Solved WHEA Logger 18 crashes

Hello

Try resetting the overclock to a lower setting and see if that helps.. Also have you been running your pc at these settings since 2019?

Let's get more help.

@Evan Omo

Any crash dmps, if yes, see below;

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box

Do not rule out the PSU as being the cause.

Please, no need to quote every reply and nothing wrong with my eyesight so no need for bold text either

Make sure that small memory dmps are enabled, see Configure the dump type

Are you actually getting any BSOD and subsequent Windows Stop Code on the screen.

That explains it then, the computer is not crashing.

Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.

Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc the behaviour should be described as the "computer shut down unexpectedly" or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.

Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related.

A massive clue is WHEA which = Windows Hardware Error Architecture which is a generic error message for " some hardware " fell over and what you describe is typical behaviour of a weak PSU that is overheating internally.

PSU: SilverStone Essential Gold ET650-HG 650W

Click to expand...

A decent brand years ago but not any more, your PSU was first released in 2017, had a pretty high failure rate and a sign of its lesser quality is the miserly three year warranty, recommended brands like Corsair, EVGA and Seasonic offer seven, ten and twelve year warranties for their PSUs which is showing the confidence that they have in their products, you mention the rig being built in 2019 so unless it was built in either November or December it will be out of warranty and needs to be replaced in any event.

Suggest that you see if you can borrow a known good 650W or above Gold efficiency rated PSU to swap in for testing purposes, if you can`t do this the only alternative is to get a local tech who will have the required equipment to test it properly.

I have also stated, that none of the components is overheating.

Click to expand...

Been doing this stuff for years so am quite well placed to evaluate symptoms, you obviously are not aware that PSUs have internal thermal sensors that shut down PSUs when they overheat, there is no way for an end user to measure a PSUs internal temps and that is the reason why trying an alternative and appropriate PSU be tried or the services of a local tech are sought, your computer to do as you see fit and we can do no more.

You are welcome and good luck

Just to reiterate;

phillpower2 said:

Suggest that you see if you can borrow a known good 650W or above Gold efficiency rated PSU

Click to expand...

A proven brand such as those mentioned - if you can - would be best;

phillpower2 said:

Corsair, EVGA and Seasonic

Click to expand...

@Kristián Zsigó - any news?

good news, thanks for the feedback.