Solved Low frame drops?

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up
Status
Not open for further replies.

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
I have a Dell Inspiron 5680,

It has an Intel i7 8700, a GTX 1070, 16 gigs of ddr4 ram at 2400 mHz, a 750w platinum PSU. A few months ago I noticed this problem and posted a thread here, it ended when I sent my pc in for repair. Since then I have sent it in twice. The GPU has been replaced twice, my CPU was replaced, and I believe the Motherboard may have been as well? I get crazy bad drops in games (from the usual 60 I run at to 23-40 for a solid 5 - 10 seconds). My power setting in the Nvidia control panel and windows control panel are set to performance and maximum power, I don't know what's wrong?

Thank you!
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
2,694
442
55
I get crazy bad drops in games (from the usual 60 I run at to 23-40 for a solid 5 - 10 seconds).
Are the games that you are playing online/Steam games.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
Are the games that you are playing online/Steam games.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Yes it is a steam game but I've been suffering in single player as well (With GeForce Experience recommended settings)

As for the speccy: http://speccy.piriform.com/results/66ZsfFFWqEKk3NjyCQpm35n
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
Changing the resolution has not helped anything, on a side note.
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
2,694
442
55
Tip
If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page, it also avoids filling up folks inbox ;)

Not sure what you mean by "suffering in single player as well" I play Tomb Raider single player online, it is still reliant on a stable internet connection.

While I look at the Speccy report;

Use the free versions at the following two links.

Stress test your GPU with Furmark

Check your FPS with Valley
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
Tip
If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page, it also avoids filling up folks inbox ;)

Not sure what you mean by "suffering in single player as well" I play Tomb Raider single player online, it is still reliant on a stable internet connection.

While I look at the Speccy report;

Use the free versions at the following two links.

Stress test your GPU with Furmark

Check your FPS with Valley
The frame drops have been occurring in both single player and multiplayer games and modes.

And what settings should I run those benchmarks at? Or should I just try them all progressing? And the link for Valley is broken.

Thank you
 
Last edited:

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
2,694
442
55
The frame drops have been occurring in both single player and multiplayer games and modes.
Yes but are you using an internet connection when doing so.

Try all of the Furmark tests, you can if you like do the tests after you have run Valley, if your FPS are good in Valley you know that your card is also good.

Nothing wrong with the Valley link here.
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
Yes but are you using an internet connection when doing so.

Try all of the Furmark tests, you can if you like do the tests after you have run Valley, if your FPS are good in Valley you know that your card is also good.

Nothing wrong with the Valley link here.
Not the link, sorry. When I download it and attempt to run it it tells me it can’t run and I need to reinstall it. I have done so a few times and it fixed nothing.

Thanks
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
2,694
442
55
If you cannot get Valley to run try Kombustor instead, download from here you can check your results against what others have posted, some examples here

The Furmark results look ok and are in fact better than the Ti version of the card and an unlocked i5 processor, comparison here
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
If you cannot get Valley to run try Kombustor instead, download from here you can check your results against what others have posted, some examples here

The Furmark results look ok and are in fact better than the Ti version of the card and an unlocked i5 processor, comparison here
That’s one of the issues, it passes hardware tests with flying colors and yet all my games just have something making them act funny.

Thank you
 

Sergium

PCHF Member
PCHF Member
Mar 25, 2019
2
1
18
Hey m8.
What motherboard do you have?
It might be RGB Fusion or some alternative programms with theyr check_kill. (I know sounds stupid) But I have a Ryzen 7 2700X with a rtx 2080 ti and that occurs to me (drops from 150 fps in pubg to 40 and back up, and that for about 5 secs)
Try uninstalling your RGB controll pannel. That one helped me.
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
Hey m8.
What motherboard do you have?
It might be RGB Fusion or some alternative programms with theyr check_kill. (I know sounds stupid) But I have a Ryzen 7 2700X with a rtx 2080 ti and that occurs to me (drops from 150 fps in pubg to 40 and back up, and that for about 5 secs)
Try uninstalling your RGB controll pannel. That one helped me.
Not sure what MOBO, it came from dell so I don't believe it's one on the market.

Thank you
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
2,694
442
55
That’s one of the issues, it passes hardware tests with flying colors and yet all my games just have something making them act funny.
Which suggests that your hardware and software are both ok and the problem lays elsewhere, your internet connection being the only thing left.
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
Which suggests that your hardware and software are both ok and the problem lays elsewhere, your internet connection being the only thing left.
Nothing has changed since I first got it, but how would I go about fixing/testing that?

Thank you. :D
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
2,694
442
55
You can try a Ping test to test your internet connection, see info here any issues with your internet connection can only be remedied by your provider I`m afraid.

You are welcome btw :)
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
You can try a Ping test to test your internet connection, see info here any issues with your internet connection can only be remedied by your provider I`m afraid.

You are welcome btw :)
My ping is 20ms, download is 51.56mbps, and upload is 11.70mbps. About normal if not a little higher than usual? Not sure about that but again, seems about the same as it's always been?
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
2,694
442
55
Ping and upload look ok but the download not so good.

Try running one of the other two benchmark tools from here
 

Pyro

PCHF Member
PCHF Member
Jan 12, 2019
46
2
32
Ping and upload look ok but the download not so good.

Try running one of the other two benchmark tools from here
I swapped networks, I have a dual channel one and it brought the ping down to 20, download to 177.68, and upload to 11.6
 
Status
Not open for further replies.