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Onward helps businesses automate their customer service

PCHF IT Feeds

PCHF IT Feeds

PCHF Tech News
PCHF Bot
Jan 10, 2015
50,074
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pchelpforum.net
#1
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How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average. Read More
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