infecting the system with a virus also seems unlikely to me, since, as already mentioned, the problem persists after a clean installation of the operating system. Nevertheless, I do not completely rule it out. Updating the BIOS and chipset drivers, which is the latest thing I've tried, also did not give valid results, and in some way, it seems, even exacerbated the situation - the boot process became a bit longer. Maybe there is someone here who came across a similar problem? Generally, I will be absolutely grateful for any help provided or if you could guide me in the right direction to find a solution, since at the moment in my country the situation with the lockdown does not allow me to contact any of the existing service centers. Thank you!
