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"No sound device"

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Could anyone please help me with one really fundmental question re PC sound? I've dabbled with PCs for over 10 years, repairing and renovating for family and friends. It's always been Windows XP or Windows 7 for me. (I know they're no longer supported, but I only ever bother with making them have basic, minimum functionality). In that time I'd like to think I've become quite proficient on the software side, and can solve most errors that I came across, plus install new software. However, the hardware side leaves me cold. Never wanted to get into all that! I'm aware of the BIOS aspect, but have only really used it to change boot-up sequences, when needs be. Anyway, I'm currently having problems with "no sound device" - something I've had half a dozen times over the year, and always had to abandon the PC in question as a lost cause! Can I tell you my understanding of PC sound and have someone stop me as soon as I'm making a false staement?!

1. Some PCs have sound cards for better quality sound (e.g. Sound Blaster), and I have actually installed a few successfully over the years.

2. A sound card is NOT compulsory because all PCs have simple, built-in sound capability anyway, called "onboard sound"(?). This equates to the ports at the back of the PC which usually have jack-plug holes (blue, green and pink, or sometimes just blue and green). Usually they work with the green one, I've found, but not always. Inside the PC there are little silver boxes (technical, eh?!) which I presume are what does the necessary business with the motherboard.

3. For this feature to work, the BIOS settings for "integrated audio" have to be turned to "on" (which they always have been whenever I've been trying to diagnose this problem).

Yet I still find myself with various Windows screens (be that XP or W7) in various places saying there is no sound device. I've exhausted all the places I can think of looking for a clue. I've got a free little reporting utility called "SIW" which analyses hardware (very useful for memory queries, btw!) but no help this time. I've even looked for something in the registry (which I can successfully edit if needs be, although I don't like to make a habit of it), but no clues in that.

I really have spend hours on this issue over the years. I'm fed up of looking at "help" web sites which start off with suggestions to check the speakers (oh please!!!) but I particularly want to crack it once and for all now.

Sorry for going on a bit and sorry if it's a bit too elementary for all you hardware experts, but if anyone CAN help me resolve it, it will do wonders for my sanity (and hair!)

Thanks for reading!
 
Others may have more to say on this...

Have you tried going into the Device Manager and looking under Sound and see if that was showing any issues?

While in Device Manager on the top click View then Show Hidden Devices.

Also look under the Audio Inputs and Outputs.

Delete the references listed under them then reboot so the system reapplies them. Sometimes that corrects some hardware conflicts and issues.

Some of the newer systems have one port that the Mic and Headset are combined in.

Checked the volume and make sure that they speakers setting are correct. Meaning that is it reporting to the sounds card and not some other sounds source. Were they muted some place?

Do they play audio form one program and not another.

Diagnosing and dealing with some hardware issues can be hit and or miss and you probably notice.

This is why sometimes I have used a live version of Linux to test hardware like video and audio. If it works with that then I know the hardware works and there is an issue with the software and or configuration. Plus, sometimes creating a new user and testing with that may shed some light on what is going on.
 
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I'm not sure if people can grasp that whilst I admit to not knowing much at all about components and wires, I DO know about Windows operating systems!

I've seen every screen there is to see in XP and W7, and even if am not interested in every goddamn feature, I have investigated every screen and setting that could possibly be of use, over the past decade!

So I'm more than familiar with Device Manager, and yes, the subjct of "hidden" things. Nothing in my PCs is EVER hidden, be that software or hardware. I don't trust "sly" things going in the background, so every hide possibility is turned off.

I'm also familiar with disabling and re-enabling, or uninstalling and re-installing hardware, with the help (if needs be) of original installation disks and/or Windows disks, or failing that, dowloading drivers from the net.

Suggestions about checking volume and mute settings are just.... well, insulting, to be honest! I mean these error messages saying there is "no sound devices" relate to "sound existence" not "sound volume"! Even when a PC's sound is working, one can still mute things and adjust speaker volume quite happily! (Besides which, I'm getting exactly the same alerts when trying headphones instead of speakers.)

As for trying another operating system, e.g. Linux, sorry, but that's never going to happen (ditto using a Mac instead of a Windows PC!)

As for installing Piriform software or whatever, I am not averse to that in principle (I already use their excellent "ccleaner" product), but the current PC I'm trying to renovate does not have an internet connection currently (and I haven't decided yet if there ever will be), so that's a non-starter.

I am abandoning my quest, on this forum at least, so please don't waste your time responding, as I won't see it. To be quite frank, I did have misgvings about registering with it in the first place. Any site that requires one's date of birth just to be able to ask questions screams "DODGY!" to me. Totally unnecessary.

Over and out.
 
Any site that requires one's date of birth just to be able to ask questions screams "DODGY!"

This is a safeguarding measure to prevent minors from being active on the forums. if you think that there is something wrong with protecting children I`m afraid that you are the one that is wrong.
 
The messenger of bad news is not your enemy.
Be mindful of this when you do not receive the information you desire.
Consider that they are not the architect of your frustration, and that your frustration is merely a reaction to present events; an emotional response that you should accept and control.
Acknowledge your frustration and why you are feeling frustrated.
Finally, contemplate the best way to navigate this setback to best meet your immediate and future goals, and of those around you. If you apply this to future events, you will be better able to move past further inconvenience.
 
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