• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved Random restarts Windows 10

Status
Not open for further replies.

ryrhino

PCHF Member
Dec 22, 2017
29
1
For at least the past week my pc has been restarting randomly. This has happened since the most recent Windows update. The random restarts mostly happen when I have Chrome open. The restarts usually happen once per day. Once the restart happens I am still able to use the pc.
While doing my own research to try to fix the issue I found the following articles.
http://windowsreport.com/random-restart-windows-10/
I have done the first two solutions in this article. It also suggests turning off anti virus. I don't know how to update my BIOS if you think that may help me solve this issue please tell me how to update my BIOS.
I was using the free trial of Emsisoft Anti-Malware. https://www.emsisoft.com/en/software/antimalware/ I uninstalled it using Geek uninstaller. When Geek uninstaller uninstalled emsisoft instead of checking for leftover traces I click on the restart now. I don't know if there are any leftover files of emisoft installed. How do I check to see if any of emisoft is still installed and how to delete it?
I installed the free version of Bitdefender.
I used IObit driver booster to update drivers. Still have the random restarts after drivers were updated.
I got another random restart 12-19-2017 another random restart on 12-21-2017.
The other article I found is this one http://www.thewindowsclub.com/windows-computer-restarts-without-warning one suggestion from this says Uncheck the Automatically restart box. Click Apply / OK and Exit which I have done. When the pc restarts I do not get a blue screen or any error messages.
I also did all the steps in this article https://winaero.com/blog/how-to-permanently-stop-windows-...
I do not have any spare pc parts to test if any pc hardware is bad. I don't know anyone I could borrow pc parts from.
What other ideas and suggestions do you have that I can try?
Thanks for your help.
 
Hello Ryrhino and welcome to PCHF! We can assist you with the reported issue.

In order to better assist you, we will need a bit more information. Please follow the instructions below and attach the results in your next post .

Step 1: Speccy Scan.

  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.

Step 2 : MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.
 
