Solved Very high power usage [Task manager]

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shonbida

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Oct 13, 2019
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So, lately when I'm playing some CSGO I'm getting low fps compare to past.
when I watching Task manager it says CPU about 60% and GPU about 22% and it says very high power usage... I checked CPU temp and it about 42 C while playing CSGO.
Does anyone know what is the problem and what can I replace/do to get more FPS?
I have I5 6400 and gtx 960 4gb.
Thanks!
 

phillpower2

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Sep 9, 2016
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Welcome to PCHF shonbida,

If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 

shonbida

PCHF Member
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Oct 13, 2019
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Welcome to PCHF shonbida,

If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
the power supply is : antec neo eco 550 modular 550W active PFC 12cm PSU NE550M (retail)
 

phillpower2

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Sep 9, 2016
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Can I ask that you do not quote every reply, it really does not help any and just makes for unnecessary reading, thanks.

How long have you had the Antec PSU.

Have you tried overclocking any of your hardware at all.

Couple of things of note in Speccy;

Not sure what is going on with the Power Plan reading, can you tell us what you have it set as in the Windows Power Plan, we need to know this and the answers to the above before going any further.

Power Profile
Active power scheme: ביצועים גבוהים

There are no voltage readings so we will need to check them at some point.

You have high RAM usage for a computer that is not under any load, this can sometimes be caused by too much voltage going to the RAM.

WDC WD10EZEX-00WN4A0 This HDD is shown to have issues so needs to be checked.
Manufacturer: Western Digital
Heads: 16
Cylinders: 121,601
Tracks: 31,008,255
Sectors: 1,953,520,065
SATA type: SATA-III 6.0Gb/s
Device type: Fixed
ATA Standard: ACS3
Serial Number: WD-WCC6Y0UKE9YU
Firmware Version Number: 01.01A01
LBA Size: 48-bit LBA
Power On Count: 1297 times
Power On Time: 1127.1 days
Speed: 7200 RPM
Features: S.M.A.R.T., NCQ
Max. Transfer Mode: SATA III 6.0Gb/s
Used Transfer Mode: SATA III 6.0Gb/s
Interface: SATA
Capacity: 931 GB
Real size: 1,000,204,886,016 bytes
RAID Type: None
S.M.A.R.T
Status: Warning
 

phillpower2

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Sep 9, 2016
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Your PSU was not the best even when new and it could be showing signs of its age, we will have a better idea after checking it a bit closer.

For now, change the Windows Power Plan to Balanced, High Performance is a form of overclocking that causes instability and overheating etc, as said change it to Balanced, restart the computer and test, you can also do the following and post the info with your next update.

Download and run CrystalDisk info standard edition from here

Run the program, grab any screenshots and attach to your next reply for us.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
 

phillpower2

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Sep 9, 2016
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it was asked that you test the computer before posting back, please stick to what is suggested with both any steps that are suggested and the means of uploading attachments etc, thanks.

The WD HDD is failing so as a priority you should back up all important data from it asap as it could fail completely at any time.
 

shonbida

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Oct 13, 2019
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The FPS is the same. (you said test the computer so you meant like use it?)
 

phillpower2

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Sep 9, 2016
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watching Task manager it says CPU about 60% and GPU about 22% and it says very high power usage... I checked CPU temp and it about 42 C while playing CSGO.
Are you still seeing the above when you check the Task Manager.

FPS are not something that I have a lot to do with but one of the most common causes of poor FPS when gaming online is a poor internet connection, let us know the answer to the above, it depends on the answer as to what we suggest next.

Have you backed up the data from the failing HDD yet, if not, I suggest that you disable it until you have the time to back up what you need from the drive.
 

phillpower2

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Sep 9, 2016
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You need to take the failing HDD offline before it fails.

Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.


(this is a screenshot from a vista machine)

So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
 

phillpower2

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Sep 9, 2016
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The top of the HWMonitor information is missing.

What we can see in both screenshots is suggesting serious temperature issues with the MB and high CPU usage, both can be caused by bad voltages.
 

shonbida

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Oct 13, 2019
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here is all the HWMonitor, what can i do to be sure that is a voltages problem, and how should i fix it? Thanks!
HWMonitor_XEnGPIgohP.png

HWMonitor_Yb4CRiflAm.png
HWMonitor_pTqWZgA8Qx.png
 

phillpower2

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Sep 9, 2016
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The PSU voltages look ok in HWMonitor which makes things look even worse for the MB, voltage regulators (VRMs) when they go bad can cause such problems as what we can see in your screenshots with one of the most common problems being the chipset overheating, in this case the Northbridge.

Try restoring the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" "most stable" or on newer boards "optimized" please note that if your have both the "most stable" and the "optimized" options in the BIOS you should choose the most stable" option as in this instance the "optimized" settings are a form of overclocking that can cause instability.

After doing the above;

Restart your computer and check the temperatures/voltages in the BIOS, no screenshot is required just make a note of the temperatures, the DRAM voltages and the +3.3V, +5V and the +12V rails on the PSU and post them with your next reply.

NB: BIOS voltage readings.
The readings are not conclusive in the BIOS as the computer is under the least amount of load, if they are higher or lower than what they should be though it does suggest a PSU/electrical problem.
 

shonbida

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I pressed on the default button, I think that what you meant...
The CPU temp is 36 and the voltage are : +12 : 12.000 V +5V : 5.120V +3.3V : 3.408V
 

phillpower2

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Sep 9, 2016
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Any change since restoring the MBs default settings.

Those readings are ok but as previously mentioned the readings are not conclusive in the BIOS as the computer is under the least amount of load.

Looking at the HWMonitor and Speedfan readings we can see that both items of hardware that have cooling fans are both fine, suggestion, if you have a small desktop type fan, remove the side of the case and direct the cool clean air into the inside of the case then check HWMonitor to see if the MB temps have dropped.

Can you post an updated Speccy url for us.
 
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