• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved Recent hardware change

Status
Not open for further replies.
S

Sm0nke

PCHF Member
Dec 26, 2020
11
0
21
#1
So I've recently switched from a Dell 9020 motherboard to a gigabyte ga-h81m-ds2 and transferred my i7-4770 into the new one. I also got a rx 570 and put that in too.

The issue im having is that I can't use the computer. I can get into bios fine, but if I let the load up screen run out, it trys auto repairing and failing. Then sometimes it comes up with a blue screen message. I've somehow managed to stop the bluescreen but now it seems like my storage device is corrupted because I get into the login screen and it says "The User Profile Service service failed to sign-in" then promotes "the instruction at 0x00007ff72a6625c6 referenced memory at 0x0000000000000004c8. The memory could not be read".

I would really appreciate some help here.
 
#4
Evan Omo said:
Hi,

Are you able to boot the computer into Safe Mode? Did try booting up the system with just one stick of RAM installed and seeing if it boots into Windows successfully?
Click to expand...
I can't boot into safe mode because the motherboard on supports safe mode for Windows 8 whilst I have a Windows 10, I'll try 1 stick of ram
 
#6
Did you try using each stick of RAM by itself to see if there is any difference?

Also try resetting the BIOS back to default values on the new motherboard and see if that works. I know that Windows typically may not boot when you change out motherboards like this so you may need to repair the Windows installation. Do you have a bootable Windows 10 USB drive?

You can create a Windows bootable flash drive by downloading the media creation tool, Download Windows 10.
 
#7
Evan Omo said:
Also try resetting the BIOS back to default values on the new motherboard and see if that works. I know that Windows typically may not boot when you change out motherboards like this so you may need to repair the Windows installation. Do you have a bootable Windows 10 USB drive?
Click to expand...
No
 
#9
Evan Omo said:
Get yourself an 8 GB or a 16 GB flash drive and create a bootable Windows 10 flash drive using the Media Creation Tool in the link I provided above and I can assist you with repairing the Windows 10 OS so the computer can hopefully boot into Windows 10.
Click to expand...
Any difference between usb stick and flash drive?
 
#16
Sm0nke said:
So I've recently switched from a Dell 9020 motherboard to a gigabyte ga-h81m-ds2
Click to expand...
Sm0nke said:
The issue im having is that I can't use the computer. I can get into bios fine, but if I let the load up screen run out, it trys auto repairing and failing
Click to expand...

Sounds like Windows is trying to load Dell drivers for a Gigabyte MB.

Are you trying to use the previous Windows installation and product key with a new MB Sm0nke
 
#17
phillpower2 said:
Sounds like Windows is trying to load Dell drivers for a Gigabyte MB.

Are you trying to use the previous Windows installation and product key with a new MB Sm0nke
Click to expand...
It turns out I had to change storage devices because Dell had completely taken over the old one. So yeah you are right. My issue is all fixed now. Thank you both for your help.
 
#18
What you describe is perfectly normal and not Dell taking over anything, the drivers that are on the drive were only intended to work with the Dell system board that was present when Windows was installed on the Dell 9020.

Glad you got it sorted in any event and thanks for letting us know.
 
Status
Not open for further replies.
Top Bottom
Back
Forums
Resources
Menu