As of today 12-22-2017 at 8PM Mountain time zone USA I have not had a random reboot today. I have been using the pc for several hours today.
Here is the requested information
http://speccy.piriform.com/results/Hq1nlLZnm48i0gEjrAlypkK
MiniToolBox by Farbar Version: 17-06-2016
Ran by Ryan (administrator) on 22-12-2017 at 19:52:18
Running from "C:\Users\Ryan\Downloads"
Microsoft Windows 10 Home (X64)
Model: 10117 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
0.0.0.0 media.opencandy.com
0.0.0.0 cdn.opencandy.com
0.0.0.0 tracking.opencandy.com
0.0.0.0 api.opencandy.com
0.0.0.0 api.recommendedsw.com
0.0.0.0 rp.yefeneri2.com
0.0.0.0 os.yefeneri2.com
0.0.0.0 os2.yefeneri2.com
0.0.0.0 installer.betterinstaller.com
0.0.0.0 installer.filebulldog.com
0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
0.0.0.0 inno.bisrv.com
0.0.0.0 nsis.bisrv.com
0.0.0.0 cdn.file2desktop.com
0.0.0.0 cdn.goateastcach.us
0.0.0.0 cdn.guttastatdk.us
0.0.0.0 cdn.inskinmedia.com
0.0.0.0 cdn.insta.oibundles2.com
0.0.0.0 cdn.insta.playbryte.com
0.0.0.0 cdn.llogetfastcach.us
0.0.0.0 cdn.montiera.com
0.0.0.0 cdn.msdwnld.com
0.0.0.0 cdn.mypcbackup.com
0.0.0.0 cdn.ppdownload.com
0.0.0.0 cdn.riceateastcach.us
0.0.0.0 cdn.shyapotato.us
0.0.0.0 cdn.solimba.com
0.0.0.0 cdn.tuto4pc.com
There are 7 entries.
========================= IP Configuration: ================================
Realtek PCIe GBE Family Controller = Ethernet (Connected)
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Media disconnected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : Lenovo-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : digis.net
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 18-CF-5E-C9-0B-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 18-CF-5E-C9-0B-B0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : digis.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : C0-3F-D5-98-85-C7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d1e1:aa53:9cba:47b3%2(Preferred)
IPv4 Address. . . . . . . . . . . : 74.81.242.111(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.128
Lease Obtained. . . . . . . . . . : Friday, December 22, 2017 3:40:47 PM
Lease Expires . . . . . . . . . . : Saturday, December 23, 2017 4:20:39 PM
Default Gateway . . . . . . . . . : 74.81.242.1
DHCP Server . . . . . . . . . . . : 66.182.72.68
DHCPv6 IAID . . . . . . . . . . . : 163594197
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-52-0A-50-C0-3F-D5-98-85-C7
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.8.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:c21:660:b5ae:d90(Preferred)
Link-local IPv6 Address . . . . . : fe80::c21:660:b5ae:d90%13(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 369098752
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-52-0A-50-C0-3F-D5-98-85-C7
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Name: google.com
Addresses: 2607:f8b0:400f:804::200e
172.217.12.46
Pinging google.com [172.217.1.78] with 32 bytes of data:
Reply from 172.217.1.78: bytes=32 time=88ms TTL=52
Reply from 172.217.1.78: bytes=32 time=86ms TTL=52
Ping statistics for 172.217.1.78:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 86ms, Maximum = 88ms, Average = 87ms
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Name: yahoo.com
Addresses: 2001:4998:c:e33::53
2001:4998:44:204::100d
2001:4998:58:2201::73
206.190.39.42
98.139.180.180
98.138.252.38
Pinging yahoo.com [98.139.180.180] with 32 bytes of data:
Reply from 98.139.180.180: bytes=32 time=74ms TTL=46
Reply from 98.139.180.180: bytes=32 time=77ms TTL=46
Ping statistics for 98.139.180.180:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 74ms, Maximum = 77ms, Average = 75ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=6ms TTL=128
Reply from 127.0.0.1: bytes=32 time=10ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 10ms, Average = 8ms
===========================================================================
Interface List
5...18 cf 5e c9 0b b0 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
15...18 cf 5e c9 0b b0 ......Microsoft Wi-Fi Direct Virtual Adapter
2...c0 3f d5 98 85 c7 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 74.81.242.1 74.81.242.111 35
74.81.242.0 255.255.255.128 On-link 74.81.242.111 291
74.81.242.111 255.255.255.255 On-link 74.81.242.111 291
74.81.242.127 255.255.255.255 On-link 74.81.242.111 291
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 74.81.242.111 291
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 74.81.242.111 291
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 331 ::/0 On-link
1 331 ::1/128 On-link
13 331 2001::/32 On-link
13 331 2001:0:9d38:953c:c21:660:b5ae:d90/128
On-link
2 291 fe80::/64 On-link
13 331 fe80::/64 On-link
13 331 fe80::c21:660:b5ae:d90/128
On-link
2 291 fe80::d1e1:aa53:9cba:47b3/128
On-link
1 331 ff00::/8 On-link
2 291 ff00::/8 On-link
13 331 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (12/22/2017 06:57:46 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (12/18/2017 07:19:12 PM) (Source: SecurityCenter) (User: )
Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.
Error: (12/18/2017 07:19:05 PM) (Source: SecurityCenter) (User: )
Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.
Error: (12/14/2017 08:31:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_InstallService, version: 10.0.16299.15, time stamp: 0x9c786b9a
Faulting module name: ucrtbase.dll, version: 10.0.16299.125, time stamp: 0x70f70cc4
Exception code: 0xc0000409
Fault offset: 0x000000000006b70e
Faulting process id: 0x27c8
Faulting application start time: 0xsvchost.exe_InstallService0
Faulting application path: svchost.exe_InstallService1
Faulting module path: svchost.exe_InstallService2
Report Id: svchost.exe_InstallService3
Faulting package full name: svchost.exe_InstallService4
Faulting package-relative application ID: svchost.exe_InstallService5
Error: (12/12/2017 03:47:33 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (12/08/2017 05:24:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: SystemSettings.exe, version: 10.0.16299.15, time stamp: 0x7640753d
Faulting module name: combase.dll, version: 10.0.16299.15, time stamp: 0x3db461b4
Exception code: 0xc0000005
Fault offset: 0x00000000000a3a35
Faulting process id: 0xd78
Faulting application start time: 0xSystemSettings.exe0
Faulting application path: SystemSettings.exe1
Faulting module path: SystemSettings.exe2
Report Id: SystemSettings.exe3
Faulting package full name: SystemSettings.exe4
Faulting package-relative application ID: SystemSettings.exe5
Error: (12/08/2017 05:24:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: SystemSettings.exe, version: 10.0.16299.15, time stamp: 0x7640753d
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.16299.98, time stamp: 0x950216af
Exception code: 0xc0000005
Fault offset: 0x0000000000208dda
Faulting process id: 0x12bc
Faulting application start time: 0xSystemSettings.exe0
Faulting application path: SystemSettings.exe1
Faulting module path: SystemSettings.exe2
Report Id: SystemSettings.exe3
Faulting package full name: SystemSettings.exe4
Faulting package-relative application ID: SystemSettings.exe5
Error: (12/08/2017 05:23:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: SystemSettings.exe, version: 10.0.16299.15, time stamp: 0x7640753d
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.16299.98, time stamp: 0x950216af
Exception code: 0xc0000005
Fault offset: 0x000000000013b8fe
Faulting process id: 0x20ac
Faulting application start time: 0xSystemSettings.exe0
Faulting application path: SystemSettings.exe1
Faulting module path: SystemSettings.exe2
Report Id: SystemSettings.exe3
Faulting package full name: SystemSettings.exe4
Faulting package-relative application ID: SystemSettings.exe5
Error: (12/07/2017 12:37:56 PM) (Source: MSDTC Client 2) (User: )
Description: 0x8007085A
Error: (12/07/2017 12:35:05 PM) (Source: ESENT) (User: )
Description: mighost (4408,R,0) TILEREPOSITORYS-1-0-0: Error -1023 (0xfffffc01) occurred while opening logfile C:\Users\Default\AppData\Local\TileDataLayer\Database\EDB.log.
System errors:
=============
Error: (12/22/2017 07:00:30 PM) (Source: DCOM) (User: Lenovo-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/22/2017 06:59:25 PM) (Source: DCOM) (User: Lenovo-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/22/2017 06:58:24 PM) (Source: DCOM) (User: Lenovo-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/22/2017 06:15:59 PM) (Source: DCOM) (User: Lenovo-PC)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}Lenovo-PCauntdS-1-5-21-2346067745-3510472186-2909485925-1007LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.9.6.16299_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
Error: (12/22/2017 06:15:59 PM) (Source: DCOM) (User: Lenovo-PC)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}Lenovo-PCauntdS-1-5-21-2346067745-3510472186-2909485925-1007LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.9.6.16299_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
Error: (12/22/2017 06:15:42 PM) (Source: DCOM) (User: Lenovo-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCauntdS-1-5-21-2346067745-3510472186-2909485925-1007LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/22/2017 05:11:06 PM) (Source: DCOM) (User: Lenovo-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/22/2017 04:40:48 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
Error: (12/22/2017 04:15:19 PM) (Source: DCOM) (User: Lenovo-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
Error: (12/22/2017 04:01:07 PM) (Source: DCOM) (User: Lenovo-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
Microsoft Office Sessions:
=========================
Error: (12/22/2017 06:57:46 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (12/18/2017 07:19:12 PM) (Source: SecurityCenter)(User: )
Description: SECURITY_PRODUCT_STATE_ON
Error: (12/18/2017 07:19:05 PM) (Source: SecurityCenter)(User: )
Description: SECURITY_PRODUCT_STATE_ON
Error: (12/14/2017 08:31:38 PM) (Source: Application Error)(User: )
Description: svchost.exe_InstallService10.0.16299.159c786b9aucrtbase.dll10.0.16299.12570f70cc4c0000409000000000006b70e27c801d375530adc1950C:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\ucrtbase.dll724500e1-29ba-4ba5-ad9a-f75722f203fe
Error: (12/12/2017 03:47:33 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (12/08/2017 05:24:36 PM) (Source: Application Error)(User: )
