Pending OP Response PC's keep stating no drive found

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jay73

PCHF Member
Sep 12, 2024
2
0
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Hello Everyone,

First post here and hoping I can get some assistance.

So I have a few Dell Optiplex PC's (3060, 3090 and similar).

They had not being used in a while and now when I am trying to use them, they start beeping stating no drive found.

Drives are WD SSD Drives.

I refuse to believe that all of a sudden all these drives have just gone bad.

On one of the PC's, I decided I would update the BIOS and so I have a flash drive ready with the latest BIOS and I can't even seem to boot to the flash drive, it doesn't come up as an option.

So, I wanted to reach out to see if others have had similar issues with similar Dell PC's?

Thanks
 
USB sticks that have a BIOS firmware update on them are not bootable unless specifically done so by yourself.
The process of saving the BIOS update doesn't do that for you, that I'm aware of.

The usual process is you save the new update to your stick, then boot the PC into BIOS and tell BIOS where to get the new firmware update from.

So, getting the Dell to boot first is your first goal.
How long have they been sitting for?
Maybe the motherboard button cell batteries are flat.
But that shouldn't stop them from physically starting.

I would be guessing that maybe some components have become undetectable through oxidisation.
Easily checked by removing the memory sticks and graphics card (if used) and wiping their contact points, their circuit boards, and their motherboard slots with a soft bristled brush, then reseating them.

While you have the side cover removed, also give everything a general once-over, and clean-up.
 

Flashing the BIOS​

About this task​

It is recommended to flash the BIOS when an update is available or when you replace the system board. To flash the BIOS:

Steps​

  1. Turn on your computer.
  2. Go to www.dell.com/support.
  3. Click Product support, enter the Service Tag of your computer, and then click Search.
    NOTE If you do not have the Service Tag, use the product ID or manually browse for your computer model.
  4. Click Drivers & downloads > Find drivers.
  5. Select the operating system installed on your computer.
  6. Scroll down the page and expand BIOS.
  7. Click Download to download the latest version of the BIOS for your computer.
  8. After the download is complete, navigate to the folder where you saved the BIOS update file.
  9. Double-click the BIOS update file icon and follow the instructions on the screen.
 
Hello,

Thanks for the suggestions.

I don't have any updates just yet, as I haven't had time to get back to this particular issue.

These are work computers that I am dealing with and been a little busy since I posted with some other stuff.

As soon I get a chance to get to this, I will update.