• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved New HP Monitor Creating DirectX Error

Status
Not open for further replies.

Blek

PCHF Member
Aug 14, 2017
2
2
30
Hello everyone, i appreciate the help i am about to receive as i think this is a relatively easy fix and i'm just missing something. Let me preface this with that i have downloaded, reinstalled, and restarted drivers and the pc itself. In fact this issue only occurs with this HP 24W monitor (part no. 919456-001) 23.8 inch. If i plug my Samsung monitor into the same port my games work just fine.

So the issue is as follows. Every time i try to start up a game that runs in a directx environment (fullscreen or otherwise) the game will not start and if i'm lucky i will get a directX error. For 'League of Legends' i get "an unknown DirectX error has occured and LOL cannot start. Please make sure your video card is using the latest video drivers from the manufacturer" (which i am). The game 'Master X Master' will just simply not start (no error message). Below are my specs although i'm 98% certain this is just a monitor issue even though i'm getting a direct x message.

umm5op4.png

Vt4WhLY.png
 
I actually solved my own issue. Like i said it was something REALLY simple. I switched from VGA cable to HDMI and now my games run with this monitor. The other monitor i had (the samsung i mentioned) didnt have an HDMI port so i didnt really think anything of it,
 
  • Like
Reactions: veeg
Status
Not open for further replies.