Description: SystemSettings.exe10.0.16299.157640753dcombase.dll10.0.16299.153db461b4c000000500000000000a3a35d7801d370841431918dC:\Windows\ImmersiveControlPanel\SystemSettings.exeC:\WINDOWS\System32\combase.dll1e750ad0-3da1-4978-95ae-854b8f6277cfwindows.immersivecontrolpanel_10.0.1.1000_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel
Error: (12/08/2017 05:24:14 PM) (Source: Application Error)(User: )
Description: SystemSettings.exe10.0.16299.157640753dWindows.UI.Xaml.dll10.0.16299.98950216afc00000050000000000208dda12bc01d3708404ab6ddeC:\Windows\ImmersiveControlPanel\SystemSettings.exeC:\Windows\System32\Windows.UI.Xaml.dllfdaf7a2c-731f-41e8-9387-10a8fa9ff690windows.immersivecontrolpanel_10.0.1.1000_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel
Error: (12/08/2017 05:23:51 PM) (Source: Application Error)(User: )
Description: SystemSettings.exe10.0.16299.157640753dWindows.UI.Xaml.dll10.0.16299.98950216afc0000005000000000013b8fe20ac01d37083cacda56cC:\Windows\ImmersiveControlPanel\SystemSettings.exeC:\Windows\System32\Windows.UI.Xaml.dll42182dd5-4269-4226-8df8-a247e52fa4a9windows.immersivecontrolpanel_10.0.1.1000_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel
Error: (12/07/2017 12:37:56 PM) (Source: MSDTC Client 2)(User: )
Description: 0x8007085A
Error: (12/07/2017 12:35:05 PM) (Source: ESENT)(User: )
Description: mighost4408,R,0TILEREPOSITORYS-1-0-0: C:\Users\Default\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)
CodeIntegrity Errors:
===================================
Date: 2017-12-18 18:56:31.837
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2017-12-18 18:53:13.547
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
Date: 2017-12-18 18:24:36.967
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
Date: 2017-12-18 18:24:34.553
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
Date: 2017-12-18 17:54:29.438
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Microsoft signing level requirements.
Date: 2017-12-18 17:54:28.486
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Microsoft signing level requirements.
Date: 2017-12-18 17:50:17.971
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
Date: 2017-12-18 17:39:06.875
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
Date: 2017-12-18 17:39:06.797
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
Date: 2017-12-18 17:29:28.360
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
=========================== Installed Programs ============================
4K Video Downloader 4.3 (HKLM-x32\...\{D0CA3944-0FD5-40FF-97A1-FEDFFB5EE31F}) (Version: 4.3.2.2215 - Open Media LLC)
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
AbiWord 2.8.6 (HKLM-x32\...\AbiWord2) (Version: 2.8.6 - AbiSource Developers)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 28.0.0.127 - Adobe Systems Incorporated)
Adobe Digital Editions 4.5 (HKLM-x32\...\Adobe Digital Editions 4.5) (Version: 4.5.4 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.126 - Adobe Systems Incorporated)
Adobe Flash Player 28 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 28.0.0.126 - Adobe Systems Incorporated)
AIO_CDA_ProductContext (HKLM-x32\...\{B5985100-D968-4B0D-B13C-B0362044612D}) (Version: 140.0.425.000 - Hewlett-Packard) Hidden
AIO_CDA_Software (HKLM-x32\...\{CBB55719-C875-4C5A-A0B6-2473F77DD164}) (Version: 140.0.428.000 - Hewlett-Packard) Hidden
AIO_Scan (HKLM-x32\...\{104066F4-5897-4067-85D3-4C88B67CCF75}) (Version: 130.0.421.000 - Hewlett-Packard) Hidden
AMD Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
AMD Catalyst Install Manager (HKLM\...\{DC255D56-5881-0F67-6E74-5926CECA90B0}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AOMEI Backupper Standard (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF5536CE9D}_is1) (Version: - AOMEI Technology Co., Ltd.)
AOMEI OneKey Recovery 1.6 (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF553690FD}_is1) (Version: - AOMEI Technology Co., Ltd.)
AppNHost 1.0.5.1 (HKLM-x32\...\{A8CB86C7-CD4C-4C4F-AF6A-33D1CAC63562}) (Version: 1.0.5.1 - Mixesoft Project)
AxCrypt 2.1.1481.0 (HKLM\...\{0E1E3ADA-7669-6F26-5005-B7B48579F531}) (Version: 2.1.1481.0 - AxCrypt AB) Hidden
AxCrypt 2.1.1481.0 (HKLM-x32\...\{18db8d8e-e8a9-4911-a0bb-978f5341daeb}) (Version: 2.1.1481.0 - AxCrypt AB)
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 21.0.25.59 - Bitdefender)
Bitdefender Antivirus Free (HKLM\...\{1FCCF41D-5F00-4FE2-9653-162D0486C8B4}) (Version: 1.0.9.69 - Bitdefender)
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
C3100 (HKLM-x32\...\{E601C028-B828-4CCC-BDC3-9678CEFC6965}) (Version: 140.0.425.000 - Hewlett-Packard) Hidden
c3100_Help (HKLM-x32\...\{1AE3E621-E0C0-4aa1-B10B-B3E353A8D110}) (Version: 82.0.256.000 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.38 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Copy (HKLM-x32\...\{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
CyberLink MediaStory (HKLM-x32\...\InstallShield_{55762F9A-FCE3-45d5-817B-051218658423}) (Version: 1.0.1314 - CyberLink Corp.)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4107 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM\...\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
