Serious Error i guess it's hardware problem

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up
Status
Not open for further replies.

umair

PCHF Member
PCHF Member
Mar 14, 2020
2
0
22
Hi guys,
hope u all are fine, need ur help here my pc has been acting weird for almost a week i tried installing new windows of all kinds (xp,7,8,10) to fix this problem my laptop is HP pavilion g6-2319el notebook it has duel graphics adaptor integrated with processor AMD A4-4300m with Radeon hd 7420G.
graphics drivers were working fine a week ago but suddenly they started showing yellow sign and screen resoultion got fixed on 1280x720 can't go higher then that in screen resolution click on advance settings show adaptor called (microsoft basic display adaptor)
i tried installing driver from verious sources to fix this problem first i tried from same offical website of hp i used a year ago (never encountered these kind of problems before)
all other drivers are working fine accept vga ...
on internet i found out about ram being defacted but when i ran a memory dignostics tool to test ram it came out fine, i even changed ram slot to test.
i am also getting bsod called ((( system thread exception not handled (atikmdag.sys))))
when i run directx game it gives me this address being invalid error
 

Attachments

umair

PCHF Member
PCHF Member
Mar 14, 2020
2
0
22
my minidumps link:
and system info: speccy

Edit: external link removed
 
Last edited by a moderator:

phillpower2

You can call me Ad
Administrator
Support Team
Sep 9, 2016
5,597
590
56
Welcome to PCHF umair,

Helpers having to download stuff from elsewhere is not how it is done I`m afraid.

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box


Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply.
 

phillpower2

You can call me Ad
Administrator
Support Team
Sep 9, 2016
5,597
590
56
Thread closed due to lack of any feedback from the OP.
 
Status
Not open for further replies.