I bought a computer from HP a little over a year ago. At the same time, I bought a ram upgrade from another company. After a month or two, I started getting a lot of bluescreens and crashes, where about as soon as the computer would load up the desktop it would just crash again.
I ran a test on the ram and it found problems. I put the original ram that came from hp back in it and it worked fine and a test showed no problems.
I contacted the company I bought the ram from and they sent me a replacement stick of ram. I installed that, ran a test and it found no problems and it worked fine for a little over a year, until just recently.
I started getting the frequent bluescreens and constant crashes so I ran a test on the memory and it found a problem. I put back the original ram and it worked fine and a test showed no problems. The company sent me out another stick of ram.
I got that ram today and installed it and ran Windows Memory Diagnostics Tool and it found problems. For some reason I wanted to run more tests so after that I ran the Extensive Memory Test that comes as part of the bios on HP systems and it didn't find any problems. I decided to run the Windows memory tool again and that time it didn't find any problems.
Can the Windows Memory Diagnostics Tool give a false positive or does the fact it found problems the first time mean this new ram is bad?
I find it strange that I am having so much trouble with all these different sticks of ram from this company, where even this new stick of ram is having problems right away, and it is the third stick I have been through in a little over a year.
It makes me wonder if there is something wrong with the motherboard or ram slot but I haven't really heard much about that before. And then I remember that the original ram from HP never gives me any trouble. But how could one company send me so much bad ram?
The company will still replace the ram or give me a refund.
What do you think I should do and what do you make of this situation?
I ran a test on the ram and it found problems. I put the original ram that came from hp back in it and it worked fine and a test showed no problems.
I contacted the company I bought the ram from and they sent me a replacement stick of ram. I installed that, ran a test and it found no problems and it worked fine for a little over a year, until just recently.
I started getting the frequent bluescreens and constant crashes so I ran a test on the memory and it found a problem. I put back the original ram and it worked fine and a test showed no problems. The company sent me out another stick of ram.
I got that ram today and installed it and ran Windows Memory Diagnostics Tool and it found problems. For some reason I wanted to run more tests so after that I ran the Extensive Memory Test that comes as part of the bios on HP systems and it didn't find any problems. I decided to run the Windows memory tool again and that time it didn't find any problems.
Can the Windows Memory Diagnostics Tool give a false positive or does the fact it found problems the first time mean this new ram is bad?
I find it strange that I am having so much trouble with all these different sticks of ram from this company, where even this new stick of ram is having problems right away, and it is the third stick I have been through in a little over a year.
It makes me wonder if there is something wrong with the motherboard or ram slot but I haven't really heard much about that before. And then I remember that the original ram from HP never gives me any trouble. But how could one company send me so much bad ram?
The company will still replace the ram or give me a refund.
What do you think I should do and what do you make of this situation?