Defraggler (HKLM\...\Defraggler) (Version: 2.21 - Piriform)
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 140.0.185.000 - Hewlett-Packard) Hidden
Door Control version 3.4 (HKLM-x32\...\{C580556F-89DD-4267-BD8B-BA777B2293B4}_is1) (Version: 3.4 - Digola)
Driver & Application Installation (HKLM-x32\...\{BFECCF2A-F094-4066-8BFA-29CCBB7F6602}) (Version: 6.13.0621 - Lenovo)
Driver Booster 5 (HKLM-x32\...\Driver Booster_is1) (Version: 5.1.0 - IObit)
EagleGet version 2.0.4.22 (HKLM-x32\...\{F6D8142A-B30B-454B-9EE0-08A7B997DFE4}_is1) (Version: 2.0.4.22 - EagleGet)
Fax (HKLM-x32\...\{9294F169-72EE-4D74-AE92-CA25F64B4FF8}) (Version: 140.0.307.000 - Hewlett-Packard) Hidden
Genesys USB Mass Storage Device (HKLM-x32\...\{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.1.2.2 - Genesys Logic)
Google Chrome (HKLM\...\{BE40B3E0-129E-313C-B663-94C192C5143F}) (Version: 63.0.3239.108 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Greenshot 1.2.10.6 (HKLM\...\Greenshot_is1) (Version: 1.2.10.6 - Greenshot)
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.2024 - HP Photo Creations Powered by RocketLife)
HP Photosmart All-In-One Driver Software (HKLM\...\{4F6C1178-3FC0-44BB-8F9A-28D8516DFEE2}) (Version: 14.0 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Lenovo Assistant (HKLM-x32\...\{B2DE4F30-B8C7-49C0-85B9-2F37A5290F00}) (Version: 2.0.0.29 - Lenovo)
Lenovo Blacksilk USB Keyboard Driver (HKLM-x32\...\{B266E062-D6C5-485B-B426-51B152B041A6}) (Version: V1.6.13.0724 - Lenovo)
Lenovo Photos (HKLM-x32\...\Lenovo Photos) (Version: 4.8.5 - CEWE COLOR AG u Co. OHG)
Lenovo Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.7408 - CyberLink Corp.) Hidden
Lenovo Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.7408 - CyberLink Corp.)
Lenovo PowerDVD10 (HKLM-x32\...\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5108.52 - CyberLink Corp.) Hidden
Lenovo PowerDVD10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5108.52 - CyberLink Corp.)
Lenovo Reach (HKLM-x32\...\{3245D8C8-7FE0-4FD4-B04B-2720A333D592}) (Version: 1.1.0.197 - Stoneware, Inc.)
Lenovo Rescue System (HKLM\...\{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 4.0.0.1901 - CyberLink Corp.) Hidden
Lenovo Rescue System (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 4.0.0.1901 - CyberLink Corp.)
Lenovo Solution Center (HKLM\...\{C1FC707B-AE6B-4DC4-89A5-6628A01F8103}) (Version: 3.3.003.00 - Lenovo)
Light Alloy 4.10.2 (build 3317) (HKLM-x32\...\Light Alloy) (Version: 4.10.2 (build 3317) - Vortex Team)
LVT (HKLM-x32\...\{9E3469A6-443A-452C-BF44-8D7CE3A9A7E2}) (Version: 5.00.0914 - Lenovo)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
MarketResearch (HKLM-x32\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7076.1026 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.306.000 - Hewlett-Packard) Hidden
Nitro Pro 9 (HKLM\...\{70B831B7-A8EE-4C5F-8F34-F383D24B3A04}) (Version: 9.0.5.9 - Nitro)
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
Pidgin (HKLM-x32\...\Pidgin) (Version: 2.12.0 - )
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.18.621.2013 - Realtek)
REALTEK Wireless LAN Driver (HKLM-x32\...\{9DAABC60-A5EF-41FF-B2B9-17329590CD5}) (Version: 1.00.0227 - REALTEK Semiconductor Corp.)
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Skype™ 7.40 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.40.151 - Skype Technologies S.A.)
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.342.000 - Hewlett-Packard) Hidden
SumatraPDF (HKLM\...\SumatraPDF) (Version: 3.1.2 - Krzysztof Kowalczyk)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1250 - SUPERAntiSpyware.com)
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.596.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Unchecky v1.1 (HKLM-x32\...\Unchecky) (Version: 1.1 - Reason Software Company Inc.)
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.297.017 - Hewlett-Packard) Hidden
ZoneAlarm Firewall (HKLM-x32\...\{3B214EF2-9413-4300-96DB-165ECA1ED736}) (Version: 15.1.504.17269 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Free Firewall (HKLM-x32\...\ZoneAlarm Free Firewall) (Version: 15.1.504.17269 - Check Point)
ZoneAlarm Security (HKLM-x32\...\{A51FEF33-C7A2-492E-840B-35A85D1F007E}) (Version: 15.1.504.17269 - Check Point Software Technologies Ltd.) Hidden
========================= Devices: ================================
Name: HP Officejet Pro 8610
Description: HP Officejet Pro 8610
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Device ID: ROOT\MULTIFUNCTION\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
========================= Memory info: ===================================
Percentage of memory in use: 62%
Total physical RAM: 5310.71 MB
Available physical RAM: 1996.43 MB
Total Virtual: 6206.71 MB
Available Virtual: 1830.6 MB
========================= Partitions: =====================================
1 Drive c: (Windows8_OS) (Fixed) (Total:873.59 GB) (Free:656.28 GB) NTFS
========================= Users: ========================================
User accounts for \\LENOVO-PC
Administrator auntd DefaultAccount
Guest Ryan WDAGUtilityAccount
**** End of log ****
 
