Pending OP Response Mozilla Firefox backup not working

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K

Kristof

PCHF Member
Feb 22, 2024
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My computer died. I use Mozilla Firefox and as I was logged in I assumed all my passwords and favourite bookmarks were saved to my account. However, I fired up an old computer and logged into Firefox, expecting all of my saved data to be restored from my account. But, what happened was that Firefox backed up the data from the old computer overwriting what had been saved from the computer that died.

Is there any way I can restore the data that was there before my new computer died?
 
They should have been sync'd as long as you told FF to do so.
Have you checked in Settings > click on your account > Sync Settings > in the Sync area, check Passwords are in the list of items to sync.

Can you still access the drive from the dead PC, if so, in C:\Users\<your account>\AppData\Roaming\Mozilla\Firefox\Profiles\ you'll find logins.json which contains your passwords, but if you want all your settings, copy the the whole folder and paste it into the new profile FF created on the 'new' PC.
 
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Thanks for your fast reply.
I had to restet the password when I started on the old PC as I'd forgotten it.
The dead PC is under warranty and the engineer is supposed to be coming today to fix it, hopefully I'll get use of the HDD back with all my stuff on it. If he just changes out the whole computer I'll ask him for the HDD so I can get access to it.
 
Engineer did a few diagnostics and fitted a new motherboard. The new board wouldn't even run diagnostics so he's ordered a new processor and new memory. I'm thinking it might be the power supply but I'm waiting for him to come back again. My first HP computer and probably my last.

No change on the Firefox problem, I'm hoping that all will be solved when the computers fixed.
 
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