• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved question

Status
Not open for further replies.
nanak

nanak

PCHF Member
Oct 20, 2017
6
2
26
#1
I have an HP desktop x64 bit OS type with processor Intel (r) Pentium (r) 4 CPU 3.00ghz 3.00ghz. 1Gb ram and 80gb hard-disk. After installing windows 7 on it, my sound wouldn't come. On the vga side, this how it appears
Total available grachics card : 7872 kb
Dedicated video memory : n/a
System video memory : n/
Shared system memory : n/a

Sake of this, I can't install some of my softwares. I can't even play the games I used to play. I've installed drivers but I'm still facing this problem.
Pls what should I do?
 
#3
Sorry to hear that, we can assist you with that. In addition to what Vger has requested, could I get you to do the following -

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices
List Users, Partitions and Memory size

Please post the log in your next reply :D.
 
#4
Twitch6000 said:
Sorry to hear that, we can assist you with that. In addition to what Vger has requested, could I get you to do the following -

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices
List Users, Partitions and Memory size

Please post the log in your next reply :D.
Click to expand...
 
#6
Hello nanak,

If I may chime in while Twitch is offline :)

nanak said:
After installing windows 7 on it, my sound wouldn't come.
Click to expand...

Couple of observations from looking at your MTB log;

Your computer shipped with either Windows 2000 or XP not Windows 7 for which there are no Windows 7 drivers available,

You have installed a 64-bit version of Windows 7 that requires at least 2GB of RAM whereas your computer only has 1GB, this means that you can only install the 32-bit version, see Windows system requirements here

Can I ask from where your Windows 7 ultimate was obtained.

The C: partition where you have installed Windows is too small and the HDD itself borderline on not having enough storage space for Windows.
 
  • Like
Reactions: TwitchisMental, nanak and Malnutrition
#10
And to be honest with you, your machine can not handle windows 7 I only suggested the driver program if you have no other options
As Phil suggested you need at least 2 gigs of ram to run windows 7 you would need 4 for it to run smoothly. You will only have issues from this point on. Best you upgrade your hardware or move back to xp
 
  • Like
Reactions: gus, nanak and phillpower2
#11
Thanks for the additional support and kind words folks :)

nanak said:
I installed the windows from a USB drive which a friend gave to me.
Click to expand...
People do not just give away Windows 7 with an accompanying legitimate product key** or any other OS for that matter so there is a high chance that your OS is/was not legit and could get you into trouble :( Mal has suggested the best course of action with upgrade or install a legit version of XP (y)

** Please note that it is possible for a friend to give you a legitimate Microsoft OS disk or ISO to install on a computer and this would be totally legal, using a cracked version or illegally obtained product key or a single use one that has already been activated on another computer ain`t going to fly with Microsoft though.
 
  • Like
Reactions: gus and nanak
Status
Not open for further replies.
Top Bottom
Back
Forums
Resources
Menu