Thank you for the requested information. You mentioned previously that this issue started around the time of a Windows update; have you tried performing a system restore to before the update was installed?
 
Thank you for the requested information. You mentioned previously that this issue started around the time of a Windows update; have you tried performing a system restore to before the update was installed?
On 12.25.2017 my pc did two random restarts at different times. For some reason on 12.24.2017 I did not have any random restarts.
I have not tried a system restore yet. Are the steps in Option 1 what is needed to do a system restore? If so what do you suggest I put the date back to? Will a system restore let me uninstall Emisoft again and let geek uninstaller scan for left over items? In case Emisoft is what is causing the random restarts.
How long should I stay in Safe mode? While in safe mode if my pc does a random restart what does that mean I need to do?
Thanks again for the help.
 
Last edited by a moderator:
Yes the link you have provided would be how to perform a proper system restore on Windows 10.

I would suggest doing a restore to a time that the problem was not occurring. This may cause somethings that were uninstalled before to be reinstalled. Which you can uninstall again if needed.
 
I had a chance to do a system restore on 12.28.2017 the only option I had to restore to was 12.23.2017. Not sure why that was my only option. I have uninstalled the free version of bitdefender antivirus to see if my computer restarts with that uninstalled. What are my next steps?
Thanks.
 
The next step would be to confirm if the originally reported issue is occurring after the troubleshooting steps you took.
I am going to use Windows defender as my av for a few days and see what happens. If or when I get another random restart I will post when it happened. I will post in a few days to give an update.
 
On 12.28.2017 and 12.29.2017 I did not have any random restarts the entire time the pc was on for several hours.
On 12.30.2017 I had two random restarts. I will report if any more random restarts happen.
I am still using Windows defender as my anti virus.
I do not have any other anti virus installed currently.
While I surf the internet currently it seems to be faster than when I had Bitdefender and other free versions of anti virus installed.
Online videos are also slow to play.
 
Last edited:
12.31.2017 When I first turned on the pc it started then it restarted right after it booted. I have ZoneAlarm free firewall installed. I have turned that off to see if that is part of the issuse. Currently using Windows defender.
 
Since I have been using Windows defender and firewall I have not had any random restarts.
Perhaps Bitdefender and/or Zonealarm both free editions are the reason for the restarts.
If Bitdefender free edition or Zonealarm free edition or either or both are causing the random restart issue please tell me if settings can be adjusted to prevent or stop the random restarts using both of these.
If they are causing the issue and preventing the issue by not having them installed which free antivirus and free firewall would you recommend? I have had issues with all the free antivirus software I have used. I do only want to use a free antivirus and free firewall.
Thanks.
 
I don't know what this means. Please explain.
He was merely tagging me to bring my attention to your thread.

If you are not having issues with Windows Defender and Windows Firewall, it would be best to keep it that way.

Having Multiple AntiVirus programs and/or Firewalls can cause more problems then good. An example would be the random restarts you have been having.

Since you are on Windows 10, an extra AntiVirus is not really needed. Windows Defender ranks as high as any other AV on the market.
See here for more information on that - https://chart.av-comparatives.org/chart1.php and https://www.av-comparatives.org/dynamic-tests/
 
  • Like
Reactions: veeg
Status
Not open for further replies.