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weird reflection on my game

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The_Shadow_G33K

PCHF Member
PCHF Member
Apr 8, 2018
8
1
18
#1
When i play some game like pubg,fortnite,and everything else i have some weird reflection who take place everywhere, i dont know what that is but if someone can help me it could be very helpful
30184724_1499826206813758_1791583044_n.jpg
 
Last edited:

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
1,816
375
55
#2
Welcome to PCHF The_Shadow_G33K,

Not sure what you mean by "some weird reflection who take place everywhere" and the only thing that looks off in your above picture is a line across the bottom of the screen, is that what you mean!
 

The_Shadow_G33K

PCHF Member
PCHF Member
Apr 8, 2018
8
1
18
#3
when I'm in a game the reflection is a bit weird, red green and blue color appears instead I do not know why it's done but on the picture it's the outline of the clouds that sound a little weird
 

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
1,816
375
55
#4
We cant see that looking at your picture so are limited to what to suggest.

We have no information about your computer other than you have post on the Laptop support forum, can you post the brand and model name or number of the notebook so that we can do some research.

One test that you can do is to connect the notebook to an external screen and see if the problem is the same on that.
 

The_Shadow_G33K

PCHF Member
PCHF Member
Apr 8, 2018
8
1
18
#5
I have already tried this and it does not work and it is an asus gl 502 vm, I look everywhere to find the solution but I did not find anything I will try to show you more detail on other picture
 

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
1,816
375
55
#8
That looks like a problem with either the screen itself or the motherboard to screen video cable, the screen being the most likely I`m afraid.

I have already tried this and it does not work and it is an asus gl 502 vm,
Can I ask what you tried that did not work and what exactly happened.

Using the info that you provided I get the computer here which has a HDMI and a mini display port for connecting to a compatible external screen, have you tried connecting to an external screen using either one of these ports, doing this is the only way to determine if it is a problem with the screen itself.
 

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
1,816
375
55
#12
Start the computer in Safe Mode when it is connected to the external screen and see what happens, if the problem is still present it suggests a hardware issue and you should ask for your cash back, Safe Mode instructions here
 
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