Need to revert to XP from Win 10

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On a working computer
Click on the windows icon in the task bar
Type in cmd
Select the command prompt app.

Open the cmd prompt

Either type or copy and paste what is in Blue. What is in Red is what you do e.g Enter (Press the Enter key)

ipconfig /all >"%userprofile%\desktop\ipconfig.txt" Enter

This should put a text file on your desktop. Please attach the file in your reply.

The information this gives cannot be used to hack your computer.

It is only the internal network address
 
Thanks, Peter. I'm off on my travels for 2-3 weeks. I'll look forward to following your instructions when I get back. All much appreciated, mate.
 
Been three weeks without any update now so we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.
 
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