In Progress Strange Wifi Problem Laptop Lenovo Idepad 3

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Gilviu

Gilviu

PCHF Member
Oct 6, 2024
6
0
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A few days ago i started to have some strange problems when i stay on my main wifi network. The speed is decent, ping also is low, i dont see any problems, in okla speed test i got this results donwload speed 155,32 up speed 133,89 ping ms 8. But the strange thing is this, when i stay on this network nothing work properly, pages load extremly slow, twich page chat is not showing new messages, while mine are sended and showed, in league of legends for exemple when i press play its not showing the que times, not showing poping ups buttons eithers. In other games some tabs show conection errors, video sites are buffering hard. I tought is something wrong with my laptop, its not, the moment i change the wifi network everything work perfectly, foe exemple i make a hotspot from my phone, everything work fine, tried a network on a firend house, work perfect. What can it be?


What i tried till now:

-Completly reset the laptop, full format and new windows.

-Reinstall the wifi drivers.

-Disabled ipv 6 (found some redit about some kind of similar problem didnt work)

-Factory Reset Router

-New router

-Contancted net provider, a team comed home, tried several routers, some setings theyre stuff nothing changed.


Laptop Specs:

-Windows 11 up to date

-12 Gb Ram DDR4 3200mhz

-Amd Ryzen 5 5500u

-500Gb SSD
 
Welcome to PCHF

Download the PCHFLogTool
Unzip to your desktop
Right Click run as admin.
Click Gather logs.
A new .txt named PCHF.txt will appear on your desktop.
Copy paste or attach that.


🙂
 
Uninstall these with Geek Uninstaller.

Lenovo Now
Lenovo Vantage Service
Anything Lenovo as it is preinstalled crapware.


Right click taskbar.
Select task Manager
Select startup tab.

Disable these from loading:

ut : "C:\Users\GicovanuSilviu\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED
LenovoVantage : C:\ProgramData\Lenovo\Vantage\Addins\LenovoCompanionAppAddin\1.0.0.40\LenovoVantage.exe
LenovoVantageToolbar : C:\ProgramData\Lenovo\Vantage\AddinData\LenovoBatteryGaugeAddin\x64\QSHelper.exe
MicrosoftEdgeAutoLaunch_A34082BDB0FCD01160E572D512517FF8 : "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start

Run this batch file, follow the suggestions on the page as well.

Download the internet reset batch file attached to this post.
Unzip to desktop right click run as admin.

If there are still issues after the above steps, then post a new PCHF.txt log please. 🙂
 

Attachments

Malnutrition said:
Uninstall these with Geek Uninstaller.

Lenovo Now
Lenovo Vantage Service
Anything Lenovo as it is preinstalled crapware.


Right click taskbar.
Select task Manager
Select startup tab.

Disable these from loading:

ut : "C:\Users\GicovanuSilviu\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED
LenovoVantage : C:\ProgramData\Lenovo\Vantage\Addins\LenovoCompanionAppAddin\1.0.0.40\LenovoVantage.exe
LenovoVantageToolbar : C:\ProgramData\Lenovo\Vantage\AddinData\LenovoBatteryGaugeAddin\x64\QSHelper.exe
MicrosoftEdgeAutoLaunch_A34082BDB0FCD01160E572D512517FF8 : "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start

Run this batch file, follow the suggestions on the page as well.

Download the internet reset batch file attached to this post.
Unzip to desktop right click run as admin.

If there are still issues after the above steps, then post a new PCHF.txt log please. 🙂
Click to expand...
problem is still there here is the new pchf
 

Attachments

Let's see if an updated driver will help.

Create a restore point prior to this.

Open elevated command prompt and copy and paste the following into it.

Code: 
wmic.exe /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "PCHF", 100, 7
exit

Download and install this driver.

Edit: Link here.

Follow instructions in the link:

1. Extract the .cab file to a folder of your choice
2. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager
3. Right click on the hardware device you wish to update and choose Update Driver Software
4. Choose to select the location of the new driver manually and browse to the folder where you extracted the driver
5. If you already have the driver installed and want to update to a newer version got to "Let me pick from a list of device drivers on my computer"
6. Click "Have Disk"
7. Browse to the folder where you extracted the driver and click Ok
Click to expand...
 
Also, you can download SimpleWall.
This will allow you to control what connects to the internet.
Install it.
Click Settings.
Check load at system start.
Only allow your browser to connect for the time being.

On the Apps tab only leave:

Simplewall.exe
(yourbrowsername).exe

Also in the system rules tab uncheck everything except:

DHCP
DNS
mDNS

If you are able to connect fine like this, then gradually add apps until you are able to find the app that is causing the issue.



Edit: Might also be worth checking your driver.
Open Device Manager hit windows key & R at the same time.
Type or copy paste: devmgmt.msc Hit enter
Right click your wireless driver.
Select Properties.
Advanced tab.
Change value hit ok test.
You may have several options, test one until you find one that works for your setup at your house.
 
Last edited:
Might be worth running this batch file, you will have to re-enter your wifi password after running.
Unzip to desktop right click run as admin, This is different than the previous one I sent.

You were able to update the driver and install simple wall?

I am going to tag some more people to take a look at this for you.

Could you post a fresh PCHF.txt log


@PeterOz @Bastet @xrobwx71 @Bruce
 

Attachments

Last edited:
Malnutrition said:
Might be worth running this batch file, you will have to re-enter your wifi password after running.
Unzip to desktop right click run as admin, This is different than the previous one I sent.

You were able to update the driver and install simple wall?

I am going to tag some more people to take a look at this for you.

Could you post a fresh PCHF.txt log


@PeterOz @Bastet @xrobwx71 @Bruce
Click to expand...
i did update the driver with the one you gave me, i did install the simple wall and nothing strange poped up
the last batch actualy make it worse, the loading times and buffers are way much worse
i uploaded the new pchf
 

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