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Omen laptop hard drive not working after reset

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Sunraker

PCHF Member
Nov 6, 2021
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#1
Hi, I have a Omen 15 laptop, and when I did a BIOS update a couple days ago, it froze during the update. I (stupidly) powered it off, which then basically bricked it. So I reinstalled Windows 10 from a USB drive.

The problem is, the computer came with a dual harddrive that was about 32 GB SSD, and around 500 GB other type (maybe SATA--sorry, I'm not super tech saavy). Now, the 500 GB isn't showing at all. If I use the disk manager, it doesn't show up. It also doesn't show up after tapping Esc a bunch during startup and looking at available hardware. It's like the 500 GB portion of the dual harddrive disappeared.

Now, after installing Windows 10 and a bunch of drivers, my C drive is only 27 GB or so and it's totally full. There are more drivers I need to download, antivirus, etc. that have to be on C and they can't because it's chalk full.

Any thoughts? Did I maybe do something wrong during the reinstall of Windows 10 and I could try it again? Not sure what to do.
 
#2
if you bricked the BIOS you wouldn't be able to do what you have been doing - so good news there!
you can get in BIOS and see the drive?
what does it say is there?

what is make/model of laptop?

do you know if you had a 32GB SSD and a 500GB HDD or a hybrid 500GB with 32GB SSD cache?

during the reinstall of Win10, did you take the option to delete all current partitions?
 
#3
Bruce said:
if you bricked the BIOS you wouldn't be able to do what you have been doing - so good news there!
you can get in BIOS and see the drive?
what does it say is there?

what is make/model of laptop?

do you know if you had a 32GB SSD and a 500GB HDD or a hybrid 500GB with 32GB SSD cache?

during the reinstall of Win10, did you take the option to delete all current partitions?
Click to expand...
Thanks for the reply!

True about bricking haha.

I did delete all partitions. Pic of hard drive and pic of disk manager attached…bios shows same thing as disk manager.
 

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#4
Optane! never understood how that thing was any better than SSD in the first place! :)
always struck me as simply NAND cells being used to cache I/O requests to lighten the load on the SSD NAND cells. either way, NAND cells are being used, you're just moving the load a little upstream to another technology.

from Device Manager, C:\ must be the 32GB Optane drive showing 27GB.
D:\ is a USB stick at 32GB but the Unallocated 207GB must mean your stick is 256GB - it that right???
I wonder if the SSD portion of the drive needs to be Initialised using the command prompt Diskpart?

but doing so may lose any data on the 512GB SSD you may want.

I'll step back and hopefully others with more experience with Optane can enlighten us.
 
#5
Yeah D on this is the USB stick I used to reinstall Windows. And yes, it’s a bigboi :)

but yeah, C, which is the optane drive, is only letting me have 27.24 GB of the 512 that’s supposed to be there.

I totally don’t mind losing access to anything on the hard drive, all that’s on it is Windows anyway. I’m happy to take any action to wipe it and actually get to access the rest of the hard drive.
 
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