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Solved MSI GL75 Leopard auto typing \\\\\\\\\\ in password box

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#21
A thought: Have you lifted the / key & checked there’s nothing underneath? While removed I would check to see if the problem continues, I expect it will as the problem remains with other keyboards but worth checking.
Some further suggestions & I apologise in advance if you’ve already done these.
Have you run the keyboard troubleshooter?
Have you reinstalled the keyboard driver?
Have you run an in-place repair of Windows?
Download the media creation tool, run this & choose to update now/install Windows, continue with the instructions & ensure keep everything/keep apps & files is selected & continue with the installation. If the problem remains then it is certainly hardware related. If the keyboard controller is at fault then it’s a faulty MB.
 
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#23
Bastet said:
A thought: Have you lifted the / key & checked there’s nothing underneath? While removed I would check to see if the problem continues, I expect it will as the problem remains with other keyboards but worth checking.
Some further suggestions & I apologise in advance if you’ve already done these.
Have you run the keyboard troubleshooter?
Have you reinstalled the keyboard driver?
Have you run an in-place repair of Windows?
Download the media creation tool, run this & choose to update now/install Windows, continue with the instructions & ensure keep everything/keep apps & files is selected & continue with the installation. If the problem remains then it is certainly hardware related. If the keyboard controller is at fault then it’s a faulty MB.
Click to expand...
I did check the keyboard and since have disconnected that and using a brand new USB keyboard.
No on the rest of the questions.
It doesn't make any difference on selecting keep everything if I run the media creation tool as I have reformatted the drive. I have no problem reinstalling my programs.
Thank you for the suggestions.
 
#24
PeterOz said:
The only way to rule out windows is to boot from a linux distro
still happens- hardware
make a ubuntu bootable usb or dvd
https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview NO install needed

Or here is a Youtube on how to make the usb

Click to expand...

When I try this can I create the USB stick on my other computer or do I have to use the computer I'm having issues with? When I downloaded Macrium Reflect it wouldn't let me copy it to my other computer and that's why I'm asking.

Thanks,
Ernie Hodge
 
#28
I do have all my data backed up off of the hard drive. It's late for me and we have about a 12 hour hard freeze starting about 9PM tonight here in Florida. I will get back on this in the morning unless I have to repair any frozen pipes.

Thanks to all for the help,

Ernie Hodge
 
#29
I downloaded Rufus and the latest Ubuntu and created a USB drive. I tried a couple of times to bring up my computer with the USB stick plugged in but it won't start. I can boot it up with the hard drive. I can't get to the BIOS to change the boot order.

I'll come back tomorrow and see if there are any suggestions as it's Christmas and we are getting ready to eat.

I wish everyone a very Merry Christmas,

Ernie Hodge
 
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#32
Bastet said:
Merry Christmas.
There’s usually a F key which if clicked as soon as the manufacturer’s logo appears will show the temp boot menu. On my laptop this is F7.
Click to expand...
I finally got F11 to work and there's two choices but neither one seems to get me to where I can can the computer to boot from the USB Ubuntu stick.
 
#33
PeterOz said:
To access the BIOS from within Windows 10, open the Start Menu, then Shift-Click “Restart” and navigate to UEFI Firmware Settings.
www.howtogeek.com

How to Enter the BIOS on Windows 10

The BIOS, or UEFI, can be used to configure your hardware and customize your system.
www.howtogeek.com www.howtogeek.com
Click to expand...
If you are meaning click on the Windows icon in the lower left that just opens the search box with the marching backslashes. I will go look at the link you shared and see if I can figure out how to get where i select the boot order. If I can get there I'll ask where to go and what to do after that. Thanks.
 
#34
Ernie Hodge said:
I finally got F11 to work and there's two choices but neither one seems to get me to where I can can the computer to boot from the USB Ubuntu stick.
Click to expand...
What choices are offered?
The USB option may only show when a USB containing boot files is inserted.
The USB device may reference the drive’s maker rather than the contents.
 
#35
Magically when I booted my computer I got a choice for the USB stick. Clicked on that and selected try Ubuntu from the disc. Where do I go from here and what do I do? Thanks.
 
#37
see if the backslash are gone
If you want to take data off
When the computer boots choose TRY UBUNTU and let the system boot.

When booted look on the left-hand side of the screen and click on Files icon

1672172091009.png


Then click on Other Locations
1672172116278.png



Click on your drive for example Win 7
1672172152324.png



Click on Users Icon

Click on your name listed under users

You should now see your data e.g Documents Pictures etc.

Copy your data to an external drive or another computer/nas.

When finished Click on the shutdown icon in the top right-hand corner Click on Power Off
 
#38
I had already copied my data from the drive. Then reformatted the drive. All the things that are on the drive after the reformat show up. The only place I got backslashes was when I booted up. There was some text then about two and a half rows of backslashes then some text and it started Ubuntu.

The same thing happened when I powered it down only there were not as many backslashes.

Since it's been years since I tried Ubuntu I don't know if that's normal on start up or not.

When I booted to Windows after the format the only places I got backslashes was in any box I had to type into.
 
#39
Remove the internal drives and external drives.

Remove battery and power 1 hour and drain the compositors.

Reset the BIOS and clearing the CMOS?

Reseat the RAM

Attach Battery and power

Reboot to the Ubuntu OS.

Do the slashes return?

If they do take it to a proper repair shop is needed to be properly diagnosed
 
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