Minecraft GPU Problem

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up
Status
Not open for further replies.
S

Settblack

PCHF Member
Aug 16, 2024
9
0
25
Hey guys, I have quite a problem with Minecraft. I have a gaming laptop that has 2 gpu's, one integrated and one dedicated. The dedicated one is an AMD graphics card. Now I have noticed that my laptop for Minecraft always uses the integrated GPU, which is not designed for such applications at all. I have now tried all sorts of tips on how to solve this problem: new graphics drivers, Javaw.exe set to high performance in the graphics settings (all unsuccessful), then I simply deactivated the integrated GPU in the device manager, so that my laptop permanently uses the dedicated one. When I start Minecraft now, I get the error message: opengl error 65542. Then I tested numerous tutorials on yt on how to install Open GL manually. All without success. Maybe someone still has ideas.
 
Tagging some help for you, please run the tools below so these guys can get an idea whats happening with your settings.

@Pyro @Bruce @xrobwx71 @PeterOz @Bastet



Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.



Speccy Scan.



  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
 
There should also be a setting under Windows for changing the gpu for individual programs.
Settings>System>Display>Graphics settings, then classic app or MS app depending on whether it is a MS program or third party & then choose the specific program>Options, then choose the gpu.
 
Settblack said:
Hey guys, I have quite a problem with Minecraft. I have a gaming laptop that has 2 gpu's, one integrated and one dedicated. The dedicated one is an AMD graphics card. Now I have noticed that my laptop for Minecraft always uses the integrated GPU, which is not designed for such applications at all. I have now tried all sorts of tips on how to solve this problem: new graphics drivers, Javaw.exe set to high performance in the graphics settings (all unsuccessful), then I simply deactivated the integrated GPU in the device manager, so that my laptop permanently uses the dedicated one. When I start Minecraft now, I get the error message: opengl error 65542. Then I tested numerous tutorials on yt on how to install Open GL manually. All without success. Maybe someone still has ideas.
Click to expand...

Sorry but you have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.

If in need of genuine help please provide the requested information so that helpers are able to assist.
 
Ok. It’s an older Acer nitro 5 upgraded to 32gb ddr4 ram, an amd ryzen 5 3550 H , integrated AMD radeon Vega 8 Graphics, dedicated Radeon RX 560X 4gb V Ram.
 
Don't forget - we need those reports from post #2.

Also, while we wait, did you try disabling the inbuilt GPU from BIOS?
 
Doing the reports today. Also, as written in my original post, I disabled the integrated GPU in device Manager, to force Minecraft to run with the dedicated one, which then caused the error. Is there a difference when I deactivated the gpu in Bios? Also, as far as I experienced, Acer bios is pretty much useless.
 
Sorry, I was really busy today, so I probably won’t be able to run the tools today. I’m pretty shure I have enough time tomorrow.
 
When you reinstalled the drivers did you do a clean install with DDU?

Where did you source the drivers from, was it Acer or AMD?
 
From AMD. The AMD installation program asked me if I want to delete the old drivers, and I clicked yes, if that is what u mean by DDU?
 
Run DDU and download a fresh graphics driver installer from here.

An important note: You MUST download the driver executable and disconnect your computer from the internet before running DDU, otherwise Windows will automatically download drivers (which you don't want).

Once you have ran DDU in safe mode, boot up into a normal Windows session (ensuring that you aren't connected to the internet for even a moment) and run the installer.

Restart your computer from the power menu and see if this helps.



Please post the results of the Speccy and MiniToolBox when you get a chance.
 
Thank you, I’ll try it. Also with speccy and minitoolbox I’m not shure if a want to publish it, because they reveal valid personal data like my IP as well. Is there a way to disable this?
 
Yes. These are not your actual IP address. No one can identify you via these logs.
 
It really would be helpful to have the logs requested. Otherwise we are just guessing. @Pyro is pretty good with these types of issues, if he had something to go off of, perhaps your issue could be solved.



You can use the site above to see your IP address, then check it against the logs we requested, you will see that they are not the same.

Also, type speccy into the forum search bar, you will see this is how we help people. 👍
 
  • Like
Reactions: Pyro
Without the Speccy you can try these, otherwise we will be here all day guessing things that may or may not help. 🙂

This is my laundry list, it's a good starting point for troubleshooting and should get you an idea what's going on, none of these should impact a warranty claim:


1. Try running the following programs, also try to keep at least 25-30% of your disks as free space.

Run Disk Cleanup (check all the boxes) this will delete things such as your recycling bin, so make sure you don't have any files you want to keep.

Run Defragment and Optimize Drives, run this on your drives.



These will free up some space, but you may need to relocate/delete files to reach the suggested free space.



2. Disable any overclocking or changes to power/performance settings

Undo any overclocking you may have done (if any)

Settings > System > Power and sleep > Additional power settings
Make sure your power plan is set to balanced, high performance/ultimate performance is only beneficial on gaming laptops where it needs that extra boost.


3. Check for Operating System Corruption

Right click on the Windows logo in the bottom left and select Windows Powershell (Admin)
Run these three commands separately:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /Scanhealth

Dism /Online /Cleanup-Image /RestoreHealth

These will take a while to run, do not close out of Powershell while they are running, if one fails then move onto the next and then loop back around.

Note: It doesn't hurt to make a system backup before you make all these changes, save any important files of folders. While these changes shouldn't cause any issues, better to be safe than sorry.


4. Unplug unnecessary devices.

If you have a gamepad, extra monitor, external hard drive/flash drive, or anything that is not essential to using the computer plugged in, unplug it.


Once you have completed all of these tasks, restart it (using the restart option in the power menu) and re-test.
 
Status
Not open for further replies.
Top Bottom