Take care of these items if possible. You can use the links provided or use
Patch My Pc
Secunia PSI (2.0.0.3003)
Warning! This software is no longer supported. Please uninstall it and use another software.
--------------------------- [ OtherUtilities ] ----------------------------
Microsoft .NET Framework 4.7.1 v.4.7.02558
Warning! Download Update
Microsoft Office 2000 Premium v.9.00.2720
Warning! This software is no longer supported. Please use latest Microsift Office, Office Online or LibreOffice
-------------------------------- [ Java ] ---------------------------------
JavaFX 2.1.1 v.2.1.1
Warning! This software is no longer supported. Please uninstall it and use
Java SE 8 (jre-8u381-windows-i586.exe).
Java 7 Update 45 v.7.0.450
Warning! This software is no longer supported. Please uninstall it and use
Java SE 8 (jre-8u381-windows-i586.exe).
-------------------------------- [ Media ] --------------------------------
QuickTime 7 v.7.79.80.95
Warning! This software is no longer supported. Please
uninstall it and use another software.
Adobe AIR v.29.0.0.112
Warning! This software is no longer supported. Please uninstall it.
Adobe Media Player v.1.1
Warning! This software is no longer supported. Please uninstall it.
Adobe Acrobat Reader DC v.18.011.20063
Warning! Download Update
^Please run Acrobat Reader DC and go Help - Check for updates...^
Mozilla Firefox 57.0.2 (x86 en-US) v.57.0.2
Warning! Download Update
Glary Utilities 5.210 v.5.210.0.239
Warning! Suspected demo version of anti-spyware, driver updater or
optimizer. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using
Malwarebytes Anti-Malware. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program.
Copy the content of the code box below.
Do not copy the word code!!!
Right Click FRST and run as Administrator.
Click Fix once (!) and wait. The program will create a log file (Fixlog.txt).
Attach it to your next message.
Code:
Start::
CloseProcesses:
SystemRestore: On
CreateRestorePoint:
C:\Users\John\AppData\Local\Software
C:\Program Files (x86)\Google
C:\Program Files\Google
C:\ProgramData\Google
C:\Users\John\AppData\Roaming\Google
C:\Users\John\AppData\Local\Google
C:\Windows\System32\Config\systemprofile\AppData\Local\Google
C:\Windows\Installer\587a557.msi
C:\Windows\Installer\bfe8f.msi
C:\Windows\system32\DRIVERS\tap0901.sys
C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
C:\Windows\System32\Tasks\Avast Software
C:\Windows\System32\Tasks\AVG
C:\Windows\System32\Tasks\Microsoft\Windows\Customer Experience Improvement Program
C:\Windows\tasks\CCleanerCrashReporting.job
C:\Windows\system32\tasks\CCleanerCrashReporting
C:\Windows\system32\tasks\{49EF1716-D259-41E8-B0AB-010CC7E14396}
C:\Windows\system32\tasks\{DCD3DF8E-7A65-4572-8EA8-9AF39EE529D0}
C:\Windows\system32\tasks\{DEEDCC3E-CBD8-43B6-AD9E-7EA20C465F0B}
C:\Windows\system32\tasks\Microsoft\Windows\RemoteAssistance\RemoteAssistanceTask
C:\Windows\system32\tasks\Microsoft\Windows\NetTrace\GatherNetworkInfo
DeleteKey: HKLM\SOFTWARE\Google
DeleteKey: HKLM\SOFTWARE\WOW6432Node\Google
DeleteKey: HKCU\SOFTWARE\Google
DeleteKey: HKU\S-1-5-21-1848767872-404475603-2672715458-1000\SOFTWARE\Google
Cmd: MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Cmd: MsiExec.exe /I{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}
emptytemp:
Reboot:
End::
Right click Run
HijackThis! as admin! (located in the folder ...Autologger\HijackThis)
Do a system scan, then check each item below,
make sure and only check the items listed.
Then click Fix checked.
The computer will need to reboot, allow it to do so.
Code:
O4 - MSConfig\startupreg: Everything [command] = "C:\Program Files (x86)\Everything\Everything.exe" -startup (HKLM) (2013/08/30) (file missing)
O4 - MSConfig\startupreg: HP Software Update [command] = C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe (HKLM) (2013/08/30) (file missing)
O4 - MSConfig\startupreg: QuickTime Task [command] = "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime (HKLM) (2011/06/17) (file missing)
O4 - MSConfig\startupreg: AdobeBridge [command] = (no file) (HKCU) (2018/12/20)
O22 - Task: (damaged) HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{73496741-28CF-4F0B-A5D7-0A3D2502237A} - \{9042C9F1-3A71-4E0F-8523-DE08A0144745} (no xml)
O22 - Task: (damaged) HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Avast Software (empty)
O22 - Task: (damaged) HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\AVG (empty)
O22 - Task: (damaged) HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Event Viewer Tasks (empty)
O22 - Task: (damaged) HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\NCH Software (empty)
O22 - Tasks: GoogleUpdateTaskMachineCore - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c (file missing)
O22 - Tasks: GoogleUpdateTaskMachineUA - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler (file missing)
O23 - Service S2: Google Update Service (gupdate) - (gupdate) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /svc (file missing)
O23 - Service S3: Google Update Service (gupdatem) - (gupdatem) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /medsvc (file missing)
Look in the Autologger folder and drag out the CheckBrowsersLNK file.
To your desktop.
Drag and drop onto the
ClearLNK utility .
After saving ClearLNK to desktop.