Solved My wifi signal drops whenever I move my laptop

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bombizzle

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Hi there. My laptop signal drops every time I move my laptop and then I'm forced to restart my laptop to get the wifi working again. Any help would be appreciated?
 

Rustys

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So others can help.

Are you using a modem with WiFi or a router with WiFi?

How far away are you form the source?

What is in between the computer and the source?

Is this personal WiFi or a Hot Spot?

How long has this been going on?

Are you talking about Signal Strength? Bandwidth?

Last time you rebooted the modem/router?

Have you tried changing the channel on the modem/router?
 

bombizzle

PCHF Member
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Mar 17, 2019
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Are you using a modem with WiFi or a router with WiFi?
router with wifi

How far away are you form the source?

5 feet

What is in between the computer and the source?
nothing

Is this personal WiFi or a Hot Spot?
no

How long has this been going on?
few years

Are you talking about Signal Strength? Bandwidth?
no. it completely goes out

Last time you rebooted the modem/router?
2 days ago

Have you tried changing the channel on the modem/router?
no, all of my other devices work fine with the wifi
 

Rustys

Escaped Mental Patient
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What have you attempted to correct this?

Lets try resetting the network on the computer.

Select the Start button
Then select Settings
No select Network & Internet
Click on Status
Click on Network reset.
On the Network reset screen, select Reset now
Yes to confirm.
Wait for your PC to restart, and see if that fixes the problem.
 

bombizzle

PCHF Member
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Mar 17, 2019
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What have you attempted to correct this?

Lets try resetting the network on the computer.

Select the Start button
Then select Settings
No select Network & Internet
Click on Status
Click on Network reset.
On the Network reset screen, select Reset now
Yes to confirm.
Wait for your PC to restart, and see if that fixes the problem.
I havent tried anything to correct this prior to posting here.
I reset the network but it didnt fix it.
 

Bruce

Forum Regular
Support Team
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Oct 8, 2017
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Yeppoon, QLD, Australia.
so if you left the laptop in one spot, it all works just fine - good signal, good speeds.
but as soon as you move the laptop, wifi completely drops out?
is that as soon as you pick it up or put in down?

and this has happened for years?
and all you do once the laptop is relocated and wifi is lost is to reboot it and it all comes good until it's moved again.
how are you moving the laptop - closing the screen or literally just picking it up?
 

bombizzle

PCHF Member
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Mar 17, 2019
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so if you left the laptop in one spot, it all works just fine - good signal, good speeds.
but as soon as you move the laptop, wifi completely drops out?
is that as soon as you pick it up or put in down?

and this has happened for years?
and all you do once the laptop is relocated and wifi is lost is to reboot it and it all comes good until it's moved again.
how are you moving the laptop - closing the screen or literally just picking it up?
If I start up my laptop on a steady surface like a desk in my office then the wifi will work, but if I move the laptop to a table in another room then the laptop will more times than not lose the wifi.

If I lift the laptop from say my coffee table and put it literally on my lap the wifi signal will go out within a minute or so as my lap isn't a steady surface. I'm not taking the power cord out when moving the laptop to my lap.
 

Bruce

Forum Regular
Support Team
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Oct 8, 2017
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Yeppoon, QLD, Australia.
sounds to me like there is something loose inside.
the other thought was if you were removing the power cord or shutting the lid, the laptop may have been going into a power save mode and turning off the wifi to save juice.
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
677
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Yeppoon, QLD, Australia.
give us the make/model of the laptop and I'll look at how easy it is to remove the back cover.
some slide, some use screws, some just pry apart.
but that would be my next suggestion, open up the back of it and look for the wifi card and check it and the antennas are connected securely.
or it could simply be a dodgy card.
if you can use a USB wireless adapter, that would narrow the potential culprits down.
 

bombizzle

PCHF Member
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Mar 17, 2019
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Lenovo N580
Seems to be a routine problem with this particular laptop model

 

Bruce

Forum Regular
Support Team
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Oct 8, 2017
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Yeppoon, QLD, Australia.
to remove the underside cover on that model it should be 2 screws (opposite side of the battery) to remove then that panel slides out to left off.
there you'll find access to most of the innards.
the smallest 'hole' is where the wireless card sits, you could detach the antennas, unscrew it and remove it.
clean the contacts and reseat and re-attach everything. you may get lucky.
 

phillpower2

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Sep 9, 2016
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Thanks for the update (y)

Please keep Bruce advised of any progress.
 
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